ShopClues.com Complaints & Reviews

Address: C3-317, Huda colony, chandannagar, Hyderabad

I have purchased a two refurbished mobiles with order IDs[protected] and[protected] but my refund is on hold and not yet credited to my credit card it has no customer care number to call. Why my refund is on hold please credit my money back to credit card

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Address: 1404-07, 14th Floor, Tower - B Unitech Cyber Park, Sector 39 Gurugram, Haryana - 122003.

We are a seller in the shopclues Marketplace. We have not received our payment since last Nov 2021. Its been almost 1 year now. We have did several follow ups via calls & raised tickets/ sent emails, But no proper response the the support team. We request you to please pay back our amount immediately.

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From november 2021 seller payment not received.

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I ordered a smart phone from sopclues.com on 26th September and paid Rs. 5040 in advance for it from my debit card. ID No. of this order is[protected].
I canceled the order on 30.09.22 as they delayed because they were being delayed by the merchant.
According to their law it takes 10 days to refund any money paid from the card and they told me that they will refund the money by 10.10.22.
But today I did not get the money back even on 11.10.22 and also
Now the refund status is showing 'Hold-Compliance Issue'.
I am very afraid of this matter. I am a student and also work as a worker.
I feel like they are cheating on me. I have screenshotted all the statuses given by them. I am attaching them to this message.

I would be very grateful if you could look into the matter and arrange to refund my money.

+7 photos

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Website: Shopclues.com

I order bluetooth earphone from Shopclues and i make a payment at that time payment is failed and money is debited from my account but now yet refund is not credited in my account.My order Id is[protected].

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Address: Latur

Your app ShopClues prime not opening. What do I have to do?

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I have ordered a flexible shoe from ShopClues. While placing the order it was mentioned that I can raise a request for replacement of there is an issue with size (attached screenshot). But when I raised a request for replacement because of size issue but was refused stating this product is non returnable. Very bad experience. Will not use ShopClues

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I ordered Indian Polity For Civil Services and Other State Examinations By M. Laxmikanth book for my studies. they said expected delivery on 21/09/2022 so i check my application it updated as delivered on 17/09/2022 but i myself/my relatives/my neighborhood received product even they are not contacted me to deliver. because of this my studies affects. also failed to download invoice.

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Address: Gurugram, Haryana

ShopClues Registered number [protected].
I have ordered a product through UPI payment worth 8010rs with order id[protected] on 09 Sept 2022. Then I cancelled my order on 12 sept 2022, but my refund is still not credited to my account. It is showing Refund on hold. Why my refund is on hold state? I want my money back.
It's my right. Is ShopClues a scam. I'm very disappointed on this issue. I have made very big mistake that ordered from ShopClues. Let see how trustable you are. Please please please send my refund 🥺🙏.

+2 photos

Sep 17, 2022

Complaint marked as Resolved

ShopClues Registered number 8763768406. I have ordered a product through UPI payment worth 8010rs with order id - 213286272 on 09 Sept 2022. Then I cancelled my order on 12 sept 2022, but my refund is still not credited to my account. It is showing Refund on hold. Why my refund is on hold state? I want my money back. It's my right. Is ShopClues a scam. I'm very disappointed on this issue. I have made very big mistake that ordered from ShopClues. Let see how trustable you are. Please please please send my refund 🥺🙏.

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I have received a defective Mobile against Order ID:[protected]. The mobile Nokia 105 SS is not charging and giving three beeps with 'Battery Error' caption on screen. The manufacturer's helpline is telling to contact seller for replacement under warranty. There is no replacement or exchange option nor any contact details for getting warranty honoured. Kindly replace the defective item supplied by you.

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I would like to inform you that I have a seller account with ShopClues.com (Merchant ID : 1130803). My payment is still pending with order id :[protected] dt.[protected]. I have contacted several times with the merchant support but they always assured that the payment will be credited within 7 days. 5 months has passed but still I did not receive the payment.

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Address: Haryana

I order a laptop in ShopClues after tow day ShopClues agent calls and tells this order is delayed pls cancel I cancelled after the refund is estimated 7 days after 7days ai don't get my refund I contact the customer care they tells the is on hold you have wait 7to8 days to solve after 10day I not get my refund when I contact repeat they telling 7to10 days wait totally 25 days are over idont get my refund back pls help

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Status is showing as order is delivered, but there's no update, no call from courier service company and my order Is not delivered, amount has been deducted.
What kind of service is this towards the customers that the company is giving?atleast there must be a proper customer support system to answer the queries of customers. Not at all satisfied...it feels like a fraud company. Please send my money back or make proper delivery of my order.

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Address: Seva nagar patipura, Nagpur road Seva nagar 3 photo patipura yavatmal

Please my problem solve payment is successful but not show my shopclues account

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Address: Gurgaon

I bought a R1 Mini Bike from Shopclues.com on 26th Aug 2022 for my kids my order No[protected] and paid them Rs.6308/- from UPI on 26th Aug 2022 after that i received item on 2nd Sep 2022. As i opened the parcel i got different color and size is too small then i requested to them to refund my payment i dont need you product because i did not received product which i placed the order then they have accepted my request and said wait for 24 to 48 Hrs our courier partner will pick up you item and them i will process to refund after 2 working days they left me msg saying that your address pon code is not service able and they have already delivered the item on the same address. Since from that time i am trying to contact to Shopplues customer team but responding even they don't have customer service team when ever i called to their customer support team i got only voicemail system nothing else.

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Website: ShopClues app

I recently got delivery parcle from ShopClues as I ordered mobile for my mom.
The parcle I recieved is beautifully packed. But when I opened the parcle I saw that in that mobile box condition is very poor it very old type used box. Also box has no seal it is broken.
On opening the box I m shocked b'coz in box there is only charger no mobile is given in the box. ShopClues make fraud with me.
Can ShopClues give me justice?

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We have have supplies shopclues Car freshners, car care products & our payment not credited from Nob 2021 to till sept 2022 .. I call them they say it get credit next month manually, but not credits, they same to be going bankcruptcy .. we have stopped selling them on there web site. We need help to get our balance amts

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Website: ShopClues.com

Iam order refurbished laptop in ShopClues in date 22 aug 2022 I payed online I don't no my pin cod is not available for diliver after I know I cancelled the oredr in 23 aug 2022
Today is 01 sep 2022 result showing on hold
Why ?

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S

Shuaib 777

from New Delhi, Delhi

Sep 1, 2022

Order I'd =[protected]

Refund not received - Comment #4045240 - Image #0

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ORDER no[protected]
My order was cancelled. Refund on hold. Kindly check my order details and resolve the issue. Refund my money Soon.

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Sep 01, 2022

Updated by samirkandir Kindly refund soon

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S

S md shuaib

Sep 14, 2022

25+ overed but my refund is still on hold

Refund on hold - Comment #4051912 - Image #0

Refund on hold - Comment #4051912 - Image #1

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M

mrkeshabmeher

Sep 17, 2022

Bro Refund is also on hold worth 8010rs.

Refund on hold - Comment #4053222 - Image #0

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I have ordered a Power bank on 17-08-22 and I have to cancel it because of quality issues. The product name is Digimate 15000 mah Lithium-ion Power Bank and the order id is[protected]. They were showing that Refund Processed and expected refund in your account by Sun, 28 Aug 2022. I didn't received any amount in my account bank account yet. And today is 29 Aug.

Sep 30, 2024

Complaint marked as Resolved

The gave the pending amount directly to my bank account.

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ShopClues.com Complaints & Reviews

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ShopClues.com reviews & complaints page 3

Refund not credited still on hold

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Payment not received Since Nov 2021 (seller account)

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Seller payment hold

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They did not refund my money

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Refund is not Received

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App opening issue

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Denied replacement

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Product not received but in ShopClues application updated as delivered.

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Refund on hold of order id 213286272

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Supply of Defective Mobile agains I have received a defective Mobile against Order ID: 213324806.

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Payment related issue

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My refund hold above 25 days

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Order is not delivered,status shows as it delivered.

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Sir maine online payment Kiya hai fir bhi mujhe voh pending payment is telling plz my problem shall

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R1 Mini Bike for Child

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I m complaining about fraud delivery

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Payments Default by shopclues

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Refund not received

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Refund on hold

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I didn't received my refund yet.

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