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ShopClues.com Complaints & Reviews

www.shopclues.com

1.3

Updated: Nov 28, 2025

Complaints 7003

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1673

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5330

So far, so good. ShopClues.com is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope ShopClues.com will keep up the work and continue to help more customers with their concerns even better 🤝

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ShopClues.com reviews & complaints page 7

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Address: holipura chirgaon jhansi, holipura, chirgaon

Website: shopclue

I have paid 57 rupee why u refund only 1 rupee . i reject the product to recieve because i have paid for this and courier ask for cash so this is not my fault than why u have refund only 1 rupee

ShopClues.com customer support has been notified about the posted complaint.

Dec 29, 2021

Updated by Neeta gourav Mishra i have paid 57 rupee why u refund only 1 rupee . i reject the product to recieve because i have paid for this and courier ask for cash so this is not my fault than why u have refund only 1 rupee

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Address: Thiruvananthapuram, Kerala

Today, i got a msg from shopclues
Cnt of the msg is as below

Congratulations to you, Mahindra XUV500 is being Car by Shopclues company whose marketing is 12, 80000. To receive this, you have to pay 1% 12800. TDS charge and to be received in today's date. Validity for today.

Then they call me and says me to send my personal details like photo Adhar id, pancard details etc.
Is this a true or fake msg, I don't give any of my personal details

Shopclues pls beware of these frauds
And they also said, they got my number and name from shopclues registration...

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Address: Haryana

I ordered 10 leggings got one and asked for return and one person came saying quantity is less i cannot take asked me to click on return again in app and it showing no return niw and I lost 3000. Solve this request

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On 24 December 2021 Shopclues manager (Mobile Number - [protected]) talked with me and told about the lucky draw and says that i won a mahindra kuv500

ADDRESS :-BASUDARA TOWER
JANKI PARA
JAWAHAR LAL NEHRU ROAD KOLKATA WEST BENGAL PIN CODE 700016

Congratulations to you, Mahindra XUV500 is being Car by Shopclues company whose marketing is 12, 80000. To receive this, you have to pay 1% 12800. TDS charge and to be received in today's date. Validity for today.

http://shopclsluckywineers.in/

He is asking for the below details also

Please send me the below documents:-
1)Bank passbook
2) Passport size photo
3)Pan card
4)Aadhar card

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Address: 80.5th cross munishwara nagar, Shampurr main road near ambedkar college hospital

We received a letter from shopclues winner of the luckiest draw of 8lakh worth of car asking for bank details is this fake or genuine.

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I had got the below message on 9th December 2021 .

"Dear customer congratulations! Your order number Win the first prize that is Mahindra XUV 500 ( RS {14, 80000) in lucky draw from our {SHOPCLUES} online shopping .Registration charge {6500}. WhatsApp no-{[protected]} applied for more enquiry our helpline { shopclueswinners.ml } ANUGRAHA ASSOCIATES."

After visiting and mobile No entered in the above site(ShopClues winners.ml)my complete personal details are shown.And also they asked ₹6500 for registration. After that I had contacted the Shop clue customer service for the above then I realised that the above site is fake website.

So kindly request don't do any online shopping with SHOPCLUES.COM . Because our data is not safe in the hands of SHOPCLUES.COM.They given our data's to third parties.Otherwise third party can easily steal our data from SHOPCLUES.COM

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Address: none

Shopclues lucky draw mahindra xuv 500
I am getting calls and messegess by some fake shopcluess pvt
and asking for money to transfer
solve it .
I am from army so I get that fake ###
but u must do something by company itself.

thankyou
jay hind .

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Address: Hommadevanahalli village,bg maine road, near bayalu basavanna temple, Gottigere post

I have mega draw season 2021 scratch to win one parce is commining to me now wat I want is real Or fake plz finde out

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Address: H.no 1175 Inside of Subash Ganj Nasirabad

I have purchased one earbuds . But they are totally useless . I have also registered complaint in shop clues but they denied me and don't even talk seriously they talk in layman language and abuse me .
Due to this product I have lost my one interview at Big tech company please sir/ma'am help me out against such company . I want my refund and compensation for this product as soon as possible.

Thanks in Advance.

ShopClues.com customer support has been notified about the posted complaint.

Verified Support

Dec 07, 2021

ShopClues.com Customer Care's response Dear Rajat,

Greetings from ShopClues.com

We would like to begin by apologizing for the inconvenience this may have caused you.

Please share your order details to enable us to check and resolve this at the earliest.

Best Regards,
Team ShopClues

Dec 07, 2021

Updated by Rajat29 I have ordered one earbud from your organization but it is not working fine, I am facing a lot of problems your executive doesn't do anything that's why I complain here.
I can share order details:
Order Id:[protected]
Invoice Number: S1048271JD127

Please have a look at it.

Best Regards
Rajat Jain

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R

Rajat29

from Nasirabad, Rajasthan

Dec 7, 2021

I have ordered one earbud from your organization but it is not working fine, I am facing a lot of problems your executive doesn't do anything that's why I complain here.
I can share order details:
Order Id:[protected]
Invoice Number: S1048271JD127

Please have a look at it.

Best Regards
Rajat Jain

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Address: Godrej royal woods Devanahalli Chikkaballapura district

My order is not delivered! Already paid for payment. Not respond. Please refund my amount. Please help me!!!

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giri gana

Nov 15, 2021

Fake ShopClues! I hate ShopClues!!

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Address: 440 MGR Nagar, Mathur, MATHUR POST

Sir please refund my money

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In a prepaid order shopclues not delivered water heater in Order ID:[protected] and only delivered two empty green color plastic and now not returning money.

Nov 13, 2021

Complaint marked as Resolved

company emailed and they called by phone.

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Praza amount credis.14, 80, 000

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Address: 817, Marriyamman koil Street, vanathampalaiyam , Villupuram

Dear customer congratulations! Your order number Win the first prize that is
MAHINDRA XUV5OO ( RS 1696000) in lucky draw from our SHOPCLUES online shopping
.Registration charge 6500. WhatsApp no-[protected] applied for more enquiry our
helpline shopclulukywinnrs.in. ANUGRAHA ASSOCIATES Ah Krishnakumari.am pay the money 6500 plz refund and rectify my problem.plz help me .am attached the fraud photo

Jan 6, 2022

Complaint marked as Resolved

ShopClues.com customer support has been notified about the posted complaint.

Verified Support

Dec 03, 2021

ShopClues.com Customer Care's response Dear Vizhiraj,

Greetings from ShopClues.com

Our sincere apologies for the trouble you were put through.

Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.

Your patience in this unfortunate matter will be highly appreciated.

Best Regards,
Team ShopClues

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B

basvrajanikivi anikivi

Dec 24, 2021

Prize cord amount rs.14, 80, 000 amount transfer to

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Out of (2), ( I ) set is not working. I think the adapter is not working. So if you send me the adapter, I will try or I shall return the complete item for
replacement or refund the money I have paid... Jose M L

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Address: GURGAON PIN 122001 HARYANA

Website: shopclues.com

Sir
too many time i complain but no action is taken by shopclues
airtel dth order airtel told me order is cancled but status
is delivered money is not refunded by shopclues.
Shopclues is cheating me

Jan 6, 2022

Complaint marked as Resolved

ShopClues.com customer support has been notified about the posted complaint.

Verified Support

Dec 03, 2021

ShopClues.com Customer Care's response Dear Shashi,

Greetings from ShopClues.com

Our sincere apologies for the delay that happened in resolving your concern.

We have shared the information with our Support Team and they shall be connecting with you within next 24-48 business hours for further proceedings.

Requesting your patience here.

Best Regards,
Team ShopClues

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Address: Shastri Nagar Amin Road Shastri Nagar, 727/6

Sir mujhe ye massage aya Dear customer congratulations! Your order number Win the first prize that isMAHINDRA XUV500RS 1485000 in lucky draw from our SHOPCLUESonline shopping .Registration charge7400 WhatsApp no- [protected] Website shopcleswinners.co.in DAMOR
Inho ne 60000rs apne ac no.Ac [protected] ifcsbin0012649 ShopClues Pvt Ltd maj se dalwake fraud kar lia. Person name is sunil kumar his no. is [protected] sir pls action as soon as and capture the frouds. Pls

Jan 3, 2022

Complaint marked as Resolved

ShopClues.com customer support has been notified about the posted complaint.

Verified Support

Dec 03, 2021

ShopClues.com Customer Care's response Dear Maninder,

Greetings from ShopClues.com

Our sincere apologies for the delay in our response and the trouble you were put through.

Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.

Your patience in this unfortunate matter will be highly appreciated.

Best Regards,
Team ShopClues

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Address: 727/6 shastri nagar kurukshetra haryana

Sir ajj mujhe [protected] jo ki mera no. Hai uspe call aayi and he says that you are win tata safari. He depositd in his sbin ac no. Of rs 50000. But after this he is not respond me. Sir main samjh gya ki main fraud ka shikaar ho gya hu. Pls help. Person name is sunil kumar. He send me some id photo and videos. Pls help me and refund my money. Email id is [protected]@gmail.com

Jan 6, 2022

Complaint marked as Resolved

ShopClues.com customer support has been notified about the posted complaint.

Verified Support

Dec 03, 2021

ShopClues.com Customer Care's response Dear Maninder,

Greetings from ShopClues.com

Our sincere apologies for the delay in our response and the trouble you were put through.

Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.

Your patience in this unfortunate matter will be highly appreciated.

Best Regards,
Team ShopClues

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M

Maninder Kang

from Thanesar, Haryana

Oct 31, 2021

Sir pls catch this fraud image attached below. Isne 59600 ka fraud kar liye mere saath. Sir aisa na ho ki log apki company ke naam se bhi ghabrane lagen. Aggar customers ke saath aise hi fraud hote rhe.

Maninder Kang's [Complaint's author] reply, Oct 31, 2021

Dear customer congratulations! Your order number Win the first prize that is tata safari RS 1260000 in lucky draw from our SHOPCLUESonline shopping .Registration charge7400 WhatsApp no- 8158034076 Website shopcleswinners.co.in DAMOR isne ye massage bheja tha and fraud acAc34921043672ifcsbin0012649 ShopClues Pvt LtdAddress: BARSOI BAZAR, SULTANPUR, OPP DURGA TALKIES, DISTT - KATIHAR-855102
State: BIHAR
District: KATIHAR (Click here for all the branches of "STATE BANK OF INDIA" in "KATIHAR" District)
Branch: BARSOI
Pls save my money this fraud and refund my money

ShopClues.com Customer Care's response, Dec 3, 2021

Verified Support

Dear Maninder,

Greetings from ShopClues.com

We apologize for the delay in our response.

We would like to inform you that we have already responded to your previous/earlier complaint in this regard. Hence, we would request you to check the same for better clarity.

Your patience in this unfortunate matter will be highly appreciated.

Best Regards,
Team ShopClues

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I today received a call from [protected] {Nine Seven Four Eight Four One Five Six Nine Seven} and sms from AD-BTBENT that you won Maruti Car on shopping with Shopclues. Their fake site also uses your logo .Go fu_ck them.

Jan 3, 2022

Complaint marked as Resolved

ShopClues.com customer support has been notified about the posted complaint.

Verified Support

Dec 03, 2021

ShopClues.com Customer Care's response Dear Customer,

Greetings from ShopClues.com

Our sincere apologies for the trouble you were put through.

Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.

Your patience in this unfortunate matter will be highly appreciated.

Best Regards,
Team ShopClues

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Refund money for some reason I don't

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