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ShopClues.com Complaints & Reviews

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Updated: Nov 28, 2025
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ShopClues.com reviews & complaints page 28

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B
BhaskarGaikwad827474
Aug 12, 2020
Resolved
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Resolved

Order Number
[protected]
[protected]

I had ordered Amul trunk Underwear in my life I never thought that seller will give me Usable type product
Seller had given me the product which became whitish... The Product whitish become when someone had used and sweat apply on it ... This is usable someone Product given me that underwear inner part became white which someone had used allready and can't accept hazerdous Product which is harmful to skin and bad vulgar smell also coming from the underwear of long storage Product seller thaught it is not returnable Product so I should give deffective product so customer can frusted and not return me... Sorry I can't accept this usable and deffective product which is harmful to my skin so please arrange Reverse Pickup and refund my money back in respective orignal mode
Aug 13, 2021
Complaint marked as Resolved 
ShopClues.com customer support has been notified about the posted complaint.
Verified Support
Aug 19, 2020
ShopClues.com Customer Care's response
Hi Bhaskar,

We've responded you on your previous complaint in this regard. Please check the same for more clarity.

Best Regards,
Team ShopClues
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    B
    BhaskarGaikwad827474
    Aug 12, 2020
    Resolved
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    Resolved

    Order I'd
    [protected]
    [protected]

    I had ordered hobbins powerbank as per the Customer review of 5 star I had ordered it but I had reciveed unbranded POWERBANK and also small size, and low Mah powerbank

    I m not duffer and idot that I should accept Deffective and unbranded Product what was shown and what was provide and my return pcikup also cancel from Shopclues please take this back and refund my money back
    Aug 12, 2021
    Complaint marked as Resolved 
    ShopClues.com customer support has been notified about the posted complaint.
    Verified Support
    Aug 19, 2020
    ShopClues.com Customer Care's response
    Hi Bhaskar,

    We've responded you on your previous complaint in this regard. Please check the same for more clarity.

    Best Regards,
    Team ShopClues
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      V
      Vidhya Lakshminarasimhan
      Aug 12, 2020
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      Address: Gurgaon

      Order id:[protected]

      Pls ask them to refund payment in full not in partial amounts. They owe me 900 change. They have taken back the products why are they not refunding? If they paid in half whats the other half for?
      ShopClues.com customer support has been notified about the posted complaint.
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        T
        TrimbakPradhan++₹
        Aug 12, 2020
        Resolved
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        Resolved

        Order number
        [protected]
        [protected]

        I had ordered amul trunk underwear in my life i never thought that seller will give me usable type product
        Seller had given me the product which became whitish... The product whitish become when someone had used and sweat apply on it... This is usable someone product given me that underwear inner part became white which someone had used allready and can't accept hazerdous product which is harmful to skin and bad vulgar smell also coming from the underwear of long storage product seller thaught it is not returnable product so i should give deffective product so customer can frusted and not return me... Sorry i can't accept this usable and deffective product which is harmful to my skin so please arrange reverse pickup and refund my money back in respective orignal mode
        Aug 7, 2021
        Complaint marked as Resolved 
        ShopClues.com customer support has been notified about the posted complaint.
        Verified Support
        Aug 19, 2020
        ShopClues.com Customer Care's response
        Hi Trimbak,

        We've responded you on your previous complaint in this regard. Please check the same for more clarity.

        Best Regards,
        Team ShopClues
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          A
          AmolPatil8273
          Aug 11, 2020
          Resolved
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          Resolved

          Order number
          [protected]
          [protected]

          I had ordered amul trunk underwear in my life i never thought that seller will give me usable type product
          Seller had given me the product which became whitish... The product whitish become when someone had used and sweat apply on it... This is usable someone product given me that underwear inner part became white which someone had used allready and can't accept hazerdous product which is harmful to skin and bad vulgar smell also coming from the underwear of long storage product seller thaught it is not returnable product so i should give deffective product so customer can frusted and not return me... Sorry i can't accept this usable and deffective product which is harmful to my skin so please arrange reverse pickup and refund my money back in respective orignal mode
          Aug 7, 2021
          Complaint marked as Resolved 
          ShopClues.com customer support has been notified about the posted complaint.
          Verified Support
          Aug 19, 2020
          ShopClues.com Customer Care's response
          Hi Amol,

          We've responded you on your previous complaint in this regard. Please check the same for more clarity.

          Best Regards,
          Team ShopClues
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            S
            Santoshpasi51545
            Aug 11, 2020
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            Order number
            [protected] and[protected]

            I had order 5 litre oil of rs 660 because it was low and i had order 2 different order so seller duty is that the product should give in different box amd with poly cab packing of container
            He had not done that he had merged two order in one box[protected] and[protected] this two order had bad merged. This two container collide each other in transit and damage totally all oil was leak and floated in the container box this is totally damage due to poor packing from shopclues... Now this oil is usable and edible and also this product i had recived old stock it was almost yet to expired can't take risk on health issue... It is hazerdous due to almost expired product and much more than damage product.. We are living in corona condition taking care of safety and in that we can't take risk of damage product and expired product... This is product is totally disposable can't accept and now seller had also make product out of stock it means he doesn't have fresh stock what was there he had provided with defective damage condition.. My money is totally wasted first order from shopclues and this i had getted please refund my money back immediately
            ShopClues.com customer support has been notified about the posted complaint.
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              S
              Santoshpasi51545
              Aug 11, 2020
              Resolved
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              Resolved

              Order number
              [protected]
              [protected]

              I had ordered amul trunk underwear in my life i never thought that seller will give me usable type product
              Seller had given me the product which became whitish... The product whitish become when someone had used and sweat apply on it... This is usable someone product given me that underwear inner part became white which someone had used allready and can't accept hazerdous product which is harmful to skin and bad vulgar smell also coming from the underwear of long storage product seller thaught it is not returnable product so i should give deffective product so customer can frusted and not return me... Sorry i can't accept this usable and deffective product which is harmful to my skin so please arrange reverse pickup and refund my money back in respective orignal mode
              Aug 13, 2021
              Complaint marked as Resolved 
              ShopClues.com customer support has been notified about the posted complaint.
              Verified Support
              Aug 19, 2020
              ShopClues.com Customer Care's response
              Hi Santosh,

              We've responded you on your previous complaint in this regard. Please check the same for more clarity.

              Best Regards,
              Team ShopClues
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                A
                Andyross
                Aug 11, 2020
                Resolved
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                Resolved

                Address: Gurgaon

                Sir,
                Requesting to please refund my money of transaction done on 07/07/2020 from account no [protected] on payu payment gateway of rs5959 having transaction id-[protected] and transaction no. Of 98126444 via net banking. The order on shopclues app was cancelled, a refund is given by them on 08/06/2020 but i have not got refund credited in my account till now. Please suggest a resolution to my problem.
                +1 photos
                Aug 25, 2020
                Complaint marked as Resolved 
                Resolved after repeated requests on consumercomplaints.
                ShopClues.com customer support has been notified about the posted complaint.
                Aug 11, 2020
                Updated by Andyross
                Call me on [protected] regarding Support Ticket.
                Verified Support
                Aug 19, 2020
                ShopClues.com Customer Care's response
                Dear Andyross,

                Greetings from ShopClues.com

                We would like to begin by apologizing for the inconvenience this may have caused you.

                Please share your order details to enable us to check and resolve this at the earliest.

                Best Regards,
                Team ShopClues
                Aug 19, 2020
                Updated by Andyross
                Order Number :*[protected]
                Product Name :* Samsung J7 prime 2 '32GB ROM ' 3GB RAM ' Refurbished Gold
                Order Status :* Canceled On Customer Request

                I don't want clues bucks I want my money on my account
                I want money not a clues bucks
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                  R
                  RahulSalvejj
                  from Mumbai, Maharashtra
                  Aug 11, 2020
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                  Order number
                  [protected]
                  [protected]

                  I had ordered amul trunk underwear in my life i never thought that seller will give me usable type product
                  Seller had given me the product which became whitish... The product whitish become when someone had used and sweat apply on it... This is usable someone product given me that underwear inner part became white which someone had used allready and can't accept hazerdous product which is harmful to skin and bad vulgar smell also coming from the underwear of long storage product seller thaught it is not returnable product so i should give deffective product so customer can frusted and not return me... Sorry i can't accept this usable and deffective product which is harmful to my skin so please arrange reverse pickup and refund my money back in respective orignal mode
                  ShopClues.com customer support has been notified about the posted complaint.
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                    V
                    Vidhya Lakshminarasimhan
                    Aug 11, 2020
                    Resolved
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                    Resolved

                    Address: Gurgaon

                    Order id:[protected] they have to give me money back for the 2nd quilt they took. They picked up both quilts and have paid only for me.

                    Please help me get back refund for the 2nd also. This is wrong.. They shuld be sued by every consumer court. They make customers miserable and run after them for their own money because of their mistakes...in delivering old damaged products.
                    Aug 13, 2021
                    Complaint marked as Resolved 
                    ShopClues.com customer support has been notified about the posted complaint.
                    Verified Support
                    Aug 19, 2020
                    ShopClues.com Customer Care's response
                    Dear Vidhya,

                    Greetings from ShopClues.com

                    We apologize for the inconvenience which has been caused to you against the Order ID[protected] for Nokia 5130 /Good Condition/Certified Pre Owned(1 Year WarrantyBazaar Warranty).

                    Please note that we are working on your request and you can expect the next update from us within next 24-48 hours.

                    We appreciate your patience and will ensure that we will provide you with the best possible resolution at the earliest.

                    For further assistance, please visit www.shopclues.com/help.html

                    Best Regards,
                    Customer Support Team
                    ShopClues.com
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                      A
                      AmolShindej
                      from Mumbai, Maharashtra
                      Aug 11, 2020
                      Resolved
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                      Resolved

                      Order number
                      [protected]
                      [protected]

                      I had ordered amul trunk underwear in my life i never thought that seller will give me usable type product
                      Seller had given me the product which became whitish... The product whitish become when someone had used and sweat apply on it... This is usable someone product given me that underwear inner part became white which someone had used allready and can't accept hazerdous product which is harmful to skin and bad vulgar smell also coming from the underwear of long storage product seller thaught it is not returnable product so i should give deffective product so customer can frusted and not return me... Sorry i can't accept this usable and deffective product which is harmful to my skin so please arrange reverse pickup and refund my money back in respective orignal mode
                      Aug 13, 2021
                      Complaint marked as Resolved 
                      ShopClues.com customer support has been notified about the posted complaint.
                      Verified Support
                      Aug 19, 2020
                      ShopClues.com Customer Care's response
                      Dear Amol,

                      Greetings from ShopClues.com

                      This is with reference to your Order ID[protected] and[protected] for Amul Comfy Multi Trunk Pack of 2.

                      We have investigated the return request with our courier partner as well as our merchant and found that the complete product has been delivered to you in seal packed condition after proper quality checks.
                      Therefore, we would not be able to process your return request.

                      We appreciate your understanding in this matter. For detailed return policy, please visit http://www.shopclues.com/return-policy.html

                      Best Regards,
                      Customer Support Team
                      ShopClues.com
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                        S
                        SureshTayde8373737
                        Aug 10, 2020
                        Resolved
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                        Resolved

                        Order number
                        [protected]
                        [protected]

                        I had ordered amul trunk underwear in my life i never thought that seller will give me usable type product
                        Seller had given me the product which became whitish... The product whitish become when someone had used and sweat apply on it... This is usable someone product given me that underwear inner part became white which someone had used allready and can't accept hazerdous product which is harmful to skin and bad vulgar smell also coming from the underwear of long storage product seller thaught it is not returnable product so i should give deffective product so customer can frusted and not return me... Sorry i can't accept this usable and deffective product which is harmful to my skin so please arrange reverse pickup and refund my money back in respective orignal mode
                        Aug 11, 2021
                        Complaint marked as Resolved 
                        ShopClues.com customer support has been notified about the posted complaint.
                        Aug 03, 2020
                        Updated by SureshTayde8373737
                        Order number
                        [protected] and[protected]

                        I had order 5 litre oil of rs 660 because it was low and i had order 2 different order so seller duty is that the product should give in different box amd with poly cab packing of container
                        He had not done that he had merged two order in one box[protected] and[protected] this two order had bad merged. This two container collide each other in transit and damage totally all oil was leak and floated in the container box this is totally damage due to poor packing from shopclues... Now this oil is usable and edible and also this product i had recived old stock it was almost yet to expired can't take risk on health issue... It is hazerdous due to almost expired product and much more than damage product.. We are living in corona condition taking care of safety and in that we can't take risk of damage product and expired product... This is product is totally disposable can't accept and now seller had also make product out of stock it means he doesn't have fresh stock what was there he had provided with defective damage condition.. My money is totally wasted first order from shopclues and this i had getted please refund my money back immediately
                        Verified Support
                        Aug 19, 2020
                        ShopClues.com Customer Care's response
                        Hi Suresh,

                        We've responded you on your previous complaint in this regard. Please check the same for more clarity.

                        Best Regards,
                        Team ShopClues
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                          R
                          RamnathMagar
                          from Mumbai, Maharashtra
                          Aug 10, 2020
                          Report
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                          Order number
                          [protected]
                          [protected]

                          I had ordered amul trunk underwear in my life i never thought that seller will give me usable type product
                          Seller had given me the product which became whitish... The product whitish become when someone had used and sweat apply on it... This is usable someone product given me that underwear inner part became white which someone had used allready and can't accept hazerdous product which is harmful to skin and bad vulgar smell also coming from the underwear of long storage product seller thaught it is not returnable product so i should give deffective product so customer can frusted and not return me... Sorry i can't accept this usable and deffective product which is harmful to my skin so please arrange reverse pickup and refund my money back in respective orignal mode
                          ShopClues.com customer support has been notified about the posted complaint.
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                            Y
                            YusufPathan
                            from Mumbai, Maharashtra
                            Aug 10, 2020
                            Resolved
                            Report
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                            Resolved

                            Order number
                            [protected]
                            [protected]

                            I had ordered amul trunk underwear in my life i never thought that seller will give me usable type product
                            Seller had given me the product which became whitish... The product whitish become when someone had used and sweat apply on it... This is usable someone product given me that underwear inner part became white which someone had used allready and can't accept hazerdous product which is harmful to skin and bad vulgar smell also coming from the underwear of long storage product seller thaught it is not returnable product so i should give deffective product so customer can frusted and not return me... Sorry i can't accept this usable and deffective product which is harmful to my skin so please arrange reverse pickup and refund my money back in respective orignal mode,
                            Aug 13, 2021
                            Complaint marked as Resolved 
                            ShopClues.com customer support has been notified about the posted complaint.
                            Verified Support
                            Aug 19, 2020
                            ShopClues.com Customer Care's response
                            Hi Yusuf,

                            We've responded you on your previous complaint in this regard. Please check the same for more clarity.

                            Best Regards,
                            Team ShopClues
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                              Y
                              YusufPathan
                              from Mumbai, Maharashtra
                              Aug 10, 2020
                              Resolved
                              Report
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                              Resolved

                              This is my order number of shopclues
                              [protected] and[protected]

                              I had ordered saffola oil container of rs 660 of 2 quantity of different order... O had paid all the taxes and including all shipping charge from this parcel... It means i should get the product in good packing condition but unfortunately it wouldn't happen because of the poor packing from shoclues seller and also all oil are damage due to
                              This two order given in one box instead of two and this two containers are bended and damage during transit due to collision of two each other when i open it oil was floated in box and become wet from outside i taught in rainy the box has wet but this happen due to internal leakage and all the oil can given me old stock and inside it santizeer bottle given which was not included but it was also damage and all santizeer was mixed into the oil totally annoying to see the damage product and now after my order the product was out of stock from seller it means.. The last order was from me from the seller if the fresh stock was not there why expired product given to me that also in poor packing in which the product damage during transit due to collision of each other.. This happen due to poor packing it is totally leakage and mixed sanitizer alcohol in oil no use of accepting damage and expired product which is hazerdous to our health allready we are living in cornoa pandemic condition taking care of each step and in that we are receiving damage and deffective and expired product which is harmful to our health and cause to our immune system please take this back and refund my money... Disposable product given to me which is harmful and not usable.. I m waiting for the resolution from shopclues

                              Order number
                              [protected]

                              I had orded green moong dal. If the seller doesn't have the inventory in stock then he should off the inventory and not give the product or cancel the product he had given green moongh dal in deffective quality and damage all insect and stones in green moongh dal.

                              2nd reason he should have the sense that all products atleast food product pack propely with some tight container and safety to it that customer get in proper condition he had packed so tightly all materials was inside it and damage due to poor packing

                              3rd reason the product which he had provide is expired and outdated stock because inside the product small black kernels is there black kernel is type of insects which produces due to old stock grains and that grains is not usable once insect occurred into it

                              And 4the reason he should know we are living in invisible enemy which can't see but affect human organs very badly and in this condition he had given insect product not think about shopclues business and customer health only thinking of his wealth
                              Aug 13, 2021
                              Complaint marked as Resolved 
                              ShopClues.com customer support has been notified about the posted complaint.
                              Verified Support
                              Aug 19, 2020
                              ShopClues.com Customer Care's response
                              Dear Yusuf,

                              Greetings from ShopClues.com

                              This is in reference to your Order ID[protected] and[protected] and for Saffola Gold Pro Healthy Lifestyle Blended Oil (5 L) regarding the return of your package.

                              We express our inability to accept your request as we have sent you the same product which was ordered by you. For further clarification, you may check the product description properly mentioned on our website as the product has been sent as per the specifications given.

                              For Order Id[protected]

                              Please be informed that basis your complaint dated 29 July 2020, we had initiated an investigation. and post examining the information received from your end and at our merchant’s end, it has been concluded that the courier containing your order was indeed carrying the product ordered by you and the product was delivered to you in intact condition . We therefore, regret to inform you that your request of receiving damaged parcel against your order stands closed.

                              Therefore, we may not be able to fulfill your request. We appreciate your understanding in this matter.

                              For further assistance, please visit http://www.shopclues.com/help.html

                              Best Regards,
                              Customer Support Team
                              ShopClues.com
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                                YusufPathan
                                from Mumbai, Maharashtra
                                Aug 10, 2020
                                Report
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                                Order number
                                [protected] and[protected]

                                I had order 5 litre oil of rs 660 because it was low and i had order 2 different order so seller duty is that the product should give in different box amd with poly cab packing of container
                                He had not done that he had merged two order in one box[protected] and[protected] this two order had bad merged. This two container collide each other in transit and damage totally all oil was leak and floated in the container box this is totally damage due to poor packing from shopclues... Now this oil is usable and edible and also this product i had recived old stock it was almost yet to expired can't take risk on health issue... It is hazerdous due to almost expired product and much more than damage product.. We are living in corona condition taking care of safety and in that we can't take risk of damage product and expired product... This is product is totally disposable can't accept and now seller had also make product out of stock it means he doesn't have fresh stock what was there he had provided with defective damage condition.. My money is totally wasted first order from shopclues and this i had getted please refund my money back immediately
                                ShopClues.com customer support has been notified about the posted complaint.
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                                  tusharchavan
                                  from Mumbai, Maharashtra
                                  Aug 10, 2020
                                  Resolved
                                  Report
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                                  Resolved

                                  Order number
                                  [protected]
                                  [protected]

                                  I had ordered amul trunk underwear in my life i never thought that seller will give me usable type product
                                  Seller had given me the product which became whitish... The product whitish become when someone had used and sweat apply on it... This is usable someone product given me that underwear inner part became white which someone had used allready and can't accept hazerdous product which is harmful to skin and bad vulgar smell also coming from the underwear of long storage product seller thaught it is not returnable product so i should give deffective product so customer can frusted and not return me... Sorry i can't accept this usable and deffective product which is harmful to my skin so please arrange reverse pickup and refund my money back in respective orignal mode
                                  Aug 6, 2021
                                  Complaint marked as Resolved 
                                  ShopClues.com customer support has been notified about the posted complaint.
                                  Verified Support
                                  Aug 19, 2020
                                  ShopClues.com Customer Care's response
                                  Hi Tushar,

                                  We've responded you on your previous complaint in this regard. Please check the same for more clarity.

                                  Best Regards,
                                  Team ShopClues
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                                    tusharchavan
                                    from Mumbai, Maharashtra
                                    Aug 10, 2020
                                    Resolved
                                    Report
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                                    Resolved

                                    This is my order number of shopclues
                                    [protected] and[protected]

                                    I had ordered saffola oil container of rs 660 of 2 quantity of different order... O had paid all the taxes and including all shipping charge from this parcel... It means i should get the product in good packing condition but unfortunately it wouldn't happen because of the poor packing from shoclues seller and also all oil are damage due to
                                    This two order given in one box instead of two and this two containers are bended and damage during transit due to collision of two each other when i open it oil was floated in box and become wet from outside i taught in rainy the box has wet but this happen due to internal leakage and all the oil can given me old stock and inside it santizeer bottle given which was not included but it was also damage and all santizeer was mixed into the oil totally annoying to see the damage product and now after my order the product was out of stock from seller it means.. The last order was from me from the seller if the fresh stock was not there why expired product given to me that also in poor packing in which the product damage during transit due to collision of each other.. This happen due to poor packing it is totally leakage and mixed sanitizer alcohol in oil no use of accepting damage and expired product which is hazerdous to our health allready we are living in cornoa pandemic condition taking care of each step and in that we are receiving damage and deffective and expired product which is harmful to our health and cause to our immune system please take this back and refund my money... Disposable product given to me which is harmful and not usable.. I m waiting for the resolution from shopclues

                                    Order number
                                    [protected]

                                    I had orded green moong dal. If the seller doesn't have the inventory in stock then he should off the inventory and not give the product or cancel the product he had given green moongh dal in deffective quality and damage all insect and stones in green moongh dal.

                                    2nd reason he should have the sense that all products atleast food product pack propely with some tight container and safety to it that customer get in proper condition he had packed so tightly all materials was inside it and damage due to poor packing

                                    3rd reason the product which he had provide is expired and outdated stock because inside the product small black kernels is there black kernel is type of insects which produces due to old stock grains and that grains is not usable once insect occurred into it

                                    And 4the reason he should know we are living in invisible enemy which can't see but affect human organs very badly and in this condition he had given insect product not think about shopclues business and customer health only thinking of his wealth
                                    Aug 13, 2021
                                    Complaint marked as Resolved 
                                    ShopClues.com customer support has been notified about the posted complaint.
                                    Verified Support
                                    Aug 19, 2020
                                    ShopClues.com Customer Care's response
                                    Dear Tushar,

                                    Greetings from ShopClues.com

                                    This is in reference to your Order ID[protected] and[protected] and for Saffola Gold Pro Healthy Lifestyle Blended Oil (5 L) regarding the return of your package.

                                    We express our inability to accept your request as we have sent you the same product which was ordered by you. For further clarification, you may check the product description properly mentioned on our website as the product has been sent as per the specifications given.

                                    For Order Id[protected]

                                    Please be informed that basis your complaint dated 29 July 2020, we had initiated an investigation. and post examining the information received from your end and at our merchant’s end, it has been concluded that the courier containing your order was indeed carrying the product ordered by you and the product was delivered to you in intact condition . We therefore, regret to inform you that your request of receiving damaged parcel against your order stands closed.

                                    Therefore, we may not be able to fulfill your request. We appreciate your understanding in this matter.

                                    For further assistance, please visit http://www.shopclues.com/help.html

                                    Best Regards,
                                    Customer Support Team
                                    ShopClues.com
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                                      T
                                      tusharchavan
                                      from Mumbai, Maharashtra
                                      Aug 10, 2020
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                                      Order number
                                      [protected] and[protected]

                                      I had order 5 litre oil of rs 660 because it was low and i had order 2 different order so seller duty is that the product should give in different box amd with poly cab packing of container
                                      He had not done that he had merged two order in one box[protected] and[protected] this two order had bad merged. This two container collide each other in transit and damage totally all oil was leak and floated in the container box this is totally damage due to poor packing from shopclues... Now this oil is usable and edible and also this product i had recived old stock it was almost yet to expired can't take risk on health issue... It is hazerdous due to almost expired product and much more than damage product.. We are living in corona condition taking care of safety and in that we can't take risk of damage product and expired product... This is product is totally disposable can't accept and now seller had also make product out of stock it means he doesn't have fresh stock what was there he had provided with defective damage condition.. My money is totally wasted first order from shopclues and this i had getted please refund my money back immediately
                                      ShopClues.com customer support has been notified about the posted complaint.
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                                        S
                                        SwapnilShivalkar++
                                        from Mumbai, Maharashtra
                                        Aug 10, 2020
                                        Resolved
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                                        Resolved

                                        Order number
                                        [protected]
                                        [protected]

                                        I had ordered amul trunk underwear in my life i never thought that seller will give me usable type product
                                        Seller had given me the product which became whitish... The product whitish become when someone had used and sweat apply on it... This is usable someone product given me that underwear inner part became white which someone had used allready and can't accept hazerdous product which is harmful to skin and bad vulgar smell also coming from the underwear of long storage product seller thaught it is not returnable product so i should give deffective product so customer can frusted and not return me... Sorry i can't accept this usable and deffective product which is harmful to my skin so please arrange reverse pickup and refund my money back in respective orignal mode
                                        Aug 12, 2021
                                        Complaint marked as Resolved 
                                        ShopClues.com customer support has been notified about the posted complaint.
                                        Aug 10, 2020
                                        Updated by SwapnilShivalkar++
                                        Order number
                                        [protected] and[protected]

                                        I had order 5 litre oil of rs 660 because it was low and i had order 2 different order so seller duty is that the product should give in different box amd with poly cab packing of container
                                        He had not done that he had merged two order in one box[protected] and[protected] this two order had bad merged. This two container collide each other in transit and damage totally all oil was leak and floated in the container box this is totally damage due to poor packing from shopclues... Now this oil is usable and edible and also this product i had recived old stock it was almost yet to expired can't take risk on health issue... It is hazerdous due to almost expired product and much more than damage product.. We are living in corona condition taking care of safety and in that we can't take risk of damage product and expired product... This is product is totally disposable can't accept and now seller had also make product out of stock it means he doesn't have fresh stock what was there he had provided with defective damage condition.. My money is totally wasted first order from shopclues and this i had getted please refund my money back immediately
                                        Aug 10, 2020
                                        Updated by SwapnilShivalkar++
                                        This is my order number of shopclues
                                        [protected] and[protected]

                                        I had ordered saffola oil container of rs 660 of 2 quantity of different order... O had paid all the taxes and including all shipping charge from this parcel... It means i should get the product in good packing condition but unfortunately it wouldn't happen because of the poor packing from shoclues seller and also all oil are damage due to
                                        This two order given in one box instead of two and this two containers are bended and damage during transit due to collision of two each other when i open it oil was floated in box and become wet from outside i taught in rainy the box has wet but this happen due to internal leakage and all the oil can given me old stock and inside it santizeer bottle given which was not included but it was also damage and all santizeer was mixed into the oil totally annoying to see the damage product and now after my order the product was out of stock from seller it means.. The last order was from me from the seller if the fresh stock was not there why expired product given to me that also in poor packing in which the product damage during transit due to collision of each other.. This happen due to poor packing it is totally leakage and mixed sanitizer alcohol in oil no use of accepting damage and expired product which is hazerdous to our health allready we are living in cornoa pandemic condition taking care of each step and in that we are receiving damage and deffective and expired product which is harmful to our health and cause to our immune system please take this back and refund my money... Disposable product given to me which is harmful and not usable.. I m waiting for the resolution from shopclues

                                        Order number
                                        [protected]

                                        I had orded green moong dal. If the seller doesn't have the inventory in stock then he should off the inventory and not give the product or cancel the product he had given green moongh dal in deffective quality and damage all insect and stones in green moongh dal.

                                        2nd reason he should have the sense that all products atleast food product pack propely with some tight container and safety to it that customer get in proper condition he had packed so tightly all materials was inside it and damage due to poor packing

                                        3rd reason the product which he had provide is expired and outdated stock because inside the product small black kernels is there black kernel is type of insects which produces due to old stock grains and that grains is not usable once insect occurred into it

                                        And 4the reason he should know we are living in invisible enemy which can't see but affect human organs very badly and in this condition he had given insect product not think about shopclues business and customer health only thinking of his wealth
                                        Verified Support
                                        Aug 19, 2020
                                        ShopClues.com Customer Care's response
                                        Hi Swapnil,

                                        We've responded you on your previous complaint in this regard. Please check the same for more clarity.

                                        Best Regards,
                                        Team ShopClues
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