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Updated: Nov 28, 2025
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ShopClues.com reviews & complaints page 24

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T
Tridip Chowdhury
from Haldia, West Bengal
Oct 27, 2020
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Address: www.shopcluse.com

Order id[protected] me tridip Chowdhury ordered product from shopcluse 18 oct & delivery date was 25th oct but till today not delivered when i complaint shopcluse no response from their site so look this matter seriously very 3rd class service eresponcible company
ShopClues.com customer support has been notified about the posted complaint.
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    R
    Rashmi Pankaj Saxena
    from Powai, Maharashtra
    Oct 26, 2020
    Resolved
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    Resolved

    As I have ordered for the curtain amount of 489 and ShopClues provided the curtain of 389 of poor qualit and not taking the return as decided by their merchant. Even though I have sent them the pics too .I have tried their customers care executive several times but did not got any response from them.they never connect the call to cc and no other option of approaching them..
    +2 photos
    Aug 13, 2021
    Complaint marked as Resolved 
    ShopClues.com customer support has been notified about the posted complaint.
    Oct 26, 2020
    Updated by Rashmi Pankaj Saxena     They are cheating the customer by providing wrong n cheap products
    Verified Support
    Oct 27, 2020
    ShopClues.com Customer Care's response     Dear Rashmi,

    Greetings from ShopClues.com

    We would like to begin by apologizing for the inconvenience this may have caused you.

    Please share your order details to enable us to check and resolve this at the earliest.

    Best Regards,
    Team ShopClues
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      S
      sbhutani1976
      Oct 26, 2020
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      Address: Shopclues.com

      This is a very bad experience with Shopclues.com.
      I have ordered a pair of shoes which was not fit at all and I have raised a request for return.
      The Product was picked up by shopclues and I am still waiting for the amount to be refunded.
      Very bad and pathetic service by shopcluse.

      The order no. was #[protected]
      ShopClues.com customer support has been notified about the posted complaint.
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        S
        surendra malav
        Oct 24, 2020
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        Address: Gurgao

        Send my order by prepaid mode
        +1 photos
        ShopClues.com customer support has been notified about the posted complaint.
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          S
          SanoopB
          Oct 24, 2020
          Resolved
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          The return request of the product that was ordered by me had been approved. However, the person who came to pick up the commodity refuse to take back the product and had asked to contact Shop clue customer service once again.
          Please contact me.
          Aug 6, 2021
          Complaint marked as Resolved 
          ShopClues.com customer support has been notified about the posted complaint.
          Verified Support
          Oct 27, 2020
          ShopClues.com Customer Care's response           Dear Sanoop,

          Greetings from ShopClues.com

          We would like to begin by apologizing for the inconvenience this may have caused you.

          Please share your order details to enable us to check and resolve this at the earliest.

          Best Regards,
          Team ShopClues
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            م
            میر خورشید
            Oct 24, 2020
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            Address: Nowgam srinagar jammu kashmir india 190015

            Company send me samsung phone instead of nokia phone
            ShopClues.com customer support has been notified about the posted complaint.
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              U
              Unique@09
              Oct 23, 2020
              Resolved
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              Resolved

              Address: Lane no. 7, Radhabai Road, Kanwade Building, Jaysingpur, Kolhapur 416 101

              I ordered Raptech Bluetooth Wireless Neckband Bluetooth Headset with Mic ( Multicolor)and I have done online payment. I received my order on Tuesday Oct 20, 2020. When I unboxed it, instead of Bluetooth headset there is Smart watch. There is details of Bluetooth headset on the parcel but inside there is smart watch. I requested to return it but your courier partner refused to take because of the details on the parcel is not matching with the delivered product. He suggested me to inform to the Shopclues.com. Then I sent mail to the support help but I didn't get any reply since 3 days. So, I request you to deliver my the ordered product. If it is not possible then I request a refund.
              Here I am sharing the received wrong product and details of my ordered product.
              Order number.[protected]
              +4 photos
              Aug 6, 2021
              Complaint marked as Resolved 
              ShopClues.com customer support has been notified about the posted complaint.
              Verified Support
              Oct 27, 2020
              ShopClues.com Customer Care's response               Dear Customer,

              Greetings from ShopClues.com

              We would like to begin by apologizing for the inconvenience this may have caused you.

              This is with reference to the reverse pick-up of Order ID[protected] for Raptech Bluetooth Wireless Neckband Bluetooth Headset with Mic (Multicolor).

              We apologize that the pick-up by our courier team was not successful, hence we are re-arranging the reverse pick-up for the product on an urgent basis.

              The courier executive is expected to collect the product soon. Please do not handover the product without pick-up receipt.

              Your patience in this unfortunate matter will be highly appreciated.

              Best Regards,
              Team ShopClues
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                V
                vika1977
                Oct 21, 2020
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                Address: CS 71 Sector 15 part 2 Vijay Rattan Vihar Gurgaon

                Received pack of 7 Deos . Packing was OK . Once the product openend, it has water filled inside and also Deo bottles were found damaged
                ShopClues.com customer support has been notified about the posted complaint.
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                  A
                  Aks72
                  Oct 21, 2020
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                  2 month ago I ordered product from ShopClues and paid amount through online mode. They cancelled my order . And still now 2 months are over they not refund my amount in my bank account
                  ShopClues.com customer support has been notified about the posted complaint.
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                    K
                    Kay23x
                    Oct 20, 2020
                    Resolved
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                    Resolved

                    Address: Delhi

                    Shopclues sucks.
                    I ordered a motherboard and seller send me ondont know what in a small packet. Or returning the shopclues refunded the amount in form of cluesbucks which is wrong even when option for refund was selected as credit cards. Moreover, their customer care IVR says instructions for transferring amt will be forwarded .. but without any results.. sad I was deceived by this site .. help me in getting my money back in my CC
                    Aug 13, 2021
                    Complaint marked as Resolved 
                    ShopClues.com customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 27, 2020
                    ShopClues.com Customer Care's response                     Dear Customer,

                    Greetings from ShopClues.com

                    We would like to begin by apologizing for the inconvenience this may have caused you.

                    Please share your order details to enable us to check and resolve this at the earliest.

                    Best Regards,
                    Team ShopClues
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                      S
                      Swapnil 3
                      Oct 19, 2020
                      Resolved
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                      Resolved

                      Lottery winner amount 14,80000 car winner in fast paise

                      Shopclues coll for mi you are fast winner in car price 1480000 amount deposit 9000 company account am deposit amount to not refund in company...
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                      S
                      Shanky_madane
                      Oct 19, 2020
                      Resolved
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                      Resolved

                      Hi,

                      I had ordered lee cooper loafers and had done a payment of Rs.1215 from my credit card, Order ID :[protected]

                      The product received by me was not the original one and was the copy product, even the tag attached to the product was fake/ingenuine hence I put return request.

                      Now the product is picked up and I can see that the amount Rs.1215 credited as cluesbucks in my shopclues account.

                      I have sent many messages in the shoclues app against the order to credit back the refund to original payment mode i.e .on credit card but still i received it as clues bucks.

                      Request you to look into this and do the needful.

                      Thank You.
                      Aug 11, 2021
                      Complaint marked as Resolved 
                      ShopClues.com customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 27, 2020
                      ShopClues.com Customer Care's response                       Dear Shanky,

                      Greetings from ShopClues.com

                      We would like to begin by apologizing for the inconvenience this may have caused you.

                      This is in reference to your return request raised against Order ID[protected] for Lee Cooper Men's Loafers has been approved.

                      Hence, the refund (which you paid through Credit card plus Clues Bucks) has been processed by us.

                      Below are the details:

                      A) Refund method - (Credit Card)
                      Refund Process date[protected]
                      Expected Date of Refund to show in your Account[protected]
                      Refund Amount - 1215
                      Refund mode - Credit Card

                      B) Clues Bucks refund
                      Refund Amount - 134 Clues Bucks Plus (already credited in your ShopClues account)
                      Refund Date[protected]

                      Best Regards,
                      Team ShopClues
                      View replies
                      I have ordered shorts from shop clues and I'm not satisfied with the product so I requested for return request and I want my refund ...but they are giving me refund in the form of clues bucks but I placed this order using debit card so I kindly request you to refund the money in the same mode from where I paid for this order...

                      Looking back for your earliest reply

                      Order ID- 190686754 Refund was given as cluesbucks and not credited to original payment mode - Comment #3826975 - Image #0
                      Reply
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                        V
                        vidyashree manoharan
                        Oct 19, 2020
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                        I ordered flow buzz 5.1 on june 17, 2020. COD confirmed. I got my product on 22 june, 2020. But I received wrong and damaged product of ikall 5.1 without speakers and remote. I filed a complaint. The took my return request but not yet came take back the wrong product. If I see the staus in app the return request is closed. They are cheating.
                        ShopClues.com customer support has been notified about the posted complaint.
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                          S
                          SwapnilShivalkar++
                          from Mumbai, Maharashtra
                          Oct 18, 2020
                          Resolved
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                          Resolved

                          Order I'd
                          [protected]
                          [protected]

                          I had ordered hobbins powerbank as per the Customer review of 5 star I had ordered it but I had reciveed unbranded POWERBANK and also small size, and low Mah powerbank

                          I m not duffer and idot that I should accept Deffective and unbranded Product what was shown and what was provide and my return pcikup also cancel from Shopclues please take this back and refund my money back
                          Aug 9, 2021
                          Complaint marked as Resolved 
                          ShopClues.com customer support has been notified about the posted complaint.
                          Verified Support
                          Oct 27, 2020
                          ShopClues.com Customer Care's response                           Dear Swapnil,

                          Greetings from ShopClues.com

                          We would like to begin by apologizing for the inconvenience this may have caused you.

                          This is with reference to your Order ID[protected] for Hobins Flovy Fast Charge 20000 Mah Power Bank (Purple) With 6 Months Seller Warranty and Order ID[protected] for Hobins Flovy Fast Charge 20000 Mah Power Bank (Purple) With 6 Months Seller Warranty.

                          We have investigated the return request with our courier partner as well as our merchant and found that the complete product has been delivered to you in seal packed condition after proper quality checks.

                          Therefore, we would not be able to process your return request.

                          We appreciate your understanding in this matter. For detailed return policy, please visit www.shopclues.com/return-policy.html

                          Best Regards,
                          Team ShopClues
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                            R
                            Ranade123
                            Oct 17, 2020
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                            I got call and whatsapp msg from mobile number +[protected]. I won car prize worth about 12 lakh and i do pay 12800 to get the prize.
                            +4 photos
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                              A
                              Aashish63
                              Oct 17, 2020
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                              Mere sath cheating ki he f2 screen eyes mene 3 unit ka order kiya par muje sirf 1 unit me mila mujse pese 3 unit k liye he
                              +1 videos
                              ShopClues.com customer support has been notified about the posted complaint.
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                                S
                                Senthilkumar Nallasamy
                                Oct 16, 2020
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                                I ordered Jack Klein multiple combos with synthetic strap casual watch, Bluetooth headset, Belt, Purse. But in my parcel Bluetooth headset was missing. In this regard I post refund option but so far no action taken.
                                +1 photos
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                                  S
                                  Sksammi
                                  from Powai, Maharashtra
                                  Oct 16, 2020
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                                  I had purchased a product from shopclues through UPI but within an hour I canceled the order, this was on 18th September 2020.
                                  Shopclues advised that the refund will reflect in 10 days in on 29th Sep.
                                  Amount never came in to bank when I complaint they give me RRN number stating they had initiated the refund kindly coordinate with bank.
                                  When I contact the bank they informed me that this number is not legit and there is no such refund initiated.
                                  I am trying to raise a complaint almost everyday but shopclues is adamant and not giving my refund.
                                  ShopClues.com customer support has been notified about the posted complaint.
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                                    K
                                    Kedarji
                                    Oct 15, 2020
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                                    Address: Varanasi

                                    I received a defective product. The touchscreen doesn't work properly. I asked to have it return. I received the product four days ago so I am still within ShopClues' 10 day return policy. Instead costumer service told me to visit Ikall's support center. I don't want to do this, I want to return it as it is my right. ShopClues ignores my request.
                                    ShopClues.com customer support has been notified about the posted complaint.
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                                      D
                                      Dïlíwālì Zælím Gf
                                      Oct 14, 2020
                                      Resolved
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                                      Resolved

                                      Address: ShopClues,
                                      Website: Shopclues

                                      I got message from ShopClues that your cluesbucks have to be last date expired[protected] from a which I placed order a with 79 cluesbucks after half hour 47 cluesbucks expired in daytime but it had validity of 14-10_2020 untill midnight if you have timing of expiring them then why u made us fool my 47 cluesbucks expired in afternoon of[protected] please refund my cluesbucks
                                      +1 photos
                                      Oct 14, 2020
                                      Complaint marked as Resolved 
                                      My cluesbucks have validity of 14-10-2020 but they expired in afternoon without any reason, the customer care executives are not attending calls not co-operative, please return my 47 RS.cluesbucks
                                      ShopClues.com customer support has been notified about the posted complaint.
                                      Verified Support
                                      Oct 27, 2020
                                      ShopClues.com Customer Care's response                                       Dear Customer,

                                      Greetings from ShopClues.com

                                      We would like to begin by apologizing for the inconvenience this may have caused you.

                                      Please share your recent order details or registered Email ID to enable us to check and resolve this at the earliest.

                                      Best Regards,
                                      Team ShopClues
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                                        Recent comments

                                        I need a refund .i dont have faith on this shopping .i need my refund
                                        PI
                                        Pikukumari
                                        Its been a month pls get this chceked why my product was not delivered, how can they run such a disgusting shoping platform
                                        PI
                                        Pikukumari

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