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ShopClues.com Complaints & Reviews

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ShopClues.com reviews & complaints page 61

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C
captain MAK
Dec 11, 2018
Resolved
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Resolved

Address: 638051
Website: shopclues

I got a letter.in that is was written like that i had won scratch card coupon and one lakh prize money on ocassion of celebrating shopclues anniversary in which they selceted me in random lucky draw contest.
They were knowing my phone number
But no messeges came to my phone number
I checked in my shopeclues app also i didnt get any notification regarding to this
So i want to confirm this and they are asking for bank account details
Is this really from shopclues or fake
What should i do now
+1 photos
Jan 11, 2019
Complaint marked as Resolved 
ShopClues.com customer support has been notified about the posted complaint.
Verified Support
Dec 11, 2018
ShopClues.com Customer Care's response
Dear Customer,

Greetings from ShopClues.com

Our sincere apologies for the trouble you were put through.

Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.

Your patience in this unfortunate matter will be highly appreciated.

Best Regards,
Team ShopClues
I will order i kallk24 mobiles order of 4 qty now im getting 2 mobiles other 2 mobiles who will given this is very bad delivery company ...please given 2 mobiles or amount refund .my account number [protected]
I and my brother order three Kamasautra men deo from shopclues... Order id[protected].. When i received it from bluedart courier service, I broke the seal of packaging and saw that a totally broken empty wild stone deo. Bottle inside it...and my brother received a mosquito spray... It is so embarrassing

about one lakh prize money - Comment #3305712 - Image #0
As I have attached a picture of that SMS that I have won a prize of maruti Suzuki of price 750000. They are now asking me my account no. And asking me to pay 6000 rupees for registration and if don't pay I will not get the winning prize.
So my question is that is your company fraud or u people are fraud. I'm really upsad with this company costumer privacy. This is person who calls me.
I don't know weather it is real or fraud.

about one lakh prize money - Comment #3435802 - Image #0
I got a letter in that letter written like dear customer you got an prize money offer on the occasion of 10 th birthday of shop clues you're selected one of the lucky customer that the company has selected. They gave one scratch cover in that they provided 100000 prize money

about one lakh prize money - Comment #3586464 - Image #0
Vasu Gowd's reply, Dec 9, 2019
This my number plz call 7288934826
Because Same situation
Yesterday, I got a letter from shopclues and the letter claim I won 1 lakh Rupees and a moment I am so happy but thanks for consumer complaints to save my money. thay ask my account details so I got confused about that is another fake letter I received .

Dear shopclues team please take action against this kind of people.

about one lakh prize money - Comment #3616026 - Image #0
I too got the 2 price winning of swift desire car from shop clues

about one lakh prize money - Comment #3755010 - Image #0
How come shop clues reveals our address and phone numbers... i doubt if any one from shop clues revealed the customer data or joined the fraud team as i have received such letter second time
I got a letter.in that is was written like that i had won scratch card coupon and one lakh prize money on ocassion of celebrating shopclues anniversary in which they selceted me in random lucky draw contest.
They were knowing my phone number
But no messeges came to my phone number
I checked in my shopeclues app also i didnt get any notification regarding to this
So i want to confirm this and they are asking for bank account details
Is this really from shopclues or fake
What should i do now
This id fraud letter
This is fraud letter

about one lakh prize money - Comment #3884435 - Image #0
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    CNuser
    from Banarhat, West Bengal
    Dec 10, 2018
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    This is with regards to my seller account held with shopclues with mid 659866.

    First part is i am going through a huge loss in my business when talked about shopclues as i can see many products getting rma approved without any reason.

    In the same place i am selling on snapdeal flipkart and other websites too but not getting a single penny loss there, may be there policy in rma is different but they actually check the product and sellers are charged according to that only, where as in case of shoplcues rma charged is blindly done lets talk about the products where i can see that rma was approved but there is no issue in my product and also none of any mistake
    Order ids are

    [redacted]
    [redacted]
    [redacted]
    ShopClues.com customer support has been notified about the posted complaint.
    Verified Support
    Dec 11, 2018
    ShopClues.com Customer Care's response
    Dear Customer,

    Greetings from ShopClues.com

    Our sincere apologies for the inconvenience caused to you.

    We have shared the information with our Support Team and they shall be connecting with you within next 24 hours for further proceedings.

    Requesting your patience here.

    Best Regards,
    Team ShopClues
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      K
      komaltumane
      from Wani, Maharashtra
      Dec 10, 2018
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      Address: Nagpur, Maharashtra, 440013
      Website: shopclues.com

      Hi team,
      Today I received a latter with my father name from shopclues.com price department with scratch and win card, under the card when I scratch there is 10 lack prize and sms code.
      There is a helpline number also, when I called them they said send a sms with Account Number with IFSC code and Name of Account holder.
      I am not sure is this fraud or what.
      Please suggest me
      ShopClues.com customer support has been notified about the posted complaint.
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        S
        suresh kumara
        from Lalgudi, Tamil Nadu
        Dec 9, 2018
        Resolved
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        Resolved

        lucky draw contest related to 9th anniversary celebration

        Address: 560100

        Hi team recently recieved some online lucky draw contact and recivied 1 lakh winning prize value in that letter with coupon. Is that fraud or company related thing.

        Because look like in additional note asked to pay advance tax amount from our end. Kindly check and confirm.

        Is there any lucky draw contest planned from company side for 9th anniversary celebration. This will help me to lot to further move if it's...
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        K
        Krishna changeri changeri
        from Varanasi, Uttar Pradesh
        Dec 8, 2018
        Resolved
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        Resolved

        Address: 12345
        Website: Complain

        Sir mera 12800rs naresh mehta ne leon liye hai sir lucky draw ke named par sir oskar account no hai
        Naresh mehta a/c[protected]
        Sbin0006867 state bank of india
        Please kuch kariye sir mera balance vapas kara dijiye sir
        Mujhase bahut badi galti ho gayi hai sir please sir mera balance vapas karva dijiye
        Sir uska mobile no hai [protected]
        Sir uske bad ask aur call aya air yo apne ko state bank ka manager bata raha tha uska mobile no hai [protected] air ye sir rs19200 maga uska accounts no hai [protected]manish kumar sbin 0005331
        Jan 11, 2019
        Complaint marked as Resolved 
        ShopClues.com customer support has been notified about the posted complaint.
        Verified Support
        Dec 10, 2018
        ShopClues.com Customer Care's response
        Dear Krishna,

        Greetings from ShopClues.com

        Our sincere apologies for the trouble you were put through.

        Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.

        Your patience in this unfortunate matter will be highly appreciated.

        Best Regards,
        Team ShopClues.
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          H
          Hepsibha vaddi
          from Thiruvananthapuram, Kerala
          Dec 8, 2018
          Resolved
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          Address: East Godavari, Andhra Pradesh, 533124
          Website: Www.shopclues.com

          Sir, last month i got a courier that winning of 1 lakh rupee with scratch card after i scratch it mentioned u won 10 lakhs rupee with customer care number also. After that i call them they asked me to pay service charge of 11500 to there account after 5 min ur amount will be credited to ur account next i pay the money after 5 minutes i got a message u have to pay 22500 for service tax i payed again i got u have to pay 42500 for income tax charges. I payed then again i got message to wants to pay 38500 for rbi charges i had payed again i got message u have to pay 22500 for account transfer i payed and again they ask finally 32500 for government tax. Like this they taken from me up to 2 lakhs. Now they asking again for 42500. Now i seen in online they all are faurd but i got all their phone numbers and phone discussions and there account numbers name with ifsc code and receipts what i paid to them. Still they are calling me to pay the money. Sir, please take any action on them and save people like me and if possible please return back my money to me because we are middle class family that amount also borrowed from friends and relatives please do need full to me. I have full proofs with me. Thanks & regards
          Jan 10, 2019
          Complaint marked as Resolved 
          ShopClues.com customer support has been notified about the posted complaint.
          Verified Support
          Dec 10, 2018
          ShopClues.com Customer Care's response
          Dear Hepsibha,

          Greetings from ShopClues.com

          Our sincere apologies for the trouble you were put through.

          Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.

          Your patience in this unfortunate matter will be highly appreciated.

          Best Regards,
          Team ShopClues.
          Sir mere mobile pe sms aaya tha ki aapko shopclues ka winner chuna gya hai aapko tata safari ke liye 7500 dene hoge Maine diya uske baad mein bola ki mera paisa wapas de do to bola ki refund ke liye 2100 dena hoga jiske baad 9600 refund ho jayega lekin abhi tak refund nhi hua hai
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            R
            Raghvinder Yadav
            from Bhopal, Madhya Pradesh
            Dec 8, 2018
            Resolved
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            Resolved

            Address: New Delhi, Delhi, 475005
            Website: shopclues.com

            I had shopped for american tourister backpack as stated in the description of that item. But it was not american tourister it was an cheap quality bag which is sold by the namey if american tourister. I had try to return it but no they are not doing so. You can find that by clicking this link that what they are saying and what they had delivered. American tourister zest sch bag 24 l backpack (Blue) for ₹450
            http://www.shopclues.com/american-tourister-zest-sch-bag-24-l-backpack-blue[prot...
            Jan 14, 2019
            Complaint marked as Resolved 
            ShopClues.com customer support has been notified about the posted complaint.
            Dec 08, 2018
            Updated by Raghvinder Yadav
            And the order ID is[protected]
            Verified Support
            Dec 10, 2018
            ShopClues.com Customer Care's response
            Dear Raghvinder,

            Greetings from ShopClues.com

            We would like to begin by apologizing for the inconvenience this may have caused to you.

            We are unable to view your Order Id, thus, request you to share your order details to enable us to check and resolve this at the earliest.

            Best Regards,
            Team ShopClues.
            Apr 06, 2019
            Updated by Raghvinder Yadav
            [protected] is order id which is already updated
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              M
              mihir kumar ghosal
              from Kolkata, West Bengal
              Dec 7, 2018
              Resolved
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              Resolved

              Address: 711104
              Website: NA

              The above stone as shown sent by you is not the same quality which i receive today.
              Kindly arrange to replace the stone as early as possible.
              Immediate action is required.
              I have purchased a yellowstone i. E. Pukhraj through shop clues and the same is delivered today. After having opened the sealed paket that the quality shown earlier, the sent item is not that quality. So, i request the authority of shopclues to replace the item as stated
              Pl. Do the needful. Thanks.
              Jan 14, 2019
              Complaint marked as Resolved 
              ShopClues.com customer support has been notified about the posted complaint.
              Verified Support
              Dec 08, 2018
              ShopClues.com Customer Care's response
              Dear Mihir,

              Greetings from ShopClues.com

              We would like to begin by apologizing for the inconvenience this may have caused to you.

              Please share your order details to enable us to check and resolve this at the earliest.

              Best Regards,
              Team ShopClues.
              Sir mene ak home thetar mangwaya tha to wo tuta hua mila h me ab usko uapas karna chahta hu to nhi ho raha h please meri halp kar dijiye

              yellowstone sent by you received today. - Comment #3293952 - Image #0
              yellowstone sent by you received today. - Comment #3293952 - Image #1
              yellowstone sent by you received today. - Comment #3293952 - Image #2
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                S
                Sharath Khaprae
                from Bengaluru, Karnataka
                Dec 7, 2018
                Resolved
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                Resolved

                scratch card, prize money

                I recieved a letter from shopclues, telling that you have won 1 lakh with a scratch card, scratch card was containing 10lakhs in it, they had a code in that too send for some # helpline number, after i send that called me and they told we will transfer your money but you need to pay 6000 before we send as service tax, service tax should automatically detect from the prize money if it was true, shopclues is cheating customers it is a big fraud...
                +2 photos
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                S
                Shopclues Prize Department
                from Munger, Bihar
                Dec 5, 2018
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                Address: Mumbai City, Maharashtra, 400026

                Dear Customer Agar Apko Shopclues Se Koi Call Ya SMS Recieve Ho Aur Prize Ke Bare Main Bataye Aur Fees Bharne Keliye Bole To Fees Bharne Se Pehle Shopclues Prize Department Whatsapp [protected] or Call [protected] Yeh Hamara Prize Department Number Hai Apko Service Centre Main Call Karne Ki Zaroorat Nahi Hai Kiunke Wo Sirf Apko Sale And Purchase Ke About Hi Bata Saktain Hian.Prize Ke Bare Mian Sirf Prize Department Whatsapp On [protected] or Call [protected] Se Hi Information Milegi.
                ShopClues.com customer support has been notified about the posted complaint.
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                  M
                  madhu sudan chakraborty
                  from Patuli, West Bengal
                  Dec 4, 2018
                  Resolved
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                  Address: 721101

                  I got a Certificate of achievement of online shopping lucky draw from shop clues shop clues and scratch card through by post and claimed that I am one of the winners of the draw.It came through indian postal system and given a number for address verifications.The no is [protected].I want to know is there any such lucky draw or it totally fake? Please inform me as soon as possible.Madhusudan Chakraborty
                  Jan 5, 2019
                  Complaint marked as Resolved 
                  ShopClues.com customer support has been notified about the posted complaint.
                  Verified Support
                  Dec 05, 2018
                  ShopClues.com Customer Care's response
                  Dear Madhu,

                  Greetings from ShopClues.com

                  Our sincere apologies for the trouble you were put through.

                  Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.

                  Your patience in this unfortunate matter will be highly appreciated.

                  Best Regards,
                  Team ShopClues.
                  Same here.
                  www.shopcluesprize.in and [protected] this website shopclues related or fake...we call me ..he says you won 11lakhs ..luck draw shopclues. This real foard
                  i have received a message by winning of a nexon car or getting 6 Lack ..after calling ShopClues they demanded for 4500 to transact to their managers a/c & received details of a/c...is it true or fake

                  shopclues online shopping lucky draw real or fake? - Comment #3431902 - Image #0
                  got a Certificate of achievement of online shopping lucky draw from shop clues shop clues and scratch card through by post and claimed that I am one of the winners of the draw.It came through indian postal system and given a number for address verifications.The no is [protected].I want to know is there any such lucky draw or it totally fake? If it fake then how cones they know my address that i share with your site to order an article. Please inform me as soon as possible. Dhanyadileep
                  I am continuously getting calls and they are relling my full order details that I had placed along with my address to confirm that they are calling from shop clues. Asking to pay 6k as registration fee to get 15Lac worth car.
                  Below is the sms that i have received

                  SMS text:
                  [protected][protected][protected]
                  dear customer, congratulation, you have product order from SHOPCLUES (PVT.LTD) COMPANY, your name to open lucky contest MAHINDRA XUV500 CAR cost RS. 14, 80, 000.00 you have received For more information contact me. Mobile help line no. -[protected] ? [protected] http://shopcluse.luckydraw.net.in/
                  I received a call and messages from [protected]. [protected]
                  They send fake certificates images. Please stop like this fraudulent online cheater. I got too many calls from 3 number. Please avoid this type of calls. Cheaters are very cleverly move and escape. இந்த மாதிரி ஏமாற்றும் கும்பலிடம் சிக்காமல் இருக்க பலருக்கு இதை பற்றி தெரிய வேண்டும். ரொம்ப பொறுமையா பேசி ஏமாற்ற முயற்சி செய்கிறார்கள். பெயர் நம்பர் முகவரி எல்லாமே எப்படி திருடி எடுத்து நமக்கு கால் பன்றாங்கனு தெரியல. ரொம்ப உஷார இருக்கனும்
                  today i got a Certificate of achievement of online shopping lucky draw from shop clues shop clues and scratch card through by post and claimed that I am one of the winners of the draw.that real or fake??? please conform me
                  I got a certificate of achievment of online shopping lucky drow from shopclues and a sctrach card as well, the helpline number was[protected]. i called this number the guy told me to pay 2700/ i trust shopclues as i buy items from that app . i sent the amount to the cbi bank account name shopclues pvt ltd the account number was [protected]. he was asing me to pay 9000/ as gst .when i refused to pay he told he will not send my 2700/ amount .please help me to get back the money please
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                    D
                    dcg
                    from Gevrai, Maharashtra
                    Dec 4, 2018
                    Resolved
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                    Resolved

                    Address: Solapur, Maharashtra, 413001

                    I have already made a complaint regarding prize money.
                    Now i want to ask you shall i inform you all the fraud persons contacted me & their mob. Nos.
                    Also i can send you details of payments by rtgs/ neft & letter on shop clues letter head... //dcg.// 3/12/2018. .. jai hind.consumer complaints logo
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                    OtherShopClues.com prize winning money
                    Shopclues.com — prize winning money

                    1 Review
                    Dc dcg on Dec 2, 2018
                    Mark as Resolved

                    I got letter on official shop clues letter pad 0n 30/10/18, with 1lack certificte of acheivement & scrach card announcing winning 10 lacks.
                    I contacted helpline no.[protected] as informed in letter.
                    I paid following amount for they have demanded
                    1) 1% bank money
                    2) 3% gst
                    3) 4% / 5% income tax
                    4) 50000/- rbi refundable
                    5) 20000/- on amount to sbi bank person to transfer amt.
                    6) 30800/- deposit amount for amount to transfer more than 10 lacks in my saving account.
                    7) 21000/- + 7000/- + 3000/- to split 11 lakh amt to my 2 bank aconts. The money was automatically debited from my account.

                    In all total @ rs. 190000/- (One lakh ninety thousand)
                    Still today money is not credited in my account.
                    I put faith in shop clues letter + sbi complaint contacts + sbi helpline nos.
                    I got all the contact nos. From website.
                    Now i am in deep trouble as i have borrowed money from some people.
                    I request shop clues officials to take immediate action & credit the prize money.


                    Complaint Status
                    [Dec 02, 2018]
                    ShopClues.com customer support has been notified about the posted complaint.
                    Verified Support
                    ShopClues.com Customer Care's response, Dec 03, 2018

                    Dear Customer,

                    Greetings from ShopClues.com

                    Our sincere apologies for the trouble you were put through.

                    Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.

                    Your patience in this unfortunate matter will be highly appreciated.

                    Best Regards,
                    Team ShopClues.

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                    Jan 8, 2019
                    Complaint marked as Resolved 
                    ShopClues.com customer support has been notified about the posted complaint.
                    Verified Support
                    Dec 05, 2018
                    ShopClues.com Customer Care's response
                    Dear Customer,

                    Greetings from ShopClues.com

                    We'd like to thank you for your gesture and would like to impart here that our Legal Team is already investigating. They have all the information required to ensure this ends asap. Meanwhile, suggest you check with the local authorities of your area.

                    Your patience in this unfortunate matter will be highly appreciated.

                    Best Regards,
                    Team ShopClues.
                    Dec 09, 2018
                    Updated by dcg
                    Shopclues Official
                    Gudgaon
                    Subject : Fraud Money collection against winning prize.
                    Respected Sir,

                    As I got a letter on shop clues letter head, I put faith in prize winning news.
                    I have transferred all the amount by rtgs, Can shop Clues officials catch the culprit & can I get my money back?? i am in most difficult condition.

                    As I got a letter on shop clues letter head, I put faith in prize winning news, announcing myself prize winner of 1 lakh {coupon} also 10 lakh prize winning on scratch card.

                    Helpline No. [protected] was mentioned On the Coupon and also in the letter. I contacted the Helpline Person, Mr. Rahul Sharma Mob. No. [protected]. He told me to contact Mr. Bhupendra Sigh on Mob. No. [protected]. Mr. Bhupendrasing told me to send 1% money as a bank charges = Rs. 11, 000/- .
                    After sending this money by RTGS, he told me to pay 3% GST Charges= Rs.33, 000/- thousand. I transfered that GST money by RTGS.
                    After confirming, the money reached Mr. Bhupendrasing, he again told me to send 5% income tax. Now I am much Confused to put faith on him or not. He should have told me in advance that for to get prize money I have to pay so & so amount.
                    So I searched on website regarding the authorized Shop clues person of prize Department. I found the Mob. No [protected] of Nitin Kumar.
                    I cotacted Mr. Nitinkumar, he told me to pay 4% Income tax charges instead of 5%. After transferring the money Rs.44, 000/-, he told me to contact his boss Mr. Haiderbhai Kajariya Mob. No. [protected]. He also told me that Mr. Bhupendrasing & others are agents of shop Clue co.
                    The boss Mr. Haiderbhai Kajariya told me to pay Rs.50, 000/- RBI charges. He convinced me that this is refundale & I transferred the money by RTGS.
                    Again A SBI bank Person Nulla called me for ON amount Rs. 20, 000/- on money. I transfered it too & then the boss Mr. Haiderbhai Kajariya told me that money is more than 10 Lakh & cannot credited in saving account is my Problem & he told me to deposit Rs. 38000/-.
                    I am now confused & searched for the complaints nos. of SBI bank main Branch. I got a no. Mob.[protected] & I Lodged Complaint.
                    After some interval I got a call from Mr. Prabhas SBI Helpline Mob.no. [protected] (from website) They were knowing all about my prize money. The person Mr. Prabhas told me that he will split 11 lakh money, to 2 my bank accounts & told me to deposit Rs.21, 000/- in my account. Previously there was Rs. 7, 000/- & Rs. 3, 000/- in my 2 accounts..
                    All these money was automatically debited on my account. I asked Mr. Prabhas for automatically debited amt. He told me that amt. will automatically be updated & it will be added in prize money.
                    I have fulfilled all the formalities & till today nothing is credited in my account. So I go back to Mr. Rahul Sharma & Bhupendrasigh & asked about prize money.
                    They told me that I have not paid Income tax 5% & was paid to some Froad person. Now Mr. Rahul Sharma & Mr. Bhupendrasigh are still insisting me to pay Income tax 5% & Rs. 11 Lakh will be credited in my bank account. now I never can put faith in prize money, net website or officials thereon.
                    I feel sorry that I have given SBI Helpline people Mr. Prabhas, all my details of Credit Card, Debit Card & saving account & 21000/-, 7000/-, 3000/- all these amt. was automatically debited to my account.
                    Shopclues Official
                    Gudgaon
                    Subject : Fraud Money collection against winning prize.
                    Respected Sir,
                    As I got a letter on shop clues letter head, I put faith in prize winning news, announcing myself prize winner of 1 lakh {coupon} also 10 lakh prize winning on scratch card.

                    Helpline No. [protected] was mentioned On the Coupon and also in the letter. I contacted the Helpline Person, Mr. Rahul Sharma Mob. No. [protected]. He told me to contact Mr. Bhupendra Sigh on Mob. No. [protected]. Mr. Bhupendrasing told me to send 1% money as a bank charges = Rs. 11, 000/- .
                    After sending this money by RTGS, he told me to pay 3% GST Charges= Rs.33, 000/- thousand. I transfered that GST money by RTGS.
                    After confirming, the money reached Mr. Bhupendrasing, he again told me to send 5% income tax. Now I am much Confused to put faith on him or not. He should have told me in advance that for to get prize money I have to pay so & so amount.
                    So I searched on website regarding the authorized Shop clues person of prize Department. I found the Mob. No [protected] of Nitin Kumar.
                    I cotacted Mr. Nitinkumar, he told me to pay 4% Income tax charges instead of 5%. After transferring the money Rs.44, 000/-, he told me to contact his boss Mr. Haiderbhai Kajariya Mob. No. [protected]. He also told me that Mr. Bhupendrasing & others are agents of shop Clue co.
                    The boss Mr. Haiderbhai Kajariya told me to pay Rs.50, 000/- RBI charges. He convinced me that this is refundale & I transferred the money by RTGS.
                    Again A SBI bank Person Nulla called me for ON amount Rs. 20, 000/- on money. I transfered it too & then the boss Mr. Haiderbhai Kajariya told me that money is more than 10 Lakh & cannot credited in saving account is my Problem & he told me to deposit Rs. 38000/-.
                    I am now confused & searched for the complaints nos. of SBI bank main Branch. I got a no. Mob.[protected] & I Lodged Complaint.
                    After some interval I got a call from Mr. Prabhas SBI Helpline Mob.no. [protected] (from website) They were knowing all about my prize money. The person Mr. Prabhas told me that he will split 11 lakh money, to 2 my bank accounts & told me to deposit Rs.21, 000/- in my account. Previously there was Rs. 7, 000/- & Rs. 3, 000/- in my 2 accounts..
                    All these money was automatically debited on my account. I asked Mr. Prabhas for automatically debited amt. He told me that amt. will automatically be updated & it will be added in prize money.
                    I have fulfilled all the formalities & till today nothing is credited in my account. So I go back to Mr. Rahul Sharma & Bhupendrasigh & asked about prize money.
                    They told me that I have not paid Income tax 5% & was paid to some Froad person. Now Mr. Rahul Sharma & Mr. Bhupendrasigh are still insisting me to pay Income tax 5% & Rs. 11 Lakh will be credited in my bank account. now I never can put faith in prize money, net website or officials thereon.
                    I feel sorry that I have given SBI Helpline people Mr. Prabhas, all my details of Credit Card, Debit Card & saving account & 21000/-, 7000/-, 3000/- all these amt. was automatically debited to my account. /// gandhi
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                      NarendraLakhotiya Narendra
                      from Jodhpur, Rajasthan
                      Dec 3, 2018
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                      Address: Bundi, Rajasthan, 053860
                      Website: Helpdesk.supportshopclues.com

                      My order number. Is[protected] is return not acceptable. Its fraud site . My refund is pending. My QR code is 053860. Your customer care no. Not response . You do not share other customer care number . My product is appears very bad quality and used old material . It's not usable item. Colour n size defect this product . When see product is very best onl9 but when come product home is very old .
                      +5 photos
                      ShopClues.com customer support has been notified about the posted complaint.
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                        D
                        dcg
                        from Gevrai, Maharashtra
                        Dec 2, 2018
                        Resolved
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                        Address: 413001
                        Website: euro

                        I got letter on official shop clues letter pad 0n 30/10/18, with 1lack certificte of acheivement & scrach card announcing winning 10 lacks.
                        I contacted helpline no.[protected] as informed in letter.
                        I paid following amount for they have demanded
                        1) 1% bank money
                        2) 3% gst
                        3) 4% / 5% income tax
                        4) 50000/- rbi refundable
                        5) 20000/- on amount to sbi bank person to transfer amt.
                        6) 30800/- deposit amount for amount to transfer more than 10 lacks in my saving account.
                        7) 21000/- + 7000/- + 3000/- to split 11 lakh amt to my 2 bank aconts. The money was automatically debited from my account.

                        In all total @ rs. 190000/- (One lakh ninety thousand)
                        Still today money is not credited in my account.
                        I put faith in shop clues letter + sbi complaint contacts + sbi helpline nos.
                        I got all the contact nos. From website.
                        Now i am in deep trouble as i have borrowed money from some people.
                        I request shop clues officials to take immediate action & credit the prize money.
                        Jan 20, 2019
                        Complaint marked as Resolved 
                        ShopClues.com customer support has been notified about the posted complaint.
                        Verified Support
                        Dec 03, 2018
                        ShopClues.com Customer Care's response
                        Dear Customer,

                        Greetings from ShopClues.com

                        Our sincere apologies for the trouble you were put through.

                        Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.

                        Your patience in this unfortunate matter will be highly appreciated.

                        Best Regards,
                        Team ShopClues.
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                          I
                          iqbalmer
                          from Delhi, Delhi
                          Dec 1, 2018
                          Resolved
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                          Resolved

                          Address: 362150
                          Website: www.shopclues.com

                          Dear concern

                          i have problem with your Currier service provider thats why i go to city and i collect my currier item frome at your office but he not deliver at my perticuler addres which i mantion at perches time so i hope u will get reward to me as soon .

                          @item Not delivery at my mention address.

                          My contact number[protected]
                          +1 photos
                          Jan 4, 2019
                          Complaint marked as Resolved 
                          ShopClues.com customer support has been notified about the posted complaint.
                          Verified Support
                          Dec 03, 2018
                          ShopClues.com Customer Care's response
                          Dear Iqbal,

                          Greetings from ShopClues.com

                          Our sincere apologies for the delay that happened in resolving your concern.

                          We have shared the information with our Support Team and they shall be connecting with you within next 24 hours for further proceedings.

                          Requesting your patience here.

                          Best Regards,
                          Team ShopClues.
                          This product is wrong return the product emidetlly
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                            R
                            Raja Negi09
                            from Shikohabad, Uttar Pradesh
                            Nov 29, 2018
                            Resolved
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                            Resolved

                            Address: Dehradun, Uttarakhand, 248140

                            Order no.[protected]
                            Refund id : 14966649
                            Refund amount: rs 658
                            Refund initate date : fri 16th nov 2018
                            Expected refund date : mon 26 nov 2018
                            Transaction no.[protected]
                            Refund mode :payment gateway
                            I have not yet received my payment in bank account even when product is refunded. I had made prepaid payment for the product & when i found it not up to the mark i applied it for refund but not yet received my money back even when product is refunded
                            +1 photos
                            Jan 1, 2019
                            Complaint marked as Resolved 
                            ShopClues.com customer support has been notified about the posted complaint.
                            Verified Support
                            Dec 01, 2018
                            ShopClues.com Customer Care's response
                            Dear Raja,

                            Greetings from ShopClues.com

                            Our sincere apologies for the delay that happened in resolving your concern.

                            We have shared the information with our Support Team and they shall be connecting with you within next 24 hours for further proceedings.

                            Requesting your patience here.

                            Best Regards,
                            Team ShopClues
                            I have order otg fan and otg led light with otg adapter however otg adapter is missing and otg fan is not working very bad experience with you guys

                            fraud with me my money is not refunded - Comment #3288857 - Image #0
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                              N
                              Nishad Subair
                              from Idukki, Kerala
                              Nov 27, 2018
                              Resolved
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                              Resolved

                              I got a lucky draw winner check and a scratch card. It says i was won 11lakh rupees for lucky draw but they cheated me bcz they said when i sent my account details to them then they put money to my account so i sent my account details after that they called me and asked me to pay bank service charge 11thousand to the bank manager account and they gave a account number. After that only i realize this is a cheating. But now im worried about my account bcz they got my account details. I want to file a case against it. And also shopclues bcz this type of cheating continuesly taking place now a days and they didn't take any action till now.
                              +4 photos
                              Dec 29, 2018
                              Complaint marked as Resolved 
                              ShopClues.com customer support has been notified about the posted complaint.
                              Verified Support
                              Nov 28, 2018
                              ShopClues.com Customer Care's response
                              Dear Nishad,

                              Greetings from ShopClues.com

                              Our sincere apologies for the trouble you were put through.

                              Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.

                              Your patience in this unfortunate matter will be highly appreciated.

                              Best Regards,
                              Team ShopClues
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                                S
                                Sumitra Majumder
                                from Kolkata, West Bengal
                                Nov 26, 2018
                                Resolved
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                                Resolved

                                Website: www.shopclues.com

                                I have ordered a product from this website but due to certain reasons I have cancelled it. Several days have past but they are not sending the refund in my bank account.Details of the refund are given below.

                                Refund ID:14924055
                                Refund amount:Rs.799/-
                                Refund lodged:9/11/18
                                Refund status(as per company): Refund Processed
                                Refund mode: Payment Gateway
                                Transaction No:[protected]
                                Several mails have been sent to the company for past few days but nothing happened.
                                Jan 2, 2019
                                Complaint marked as Resolved 
                                ShopClues.com customer support has been notified about the posted complaint.
                                Verified Support
                                Nov 28, 2018
                                ShopClues.com Customer Care's response
                                Dear Sumitra,

                                Greetings from ShopClues.com

                                We would like to begin by apologizing for the inconvenience this may have caused you.

                                Please share your order details to enable us to check and resolve this at the earliest.

                                Best Regards,
                                Team ShopClues
                                Please my delivery fast today is my date but why he is not come why

                                refund not issued even after product cancellation confirmation - Comment #3289845 - Image #0
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                                  A
                                  Anil Raj94
                                  from Vijayawada, Andhra Pradesh
                                  Nov 24, 2018
                                  Resolved
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                                  Resolved

                                  Address: 523201

                                  Good Afternoon Dear Sir/Madam, I Called by Anil kumar and i created shopclues account in 5th november and ordered an Refurbished Mobile in your site, by opening the product i totally shocked by seeing the product, there is no mobile in box and a 4/4S Charger in box, i ordered Apple iphone 5S Grey with order number[protected]. Could you please take action on this and make me refund or replacement, this not a good service i feel, so could you please follow up on this and clear this issue ... I raised a complaint against this issue in site and customer support number is not working how can i contact this company and how to solve my issue, finally i lost 8, 000 in this product .
                                  Will you take action on this nad solve my issue regarding this ... Dear Shopclues please be refund or place a product
                                  +1 photos
                                  Nov 29, 2018
                                  Complaint marked as Resolved 
                                  ShopClues.com customer support has been notified about the posted complaint.
                                  Nov 24, 2018
                                  Updated by Anil Raj94
                                  I am a costumer on shopclues.com

                                  An order id[protected] was was place in 5th Nov 2018. And it delivered on 13th Nov 2018 from shopclues.com after opening the package there is mobile ion the box and an old damaged 4/4s charger is there in box, . And any refund/A new product I received till now . I raised a complaint (Raised a ticket) also on shopclues Customer support on 13th Nov 2018 and Retrun id 6762628 and my ticket id is 7535417
                                  Now present status of this product is showing as “Information Required From Customer”. The courier company “Bluedartt “ was provided by shopclues only.

                                  Neither i have received the new product nor the payment. They are doing nothing to solve the issue.

                                  I have attached all the images of empty/ missing t of the product as a proof in that ticket also.

                                  I want to register a case against shopclues for irresponsibility and unnecessary delay to deliver the new product or payment (In case to fail the deliver nor refund). Either give me my Money back in correct position as refund or release the payment for this product as the product was I buy on rs 7999/-.
                                  Verified Support
                                  Nov 26, 2018
                                  ShopClues.com Customer Care's response
                                  Dear Anil,

                                  Greetings from ShopClues.com

                                  Our sincere apologies for the delay that happened in resolving your concern.

                                  We have shared the information with our Support Team and they shall be connecting with you within next 24 hours for further proceedings.

                                  Requesting your patience here.

                                  Best Regards,
                                  Team ShopClues
                                  Nov 26, 2018
                                  Updated by Anil Raj94
                                  As per received call i attached all related documents what i received, would you resolve my issue as quick as possible, place a product, otherwise refund my amount
                                  Thank You
                                  Nov 27, 2018
                                  Updated by Anil Raj94
                                  Dear Sir/Madam, could you plz resolve my issue as much as possible, waiting for your reply
                                  Verified Support
                                  Nov 28, 2018
                                  ShopClues.com Customer Care's response
                                  Dear Anil,

                                  Greetings from ShopClues.com

                                  Our sincere apologies for the delay that happened in resolving your concern.

                                  All the information has been shared with our Support Team and they shall be connecting with you within next 24 hours for further proceedings.

                                  Requesting your patience here.

                                  Best Regards,
                                  Team ShopClues
                                  I have received the same prize money from shopclues kolkatta but they haven't send me any email .. I think it's fake
                                  ShopClues.com Customer Care's response, Nov 28, 2018
                                  Verified Support
                                  Dear Mr. Gill,

                                  Greetings from ShopClues.com

                                  Our sincere apologies for the trouble you were put through.

                                  We never request our customers for unsolicited financial information or advance payments in exchange for rewards.

                                  Kindly note that this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.

                                  Your patience in this unfortunate matter will be highly appreciated.

                                  Best Regards,
                                  Team ShopClues
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                                    A
                                    Archana Natekar
                                    from Mumbai, Maharashtra
                                    Nov 21, 2018
                                    Resolved
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                                    Resolved

                                    Address: Thane, Maharashtra, 421201
                                    Website: Shopclues.com

                                    Have order items of 1000rs, but have only received two items and one is wrong so am calling from last two months in the customer care number its not working and major thing is one mobile number is working where one fellow pick the call and telling us call after 7.00 pm because we are busy with luck draw session. Such type of foolish answers are giving these rascals.
                                    As per my understanding shop clues has been became fake now. Don't order anything from this online site. Have lost my 650rs which is not acceptable.
                                    Dec 26, 2018
                                    Complaint marked as Resolved 
                                    ShopClues.com customer support has been notified about the posted complaint.
                                    Verified Support
                                    Nov 24, 2018
                                    ShopClues.com Customer Care's response
                                    Dear Archana,

                                    Greetings from ShopClues.com

                                    Our sincere apologies for the trouble you were put through.

                                    Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.

                                    Further, please share your order details to enable us to check and resolve this at the earliest.

                                    Your patience in this unfortunate matter will be highly appreciated.

                                    Best Regards,
                                    Team ShopClues.
                                    Mera corier nhi mila hai mere ko orrr corier vale phone etend nhi karte hai ya to mera kal tak corier mujhe milna chahiye ya paymet meri return kardo shopclues vary bad compnykoi kisi ka no deta hai orr koi kisi ka orrr upr se coustomer care vale b thk se bat nhi karte hai
                                    ShopClues.com Customer Care's response, Nov 28, 2018
                                    Verified Support
                                    Dear Balveer,

                                    Greetings from ShopClues.com

                                    We would like to begin by apologizing for the inconvenience this may have caused you.

                                    Please share your order details to enable us to check and resolve this at the earliest.

                                    Best Regards,
                                    Team ShopClues
                                    Hello sir/madam
                                    I had ordered fastrack watch when I receive the product I m satisfied with the quality and not same than actual advertising.. I submitted return request within 48 Hr but no one contact me yet regarding this pls help

                                    worst and fake shopclues company - Comment #3285146 - Image #0
                                    ShopClues.com Customer Care's response, Dec 1, 2018
                                    Verified Support
                                    Dear Pawan,

                                    Greetings from ShopClues.com

                                    We would like to begin by apologizing for the inconvenience this may have caused you.

                                    Please share your order details to enable us to check and resolve this at the earliest.

                                    Best Regards,
                                    Team ShopClues
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