Claimed

ShopClues.com Complaints & Reviews

1.3
Updated: Jul 20, 2026
Complaints 7005
Resolved
1673
Unresolved
5332
Contacts

File a complaint to ShopClues.com

Having problems with ShopClues.com?

File a complaint and get it resolved by ShopClues.com customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

ShopClues.com reviews & complaints page 7

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Shubha Monnappa
Feb 23, 2022
Report
Copy

Address: shopclues pvt ltd,8th floor,sectar v rdb bulding,salt lake,kolkata 700091

Hai, i got a achivment certificate from shopclues as winner in online shopping lucky drow the amount was9200000./rs.the helpline number which was there in the certificate was [protected].i called the number the guy told me to pay 2700/rs .which i paid trusting the shopclues app. later agin he asked foe 9000/rs has GSTwhich i refused to pay .then when i told the guy i dont want the prize and send the amount of rs 2700/ back to my account the CCRguy refuse for that, so its a request please refund my amount to my bank account back .
ShopClues.com customer support has been notified about the posted complaint.
Feb 23, 2022
Updated by Shubha Monnappa
please the amount of rs 2700/which was sent to shopclues privite ltd account has to be refunded back to my account its a requst
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    Shubha Monnappa
    Feb 23, 2022
    Report
    Copy

    Address: shopclues pvt ltd,8th floor,sectar v rdb bulding,salt lake,kolkata 700091
    Website: shopclues.com

    Hai im shubha, i got a letter regarding the winner of online shopping mega drow contest ..there was a help line number [protected], i called and asked about that he said its from shopclues, i have won a prize and he told me to pay 2700/ rs to shop clues pvt ltd account, i trusted his words and sent the money of rs 2700/ later he told me to send 9000/rs when i refuse to send he said he will not even give back 2700/ rs also . please send me the money back .i just want the money which i have sent to shopclues account number[protected], it was cbi bankaccount. please help me with it, we havw a finacil problem.
    ShopClues.com customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      T
      talib smiler
      Feb 12, 2022
      Report
      Copy

      I have got a post today. It says that I have won 1.2lacs prize cash and I also have got a scratch card (upon scratching I won Swift desire worth of 12.5lacs🤣🤣).
      I found grammatical and spelling errors in the A4 letter. ShopClues name was used on inside and on the scratch card.
      I wonder how they got my address.
      ShopClues.com customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        G
        Guru Raju
        Feb 11, 2022
        Report
        Copy

        I have received this message today at 9:39 Am “Dear customer Your order number Win the first prize that is Mahindra xuv500 RS {1485000}.in lucky draw from our {shopclues}.online shopping .Registration charge {7400}.WhatsApp no- {[protected]}.Website {shopclusewins.co.in}.DAMOR PRATABAI” and now i have received a call mentioning that i have to share some documents for registration, later i might have to pay INR : 7400/- after the confirmation, i have asked the person to share an email to respond back but he said this has to be shared through WHATSAPP NUMBER “[protected]”.
        ShopClues.com customer support has been notified about the posted complaint.
        Helpful
        1 other people found this review helpful
        1 found this helpful
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          aum rajahmundry
          Feb 10, 2022
          Report
          Copy

          Address: Online

          Dear customer Your order number Win the first prize that is Mahindra xuv500 RS {1485000}.in lucky draw from our {shopclues}.online shopping .Registration charge {7400}.WhatsApp no- {[protected]}.Website {shopclusewins.co.in}.DAMOR PRATAPBHAI
          ShopClues.com customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            I
            ibhamla
            Feb 7, 2022
            Report
            Copy

            We are shopclues seller and shopclues is not giving paymnets since 3 months, every week they say payment will come nect week and misleading

            mid 1099913
            ShopClues.com customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              G
              gaurav049
              Feb 5, 2022
              Report
              Copy

              I purchase a book which is a hardcopy i saw in shopclues site in 31st jan and shopclues says it will delivered me in 7th feb and suddenly i got a whatsapp message that your product is delivered but i did not get that after so many frustration they said to me that they delivered me as an email while it was also not there. I beg them to return my money but they said it is non refundable, NOW I AM VERY FRUSTRATED WHAT TO DO HOW I COMMUNICATE TO THEM.WORST EXPERIENCE I HAVE EVER GOT IN MY ONLINE SHOPPING
              ShopClues.com customer support has been notified about the posted complaint.
              Feb 05, 2022
              Updated by gaurav049
              i only want to say either refund my money or exchange i am in very problem regarding this i put my saving to buy this book and this leads to waste my valuable time to do these things please help me as soon as possible
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                F
                Fareed Chowdhary
                Feb 4, 2022
                Report
                Copy

                Address: No return no refund only farud company

                Order I'd[protected] ShopClues no Return no refund only farud company plz help returning to refund
                ShopClues.com customer support has been notified about the posted complaint.
                Plz help connect me [protected]
                Priyanka Sharma h's reply, Mar 6, 2022
                Call me 9284506074
                Helpful
                Found this helpful?
                1 Comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  M
                  Mr. Rajesh Debnath
                  Feb 2, 2022
                  Report
                  Copy

                  Address: Gurgaon, Haryana, India
                  Website: m.shopclues.com

                  I had ordered a Phone from Shopclues which I had to pay 811 rupees.
                  Order I'd[protected]
                  Due to some issues from Courier Companies they unable to deliver.
                  It got returned to origin
                  Shopclues told me my amount will be refunded to my original payment mode
                  the expected date to be reflect is 29 Jan 2022.
                  But today is 2 Feb 2022. No refund has been received.
                  I had shared my last 3 month Bank Statement with Shopclues but no response
                  They said they refunded my money in payment mode.

                  Tell me what should I do
                  I have lost my money, feeling angry on Shopclues.

                  My suggestion to everyone please don't buy from Shopclues beyond 100 rupees.

                  Please help me to getting my refund.
                  ShopClues.com customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    Sriram Baral
                    Jan 31, 2022
                    Report
                    Copy

                    I had a flight on 30th jan 2022 which costed ₹7340 but i had to cancel it for my shopclues order and I again booked a flight on 31st night because 31st was the delivery date but when i checked my order status on 31st morning those frikn fraudsters delayed my delivery to 5 february

                    FRAUD COMPANY
                    ShopClues.com customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      N
                      Narendee
                      from Jaipur, Rajasthan
                      Jan 28, 2022
                      Report
                      Copy

                      Address: Vill,Post. Dudhli The.Bassi DIST.Jaipur

                      Sir mere pass shopclues se post office dwara ek letter mila hai usme 1250000 ki swift dizer gadi ka scratch card hai kya wo sahi hai shopclues 11 aniversery pe
                      ShopClues.com customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        D
                        Debline1208
                        from kolkata, West Bengal
                        Jan 27, 2022
                        Report
                        Copy

                        Address: D44/1 katju nagar. jadavpur., Kanika Apartment. 1st floor. Near Katju Nagar Kali Temple, Kanika Apartment. 1st floor. Near Katju Nagar Kali Temple,

                        My Order ID[protected] for Necklace of RS 108.With the company's wrong billing i got two messages to pay. so i paid Rs 108 two times. First time it showed me payment failed, but money was debited from my paytm upi. Another page opened for the payment, i paid this time with my google pay upi, again money was debited. I immediately cancelled the order, I got the refund of only one rs108. Another money of rs108 debited for the order was not refunded to me. so Plz refund my amount of Rs 108

                        otherwise i will contact Consumer court.
                        ShopClues.com customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          R
                          Rashmigv
                          from Bhadravathi, Karnataka
                          Jan 23, 2022
                          Report
                          Copy

                          Address: Bhadravathi
                          Website: ...

                          They have asked to pay 8600 so that we can get 860000.for 10 anniiversay winner swift desire car.
                          ShopClues.com customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            Akhtat
                            from Mirzapur, Uttar Pradesh
                            Jan 15, 2022
                            Report
                            Copy

                            Sir I am order 2 phone but recived both phone completely dead conditions miner broken and one battery missing.so I want to return next day when recived but show invalid return.
                            I am try to contect customer care executive but not available.
                            Plise help me .🙏

                            My order I'd[protected]
                            Thank you !
                            ShopClues.com customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              K
                              Krisheeswar
                              Jan 13, 2022
                              Report
                              Copy

                              Address: 903 Building 7, Prakash deep, 2nd Floor, West Midnapore, West Bengal, 713427

                              I received a letter supposedly from shopclues.com for their 10th Anniversary claiming that I have won Rs.8, 40, 000 as prize money.
                              Dated : 2nd week of January, 2022

                              It states a number to be contacted for claiming the prizemoney and further asks not to call the Customer Care number as this is an "internal initiative" as the letter read.

                              It also asks in detail all the data such as PAN, Bank A/c No. etc. as the money would directly be credited to the A/c No. given to them!

                              Attached Letter & Scratch Card for reference .
                              Don't fall for this trap!
                              ShopClues.com customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                M
                                Mallanagouda Mallanagouda
                                Jan 9, 2022
                                Report
                                Copy

                                Winning the lacky drw are not
                                ShopClues.com customer support has been notified about the posted complaint.
                                Jan 09, 2022
                                Updated by Mallanagouda Mallanagouda
                                What this sir
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  M
                                  MaheshPal Singh Jadon
                                  Jan 8, 2022
                                  Report
                                  Copy

                                  I have a purchased a product from SHOPCLUES, after that i have received 4-5 fraud call and messages from random numbers

                                  Why SHOPCLUES is sharing our personal details.
                                  ShopClues.com customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    K
                                    kusuma mj
                                    from Bengaluru, Karnataka
                                    Jan 5, 2022
                                    Report
                                    Copy

                                    Address: 903 building 7, prakash deep 2nd floor, west midnapore west bengal india pin 713427
                                    Website: shopclusegift.online

                                    I received a letter from shopclues.com stating that I won cash prize of 8, 20, 000/- and asked to pay 8, 200/- as TDS which I did and then asked to pay GST amount of 24, 600/- which i denied and asked them to refund my amount they asked to write a letter of cancellation of prize and send it which i did but not received any amount
                                    ShopClues.com customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      X
                                      xxxaman
                                      Dec 31, 2021
                                      Report
                                      Copy

                                      Sir we have not received my refund of Rs. 714 from ShopClue.com app which is proccessed on 12/19/21 and expected date to reflect in my account is 12/29/21 but we have not received yet. RRN no[protected] is given by them. We have send email screenshot shot. Plz help h
                                      ShopClues.com customer support has been notified about the posted complaint.
                                      Helpful
                                      2 other people found this review helpful
                                      2 found this helpful
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        T
                                        TARUN METLA
                                        Dec 31, 2021
                                        Report
                                        Copy

                                        Today at 1:40 pm.I got a call from ShopClues...one lady is on the call named Neelima from New Delhi.[protected]. They said I got a prize to win Maruti Suzuki car..is there any contest running in the ShopClues. And also they said, Before getting the prize I have to pay 10, 000/- rs for charges.And I want to know about that contests running in the ShopClues.
                                        ShopClues.com customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit