ShopClues.com Complaints & Reviews

Order #32666663
Order date: 07 jan 2015, 02:17 am
Paid using: cash on delivery

Shipment information: tracking number[protected] via ecom
Product quantity unit price subtotal
Kenxinda m88 with 4 sim and analog tv
Code: 4809966
1 rs.1, 699 rs.1, 699
Subtotal : rs.1, 699 shipping cost : rs.0 total : rs.1, 699
This product is not good working( network problem) so.I give retrun request நோட்
Not responding...Shopclues.com

i have buy tablet vox 102 from shopclues..but after i received it, it was defect product..then 24.1.205 i resend the tablet to shopclues for replacement .shopclues executive are told to me they will refund my amount on my account ..i also send my all account detail but now still no response .no tablet or no refund.

Dear Sir,

I have order number is 36991989 and my dhl couier number is [protected] and couier number was not tracking and i can contact dhl customber care and she telling to couier return to your company. why my couier receive ?

my contact number : [protected], [protected] shabbir

please solve the my problem

I have ordered a hand bag from shop clues after checking the photo mentioned. but when I received it was not upto the mark so I asked for the return and refund of money. they declined it. They said they are not going to return the stuff. They are just cheating the customers and doing to fraud to us.

Hi, Order No[protected] on 5th Feb 2015 Product - Nike Socks Pack of 3 Code: 72982236 1. Order Quantities 2- 3 pair of socks but only get single unit - only three socks. 2. Order Nike socks but delivered some other local socks Please refund the amount or deliver the right product and right number of quantities. Regards Manoj Prabhakar +91 [protected]

I ordered below item's on 4 jan 2015 still not received my order. A big fraud compay which gives you offer to make fraud. 1) 04 Jan 2015, 07:03 PM Order no.32388829 USB INDIAN 2 PIN MINI Wall Charger For Apple iPhone 4G 3GS 3G iPod Nano Video (QTY:1) Estimated Delivery Between: Thu 15 Jan 2) 04 Jan 2015, 07:03 PM Order No. 32388817 Nova N-658 Foldable Hair Dryer 1000W (QTY:1) Estimated Delivery Between: Tue 13 Jan and Thu 15 Jan Now i need only my money back. I don't need product now because i purchased it from other shopping site. After so many complaints there is no response from Shopclues. I have all copies of mail with me. Regards Anuj Jain CJM

Dear sir my I have not got the material as have ordered . Out of two piece one is Ok is UDV action but other is UDV for men which I have not ordered.. This type of online business is disappointing me. My order no is[protected] for UDV action With Regards Kalyan Choudhuri mob-[protected] On Sat, Jan 31, 2015 at 8:18 AM, ShopClues.com <[protected]@shopclues.com> wrote:

shopclues have disabled or deactivated my account without informing me. It shows error msg "Your account is disabled. Please contact the store administration." and my order 34319633 which i had placed was recived totally damged i was share photo wid you, I called them 10-15 times regarding this issue and for activating my account again as it is having 544clues bucksplus 14 clues buck which i will get for refund. Now 3-4 days has been passed and they are not activating my account again. When ever i call them they say that request have been forwarded and the query will be solved within 24-48 hours, But NO use, till now my account is not activated. Its better to buy from roadside and not from shopclues, At list the road side sellers may solve our queries and issue but not this shopclues. solve quary yet..

Dear Sir/Madam Order ID : 35360751 Date of placing order : 26th January 2015 Contact No. :[protected] I ordered a “Car Charger + Micro USB Data Charging Cable” for Rs.33 from shopclues.com on 26th January 2015 using my debit card.But due non-availability of the same I cancelled my order & contacted shopclues to refund my payment. I has been a couple of weeks & I haven’t got my refund yet. Each time I contact them I get the same answer that the process will take 24-48 hrs more and your request is under process.I've contacted them for about 6-8 times and the charges I incurred had cost me more than the product amount.As i am a working woman i dont have much time and money to spend and waste on them.although the product i ordered was only of Rs.33, had it been some other big amount then i would have incurred a huge loss.Please look into the matter and take necessary action asap and oblige.

I am disappointed from your product . you show in websitte the product in good images and sent in very ugly condition. I have ordered the deos as order not given in subject and recived today, all deos seems in used condition and packing on upper where the spray used. I m regular customer on your product's but now you have cross the limits and showed as given other company product . i trusted on your product but now i am faith on your product .. Pls replace my product as soon possible otherwise it will report in Media. My Contact no is [protected] Regards Nisha

I have purchased On Serious Mass through Shopclues.com May'14 amounting Rs 4890/-. When I opened the product and used it, I found it fake as I have used it earlier, and I know the taste and fragrance of the supplement. When I checked on google, I found other buyers were also cheated by Shopclues sellers by delivering fake Serious Mass. DO NOT BUY ANY FOOD SUPPLEMENTS FROM SHOPCLUES.COM

Dear Sir, i have purchased a 2ft Teddy bear vide order no your order 34139213. On delivery i found that a small Teddy has been delivered . The courier was Blue Dart courier service. The company has cheated me so kindly do the necessary action and do the needful to provide me the right product. regards Laxmipriya sahoo...

I ordered two Micromax Bolt A089 Black phones from ShopClues.com on the 27th of January 2015 from two different email ids – [protected]@yahoo.com, Order No.[protected]; [protected]@gmail.com, Order No. – 35397387 which was supposed to be delivered on 3rd February 2015. Till date i.e. 7th February 2015 I haven’t received the order. The phone was taken on EMI because of which my 8, 000/- rupees have been stuck and now I’m not able to cancel the order as according to them they have shipped the order to the third party vendor responsible for delivery( Ecom Express) and on contacting the ECom Express they claim that they haven’t received the order yet. Now the customer doesn’t know who is telling the truth. On contacting the customer care center they are not responding properly and not providing any concrete answer. I called them 10 times from 30th January 2015 just to get an assurance whether they have the capability to deliver that item on or before 3rd February and they were giving the assurance that they would deliver it on or before 3rd February 2015..But on 3rd February only they have shipped the item and again they are saying that they will deliver it in another 4-7 days which is frustrating for me. They are giving the the assurance that they have put the complaint on high priority but on contacting the customer care on 7th February it was found that the complaint was put on low priority even after delaying the delivery from expected delivery date. The product was urgent for me as I had to gift it to my family members on a special occasion to make it memorable for them and as a surprise for them but the ShopClues.com was showing no urgency and were showing no respect to my emotions. I have been going through the agony by calling them again and again, fighting with them, increasing my phone bills and wasting my time. I want an immediate action against ShopClues.com so that no other customer faces the same issue and agony that I have faced with them. Looking forward for a strict and immediate action against for all such fake ecommerce sites popping up daily which keeps on making a fool of customers and who don’t respect the customer’s emotions. Thanks and regards Sanjeev Kumar Ph: [protected] [protected]

Dear Sir, we are shopclues seller from last 1year recently shopclues debited Rs 4440/- (near by 100 to 200 more or less) here i have give all details about this matter. you take action on shopclues company. my suggetion is do not sell with shopclues. they are doing daylight robbery from sellers. My Details 1. order no: 21219321. shopclues debited Rs 3535.02 we sent this item by Bluedart courier as per shopclues guidance. but, it was returnd to us by Bluedart Courier they said " DATA NOT FOUND From shopclues site" we mailed same day to our service manager Mr.Mohammed amir . but, no response from him & shopclues. what can we do in this matter? but, shopclues debited Rs 3535.02 from our ac recently. we mailed many time. but we got indirect answer from them. after a long time they mailed to me "you did not shipped this order .so, we debited product value" what is this, how can i response for Data Not found prblom? 2. order no: 32814385 & 32812787 we shipped this order same day after getting order by shopclues. customer did not recieved this product after made cod. customer mobile no is out of service ( Mr.Om Prakash Ray, A156, 2nd Floor, Shakkarpur, Laxmi Nagar, Delhi-110092, mobile no is [protected]. ) customer mobile no is out of service. so, product returnd to us Note Here !! if shopclues take alternative mobile no how will it return to us? robbery team sorry to say this . we are very tired due to asking with shopclues (shopclues team ) debited Rs 809 fro this dear sir/madam, you say is it robbery or not? 3.order no: 24151717 we shipped this product. bluedart picked this order & not shipped. they said "due to Festival traffic, it will take some more time" after 1 week, they returend this product, we could not ship this item due to heay festival traffic" what can we do sir? again robbery team ( shopclues team debited Rs 289.821. from our ac all are debited recently by january & feb 2015 . they are not returned our money pls take criminal action on shopclues & my requst is, do not sell with shopclues .com Thank you MID no:72719

Dear Sir, MID 72719 we are seller with shopclues recently they have debited Rs 4440/- by using rto charges, fullfiment charges like that. they are cheating to sellers like using with this words i can explain all details if anyone contact with me because, i tired to write this. i mailed to shopclues every day. lot of mails to get my amount. i got indirect answer

My Order No:#3639595 Product-Adcom Nonu X9 with Whats app. Yesterday[protected] evening I received the Mobile. It is not working properly. Screen some times getting white. Blinking Screen/Caller name no visual. Kindly Send the Courier and take back the Product/Replace With New.

i have ordered a set of Nivia leather gym gloves model no 890 Code: 215456, and his expected delivery date was 31/01/15, but i have not received it yet, which was dispatched from shopclues on 26/01/15. and they never received call on customer care no.

Dear Team, The order no 36831307 was confirmaed and amount also paid but now it has been the reply that due to stock not available will be delayed i need the saree other wise return my money. The order no 36880533 was confirmaed and amount also paid but now it has been the reply that need some information but not mentioned the details was it is to be needed, i need to know correct details of it.

i had purchased a item on 1st feb 2015 but product is not avilable to ShopClues so i cancel the order on 4th feb 2015 then i talk to ShopClues CE . he Sayes " your refunding process will be done after 48hours". But refunding process did not done . It is very poor service. kindly help me for refund and inform me. My order no[protected] email id- [protected]@hotmail.com mob no-[protected]

i was paurchased sun galses & watch on shop clues on 19 dec 2014. i receaved on 3rd Jan 2015. the product was very poor qvality. iwas giva a return request on 4th jan 2015. til now i was didnt receas any kind of respone from shopclues. Order no[protected].