ShopClues.com Complaints & Reviews

Oct 31, 2020

ShopClues.com Customer Care's response Dear Customer,

Greetings from ShopClues.com

Our sincere apologies for the trouble you were put through.

Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.

Your patience in this unfortunate matter will be highly appreciated.

Best Regards,
Team ShopClues

Oct 27, 2020

ShopClues.com Customer Care's response Dear Ipsita,

Greetings from ShopClues.com

Our sincere apologies for the trouble you were put through.

This is in reference to your Order ID[protected] for SHAKRIN Polycotton 3D printed Single Bedsheet with 1 Pillow Cover- White-Grey (Feather Print) regarding the delivery of your order and Order ID[protected] for CASA-NEST PVC Waterproof Checkered Shower Curtain - 54X84 Inches regarding the delivery of your order.

We would like to inform you that despite our efforts to deliver your order on time through Bluedart- DartPlus, it is quite unfortunate that the order could not be delivered.

The courier partner will re-attempt the delivery of your order at the earliest. Also, you may contact the courier company at [protected]. Your order is still in transit to your location and now expected to be delivered soon.

Your patience in this unfortunate matter will be highly appreciated.

Best Regards,
Team ShopClues

Oct 27, 2020

ShopClues.com Customer Care's response Dear Rashmi,

Greetings from ShopClues.com

We would like to begin by apologizing for the inconvenience this may have caused you.

Please share your order details to enable us to check and resolve this at the earliest.

Best Regards,
Team ShopClues

Oct 27, 2020

ShopClues.com Customer Care's response Dear Sanoop,

Greetings from ShopClues.com

We would like to begin by apologizing for the inconvenience this may have caused you.

Please share your order details to enable us to check and resolve this at the earliest.

Best Regards,
Team ShopClues

Oct 27, 2020

ShopClues.com Customer Care's response Dear Customer,

Greetings from ShopClues.com

We would like to begin by apologizing for the inconvenience this may have caused you.

This is with reference to the reverse pick-up of Order ID[protected] for Raptech Bluetooth Wireless Neckband Bluetooth Headset with Mic (Multicolor).

We apologize that the pick-up by our courier team was not successful, hence we are re-arranging the reverse pick-up for the product on an urgent basis.

The courier executive is expected to collect the product soon. Please do not handover the product without pick-up receipt.

Your patience in this unfortunate matter will be highly appreciated.

Best Regards,
Team ShopClues

Oct 27, 2020

ShopClues.com Customer Care's response Dear Customer,

Greetings from ShopClues.com

We would like to begin by apologizing for the inconvenience this may have caused you.

Please share your order details to enable us to check and resolve this at the earliest.

Best Regards,
Team ShopClues

Oct 27, 2020

ShopClues.com Customer Care's response Dear Shanky,

Greetings from ShopClues.com

We would like to begin by apologizing for the inconvenience this may have caused you.

This is in reference to your return request raised against Order ID[protected] for Lee Cooper Men's Loafers has been approved.

Hence, the refund (which you paid through Credit card plus Clues Bucks) has been processed by us.

Below are the details:

A) Refund method - (Credit Card)
Refund Process date[protected]
Expected Date of Refund to show in your Account[protected]
Refund Amount - 1215
Refund mode - Credit Card

B) Clues Bucks refund
Refund Amount - 134 Clues Bucks Plus (already credited in your ShopClues account)
Refund Date[protected]

Best Regards,
Team ShopClues

Oct 27, 2020

ShopClues.com Customer Care's response Dear Swapnil,

Greetings from ShopClues.com

We would like to begin by apologizing for the inconvenience this may have caused you.

This is with reference to your Order ID[protected] for Hobins Flovy Fast Charge 20000 Mah Power Bank (Purple) With 6 Months Seller Warranty and Order ID[protected] for Hobins Flovy Fast Charge 20000 Mah Power Bank (Purple) With 6 Months Seller Warranty.

We have investigated the return request with our courier partner as well as our merchant and found that the complete product has been delivered to you in seal packed condition after proper quality checks.

Therefore, we would not be able to process your return request.

We appreciate your understanding in this matter. For detailed return policy, please visit www.shopclues.com/return-policy.html

Best Regards,
Team ShopClues