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ShopClues.com Complaints & Reviews

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Updated: Nov 28, 2025
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ShopClues.com reviews & complaints page 6

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G
Guru Raju
Feb 11, 2022
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I have received this message today at 9:39 Am “Dear customer Your order number Win the first prize that is Mahindra xuv500 RS {1485000}.in lucky draw from our {shopclues}.online shopping .Registration charge {7400}.WhatsApp no- {[protected]}.Website {shopclusewins.co.in}.DAMOR PRATABAI” and now i have received a call mentioning that i have to share some documents for registration, later i might have to pay INR : 7400/- after the confirmation, i have asked the person to share an email to respond back but he said this has to be shared through WHATSAPP NUMBER “[protected]”.
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    A
    aum rajahmundry
    Feb 10, 2022
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    Address: Online

    Dear customer Your order number Win the first prize that is Mahindra xuv500 RS {1485000}.in lucky draw from our {shopclues}.online shopping .Registration charge {7400}.WhatsApp no- {[protected]}.Website {shopclusewins.co.in}.DAMOR PRATAPBHAI
    ShopClues.com customer support has been notified about the posted complaint.
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      I
      ibhamla
      Feb 7, 2022
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      We are shopclues seller and shopclues is not giving paymnets since 3 months, every week they say payment will come nect week and misleading

      mid 1099913
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        G
        gaurav049
        Feb 5, 2022
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        I purchase a book which is a hardcopy i saw in shopclues site in 31st jan and shopclues says it will delivered me in 7th feb and suddenly i got a whatsapp message that your product is delivered but i did not get that after so many frustration they said to me that they delivered me as an email while it was also not there. I beg them to return my money but they said it is non refundable, NOW I AM VERY FRUSTRATED WHAT TO DO HOW I COMMUNICATE TO THEM.WORST EXPERIENCE I HAVE EVER GOT IN MY ONLINE SHOPPING
        ShopClues.com customer support has been notified about the posted complaint.
        Feb 05, 2022
        Updated by gaurav049
        i only want to say either refund my money or exchange i am in very problem regarding this i put my saving to buy this book and this leads to waste my valuable time to do these things please help me as soon as possible
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          F
          Fareed Chowdhary
          Feb 4, 2022
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          Address: No return no refund only farud company

          Order I'd[protected] ShopClues no Return no refund only farud company plz help returning to refund
          ShopClues.com customer support has been notified about the posted complaint.
          Plz help connect me [protected]
          Priyanka Sharma h's reply, Mar 6, 2022
          Call me 9284506074
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            M
            Mr. Rajesh Debnath
            Feb 2, 2022
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            Address: Gurgaon, Haryana, India
            Website: m.shopclues.com

            I had ordered a Phone from Shopclues which I had to pay 811 rupees.
            Order I'd[protected]
            Due to some issues from Courier Companies they unable to deliver.
            It got returned to origin
            Shopclues told me my amount will be refunded to my original payment mode
            the expected date to be reflect is 29 Jan 2022.
            But today is 2 Feb 2022. No refund has been received.
            I had shared my last 3 month Bank Statement with Shopclues but no response
            They said they refunded my money in payment mode.

            Tell me what should I do
            I have lost my money, feeling angry on Shopclues.

            My suggestion to everyone please don't buy from Shopclues beyond 100 rupees.

            Please help me to getting my refund.
            +2 photos
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              S
              Sriram Baral
              Jan 31, 2022
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              I had a flight on 30th jan 2022 which costed ₹7340 but i had to cancel it for my shopclues order and I again booked a flight on 31st night because 31st was the delivery date but when i checked my order status on 31st morning those frikn fraudsters delayed my delivery to 5 february

              FRAUD COMPANY
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                N
                Narendee
                from Jaipur, Rajasthan
                Jan 28, 2022
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                Address: Vill,Post. Dudhli The.Bassi DIST.Jaipur

                Sir mere pass shopclues se post office dwara ek letter mila hai usme 1250000 ki swift dizer gadi ka scratch card hai kya wo sahi hai shopclues 11 aniversery pe
                ShopClues.com customer support has been notified about the posted complaint.
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                  D
                  Debline1208
                  from kolkata, West Bengal
                  Jan 27, 2022
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                  Address: D44/1 katju nagar. jadavpur., Kanika Apartment. 1st floor. Near Katju Nagar Kali Temple, Kanika Apartment. 1st floor. Near Katju Nagar Kali Temple,

                  My Order ID[protected] for Necklace of RS 108.With the company's wrong billing i got two messages to pay. so i paid Rs 108 two times. First time it showed me payment failed, but money was debited from my paytm upi. Another page opened for the payment, i paid this time with my google pay upi, again money was debited. I immediately cancelled the order, I got the refund of only one rs108. Another money of rs108 debited for the order was not refunded to me. so Plz refund my amount of Rs 108

                  otherwise i will contact Consumer court.
                  +2 photos
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                    R
                    Rashmigv
                    from Bhadravathi, Karnataka
                    Jan 23, 2022
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                    Address: Bhadravathi
                    Website: ...

                    They have asked to pay 8600 so that we can get 860000.for 10 anniiversay winner swift desire car.
                    ShopClues.com customer support has been notified about the posted complaint.
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                      A
                      Akhtat
                      from Mirzapur, Uttar Pradesh
                      Jan 15, 2022
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                      Sir I am order 2 phone but recived both phone completely dead conditions miner broken and one battery missing.so I want to return next day when recived but show invalid return.
                      I am try to contect customer care executive but not available.
                      Plise help me .🙏

                      My order I'd[protected]
                      Thank you !
                      +1 photos
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                        K
                        Krisheeswar
                        Jan 13, 2022
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                        Address: 903 Building 7, Prakash deep, 2nd Floor, West Midnapore, West Bengal, 713427

                        I received a letter supposedly from shopclues.com for their 10th Anniversary claiming that I have won Rs.8, 40, 000 as prize money.
                        Dated : 2nd week of January, 2022

                        It states a number to be contacted for claiming the prizemoney and further asks not to call the Customer Care number as this is an "internal initiative" as the letter read.

                        It also asks in detail all the data such as PAN, Bank A/c No. etc. as the money would directly be credited to the A/c No. given to them!

                        Attached Letter & Scratch Card for reference .
                        Don't fall for this trap!
                        +1 photos
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                          M
                          Mallanagouda Mallanagouda
                          Jan 9, 2022
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                          Winning the lacky drw are not
                          +2 photos
                          ShopClues.com customer support has been notified about the posted complaint.
                          Jan 09, 2022
                          Updated by Mallanagouda Mallanagouda
                          What this sir
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                            M
                            MaheshPal Singh Jadon
                            Jan 8, 2022
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                            I have a purchased a product from SHOPCLUES, after that i have received 4-5 fraud call and messages from random numbers

                            Why SHOPCLUES is sharing our personal details.
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                              K
                              kusuma mj
                              from Bengaluru, Karnataka
                              Jan 5, 2022
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                              Address: 903 building 7, prakash deep 2nd floor, west midnapore west bengal india pin 713427
                              Website: shopclusegift.online

                              I received a letter from shopclues.com stating that I won cash prize of 8, 20, 000/- and asked to pay 8, 200/- as TDS which I did and then asked to pay GST amount of 24, 600/- which i denied and asked them to refund my amount they asked to write a letter of cancellation of prize and send it which i did but not received any amount
                              +3 photos
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                                xxxaman
                                Dec 31, 2021
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                                Sir we have not received my refund of Rs. 714 from ShopClue.com app which is proccessed on 12/19/21 and expected date to reflect in my account is 12/29/21 but we have not received yet. RRN no[protected] is given by them. We have send email screenshot shot. Plz help h
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                                  TARUN METLA
                                  Dec 31, 2021
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                                  Today at 1:40 pm.I got a call from ShopClues...one lady is on the call named Neelima from New Delhi.[protected]. They said I got a prize to win Maruti Suzuki car..is there any contest running in the ShopClues. And also they said, Before getting the prize I have to pay 10, 000/- rs for charges.And I want to know about that contests running in the ShopClues.
                                  ShopClues.com customer support has been notified about the posted complaint.
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                                    P
                                    Prabhash100
                                    from FARIDABAD, Haryana
                                    Dec 30, 2021
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                                    Address: House No 127, Shivshakti Colony Surya Vihar Part 3 sehatpur, Faridabad

                                    Dear sir,

                                    I was placed this prepaid order on dated 16 dec 2021 but due to some reason I was cancelled this order but till today refund not received. Now shopclues customer care executive saying that they not received the payment regarding this order but I have proof that I made payment for this order. Please guide me what should I do for getting refund my payment.
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                                      N
                                      Neeta gourav Mishra
                                      Dec 29, 2021
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                                      Address: holipura chirgaon jhansi, holipura, chirgaon
                                      Website: shopclue

                                      I have paid 57 rupee why u refund only 1 rupee . i reject the product to recieve because i have paid for this and courier ask for cash so this is not my fault than why u have refund only 1 rupee
                                      +1 photos
                                      ShopClues.com customer support has been notified about the posted complaint.
                                      Dec 29, 2021
                                      Updated by Neeta gourav Mishra
                                      i have paid 57 rupee why u refund only 1 rupee . i reject the product to recieve because i have paid for this and courier ask for cash so this is not my fault than why u have refund only 1 rupee

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                                        Siddim
                                        from Thiruvananthapuram, Kerala
                                        Dec 28, 2021
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                                        Address: Thiruvananthapuram, Kerala

                                        Today, i got a msg from shopclues
                                        Cnt of the msg is as below

                                        Congratulations to you, Mahindra XUV500 is being Car by Shopclues company whose marketing is 12, 80000. To receive this, you have to pay 1% 12800. TDS charge and to be received in today's date. Validity for today.

                                        Then they call me and says me to send my personal details like photo Adhar id, pancard details etc.
                                        Is this a true or fake msg, I don't give any of my personal details

                                        Shopclues pls beware of these frauds
                                        And they also said, they got my number and name from shopclues registration...
                                        ShopClues.com customer support has been notified about the posted complaint.
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