ShopClues.com Complaints & Reviews

Sir/ Madam Iam sagar i ordered Refurbished I Phone SE ordered on 28.05.2021, my order status not prepared . What is probelam .

Why are you late... Customer support number is not working till now . I have called merchant support customer care, they are tell. Tell me ur mobile no. U get call from shop clues . I called 35 times they are not responding . Please call me i will tell my problem .

If you not responding...

I, yadavanupam want to complain that i bought a women's watch and on 7th june 2021, i received a phone call about winning a car and first i was called by this number [protected] and it was a man with a suspicious voice saying you have won an XUV 500 worth 14 lakhs. He said that i have to pay him 8000 rupees for convenience fee and he send the address of the company and his bank account and ifsc code. After 20 to 30 minutes a call came from...

Order number[protected]
Ticket number[protected]

I received my order on 3rd june and on 4th i raised ticket to exchange or process refund. As per automated revert received i was supposed to get reply in 2 business days, till date i have not received any revert from customer support. Even the tracker is not working.
I ordered a medical device, as it is required by me 24*7.
Shop clue is making fool of innocent...

We received a call from someone claiming to be shopclues representative and he had the correct details of the things we ordered from them. he told my husband about his number getting a car as gift. If we wanted cash we would have to send account number. he said he send us some details about himself which was already deleted by the time we checked our whatsapp. we told him we would verify with the company to which he answered that since this...

Dear Sarikaardaad,

Thank you for contacting ShopClues.com .

Your return request has been received. Our team shall review the case and provide an update to you within next 3-4 working days.

Ticket Number : 12048232
Order ID :[protected]
Product : I KALL K6300 28 inches 711 cm Display Triple Sim Feature Phone
Reason for Return : Product Does Not Appear Genuine

...

2212 is your delivery code for SA Dresses (3 Winter Casual Com) package (AWB[protected]. Share with delivery agent only. Pay via UPI/Cards. - DELHIVERY...

2212 is your delivery code for SA Dresses (3 Winter Casual Com) package (AWB[protected]. Share with delivery agent only. Pay via UPI/Cards. - DELHIVERY...

This is the message which got in my text message inbox :
Dear customer congratulations! Your order number Win the first prize that is Mahindra XUV 500 ( RS {14, 80000}) in lucky draw from our {Shopclues }
online shopping .Registration charge
{6500rs}. WhatsApp no-{[protected]}
applied for more enquiry our helpline (https://bit.ly/3fFnTK8 )

A person called me [protected] this the number of that...

Sir meine shopclues se window product key 8.1 pro purchase ki Jo ki mujhe email ke madhyam se receive hui. Mujhe koi bhi courier wala vo window key dene nhi Aya. And vo window key bhi nhi chli usse. Meine uski return request Dali to mere pass courier wala vo key Lana Aaya jbki mujhe vo window key email ke zriye Mili. Plz my issue resolve....

I bought a window product key 8.1 pro a shop Clues. But I receive my order throw email and key is not working. I filled a return request 25 may and next day express bees courier partner receive a key. But I receive a window key 8.1 pro throw email. Plz my issue resolve.
My Order Id :[protected]
My Return Id :- 8854024...

Pls return my product...

I ordered Two Items from ShopClues via Order ID[protected] & Paid 812 Rupees. One Lable is "Sports" & Another is "Supercharged". To my surprise wrong Lable items delivered - Turbo & Sportz. I fail to understand how can somebody mistake an entire word.
I asked for return and correct product to be delivered, again to my surprise same wrong product "Turbo" this time only one was delivered.
Raised multiple complaints with ShopClues...

Dead tulsi plant sent instead of live tulsi plant shame on u
U have sent dead plant I have attached photo below...

U have sent dead tulsi plant I want refund or new live tulsi plant...

Just got this message:

"Dear customer congratulations! Your order number Win the first prize that is Mahindra XUV 500 ( RS {12, 80000}) in lucky draw from our {Shopclues }
online shopping .Registration charge
{6500rs}. WhatsApp no-{Call us:-[protected]}
applied for more enquiry our helpline
[protected]”

And a call, from the fraudster trying to sell me a car on payment of 6, 500 😂br...

The customer service is worst they never respond they never care about the customer once ordered and they don't give anything related to the delivery either the shipment tracking id or anything else...

My order number[protected] pls refund return help I’m long I’d missing...

Dear sir /mam
on monday 24 may 2021 around 2:36 am .i purchased a refurbished redmi Y1 Lite 2GB Rom Smartphone of amount 3705..through my SBI credit card...after approval of my order..in next few hours..they cancelled my order..by saying that merchant is unable to fullfill your order and hence, it has been cancelled...and we are trying to arranging alternate for it...but nothing is happening after that...they are not updating issues/information...

I placed an order on 22nd of May and the delivery date was 25th of May now in tracking order it's showing delivered but the order is not delivered yet...

Legal Notice _

Dear Shopclues concerned Manager, I have purchased a mobile phone from your company, through order no[protected] in april'21, payment done from my credit card bank - SBI, Mobile received to me in very very poor condition, this is used and very poor condition mobile, so i have returned to u, but till date the purchase amount not credited in my SBI bank ac. I have paid thru sbi credir card and bank have charging...