Claimed

ShopClues.com Complaints & Reviews

1.3
Updated: Apr 28, 2026
Complaints 7004
Resolved
1673
Unresolved
5331
Contacts

File a complaint to ShopClues.com

Having problems with ShopClues.com?

File a complaint and get it resolved by ShopClues.com customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

ShopClues.com reviews & complaints page 7

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
Prabhash100
from FARIDABAD, Haryana
Dec 30, 2021
Report
Copy

Address: House No 127, Shivshakti Colony Surya Vihar Part 3 sehatpur, Faridabad

Dear sir,

I was placed this prepaid order on dated 16 dec 2021 but due to some reason I was cancelled this order but till today refund not received. Now shopclues customer care executive saying that they not received the payment regarding this order but I have proof that I made payment for this order. Please guide me what should I do for getting refund my payment.
ShopClues.com customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    N
    Neeta gourav Mishra
    Dec 29, 2021
    Report
    Copy

    Address: holipura chirgaon jhansi, holipura, chirgaon
    Website: shopclue

    I have paid 57 rupee why u refund only 1 rupee . i reject the product to recieve because i have paid for this and courier ask for cash so this is not my fault than why u have refund only 1 rupee
    ShopClues.com customer support has been notified about the posted complaint.
    Dec 29, 2021
    Updated by Neeta gourav Mishra
    i have paid 57 rupee why u refund only 1 rupee . i reject the product to recieve because i have paid for this and courier ask for cash so this is not my fault than why u have refund only 1 rupee

    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      Siddim
      from Thiruvananthapuram, Kerala
      Dec 28, 2021
      Report
      Copy

      Address: Thiruvananthapuram, Kerala

      Today, i got a msg from shopclues
      Cnt of the msg is as below

      Congratulations to you, Mahindra XUV500 is being Car by Shopclues company whose marketing is 12, 80000. To receive this, you have to pay 1% 12800. TDS charge and to be received in today's date. Validity for today.

      Then they call me and says me to send my personal details like photo Adhar id, pancard details etc.
      Is this a true or fake msg, I don't give any of my personal details

      Shopclues pls beware of these frauds
      And they also said, they got my number and name from shopclues registration...
      ShopClues.com customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        K
        Kalyani NG
        from Ongole, Andhra Pradesh
        Dec 25, 2021
        Report
        Copy

        Address: Haryana

        I ordered 10 leggings got one and asked for return and one person came saying quantity is less i cannot take asked me to click on return again in app and it showing no return niw and I lost 3000. Solve this request
        ShopClues.com customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          Shanmugam Pakkiyadurai
          Dec 24, 2021
          Report
          Copy

          On 24 December 2021 Shopclues manager (Mobile Number - [protected]) talked with me and told about the lucky draw and says that i won a mahindra kuv500

          ADDRESS :-BASUDARA TOWER
          JANKI PARA
          JAWAHAR LAL NEHRU ROAD KOLKATA WEST BENGAL PIN CODE 700016

          Congratulations to you, Mahindra XUV500 is being Car by Shopclues company whose marketing is 12, 80000. To receive this, you have to pay 1% 12800. TDS charge and to be received in today's date. Validity for today.

          http://shopclsluckywineers.in/

          He is asking for the below details also

          Please send me the below documents:-
          1)Bank passbook
          2) Passport size photo
          3)Pan card
          4)Aadhar card
          ShopClues.com customer support has been notified about the posted complaint.
          Helpful
          8 other people found this review helpful
          8 found this helpful
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            star basil
            Dec 20, 2021
            Report
            Copy

            Address: 80.5th cross munishwara nagar, Shampurr main road near ambedkar college hospital

            We received a letter from shopclues winner of the luckiest draw of 8lakh worth of car asking for bank details is this fake or genuine.
            ShopClues.com customer support has been notified about the posted complaint.
            Helpful
            1 other people found this review helpful
            1 found this helpful
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              R
              Radhakrishnan Padmanabhan Nair
              Dec 17, 2021
              Report
              Copy

              I had got the below message on 9th December 2021 .

              "Dear customer congratulations! Your order number Win the first prize that is Mahindra XUV 500 ( RS {14, 80000) in lucky draw from our {SHOPCLUES} online shopping .Registration charge {6500}. WhatsApp no-{[protected]} applied for more enquiry our helpline { shopclueswinners.ml } ANUGRAHA ASSOCIATES."

              After visiting and mobile No entered in the above site(ShopClues winners.ml)my complete personal details are shown.And also they asked ₹6500 for registration. After that I had contacted the Shop clue customer service for the above then I realised that the above site is fake website.

              So kindly request don't do any online shopping with SHOPCLUES.COM . Because our data is not safe in the hands of SHOPCLUES.COM.They given our data's to third parties.Otherwise third party can easily steal our data from SHOPCLUES.COM
              ShopClues.com customer support has been notified about the posted complaint.
              Helpful
              1 other people found this review helpful
              1 found this helpful
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                Atharva Landge
                Dec 15, 2021
                Report
                Copy

                Address: none

                Shopclues lucky draw mahindra xuv 500
                I am getting calls and messegess by some fake shopcluess pvt
                and asking for money to transfer
                solve it .
                I am from army so I get that fake ###
                but u must do something by company itself.

                thankyou
                jay hind .
                ShopClues.com customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  M
                  Manja Gowda
                  from Bengaluru, Karnataka
                  Dec 13, 2021
                  Report
                  Copy

                  Address: Hommadevanahalli village,bg maine road, near bayalu basavanna temple, Gottigere post

                  I have mega draw season 2021 scratch to win one parce is commining to me now wat I want is real Or fake plz finde out
                  ShopClues.com customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    R
                    Rajat29
                    from Nasirabad, Rajasthan
                    Dec 7, 2021
                    Report
                    Copy

                    Address: H.no 1175 Inside of Subash Ganj Nasirabad

                    I have purchased one earbuds . But they are totally useless . I have also registered complaint in shop clues but they denied me and don't even talk seriously they talk in layman language and abuse me .
                    Due to this product I have lost my one interview at Big tech company please sir/ma'am help me out against such company . I want my refund and compensation for this product as soon as possible.

                    Thanks in Advance.
                    ShopClues.com customer support has been notified about the posted complaint.
                    Verified Support
                    Dec 07, 2021
                    ShopClues.com Customer Care's response
                    Dear Rajat,

                    Greetings from ShopClues.com

                    We would like to begin by apologizing for the inconvenience this may have caused you.

                    Please share your order details to enable us to check and resolve this at the earliest.

                    Best Regards,
                    Team ShopClues
                    Dec 07, 2021
                    Updated by Rajat29
                    I have ordered one earbud from your organization but it is not working fine, I am facing a lot of problems your executive doesn't do anything that's why I complain here.
                    I can share order details:
                    Order Id:[protected]
                    Invoice Number: S1048271JD127

                    Please have a look at it.

                    Best Regards
                    Rajat Jain
                    I have ordered one earbud from your organization but it is not working fine, I am facing a lot of problems your executive doesn't do anything that's why I complain here.
                    I can share order details:
                    Order Id:[protected]
                    Invoice Number: S1048271JD127

                    Please have a look at it.

                    Best Regards
                    Rajat Jain
                    Helpful
                    Found this helpful?
                    1 Comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      G
                      giri gana
                      Nov 15, 2021
                      Report
                      Copy

                      Address: Godrej royal woods Devanahalli Chikkaballapura district

                      My order is not delivered! Already paid for payment. Not respond. Please refund my amount. Please help me!!!
                      ShopClues.com customer support has been notified about the posted complaint.
                      Fake ShopClues! I hate ShopClues!!
                      Helpful
                      Found this helpful?
                      1 Comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        J
                        Janunandhu
                        from Erode, Tamil Nadu
                        Nov 13, 2021
                        Report
                        Copy

                        Address: 440 MGR Nagar, Mathur, MATHUR POST

                        Sir please refund my money
                        ShopClues.com customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          G
                          greenworld5678
                          Nov 12, 2021
                          Resolved
                          Report
                          Copy
                          Resolved

                          In a prepaid order shopclues not delivered water heater in Order ID:[protected] and only delivered two empty green color plastic and now not returning money.
                          Nov 13, 2021
                          Complaint marked as Resolved 
                          company emailed and they called by phone.
                          ShopClues.com customer support has been notified about the posted complaint.
                          Helpful
                          4 other people found this review helpful
                          4 found this helpful
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            B
                            Basvraj Anikivi
                            Nov 12, 2021
                            Report
                            Copy

                            Praza amount credis.14, 80, 000
                            ShopClues.com customer support has been notified about the posted complaint.
                            Helpful
                            2 other people found this review helpful
                            2 found this helpful
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              V
                              Vizhiraj
                              from Pondicherry, Puducherry
                              Nov 9, 2021
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: 817, Marriyamman koil Street, vanathampalaiyam , Villupuram

                              Dear customer congratulations! Your order number Win the first prize that is
                              MAHINDRA XUV5OO ( RS 1696000) in lucky draw from our SHOPCLUES online shopping
                              .Registration charge 6500. WhatsApp no-[protected] applied for more enquiry our
                              helpline shopclulukywinnrs.in. ANUGRAHA ASSOCIATES Ah Krishnakumari.am pay the money 6500 plz refund and rectify my problem.plz help me .am attached the fraud photo
                              Jan 6, 2022
                              Complaint marked as Resolved 
                              ShopClues.com customer support has been notified about the posted complaint.
                              Verified Support
                              Dec 03, 2021
                              ShopClues.com Customer Care's response
                              Dear Vizhiraj,

                              Greetings from ShopClues.com

                              Our sincere apologies for the trouble you were put through.

                              Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.

                              Your patience in this unfortunate matter will be highly appreciated.

                              Best Regards,
                              Team ShopClues
                              Prize cord amount rs.14, 80, 000 amount transfer to
                              Helpful
                              2 other people found this review helpful
                              2 found this helpful
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                M
                                mercyjose
                                from Chalakudy, Kerala
                                Nov 2, 2021
                                Report
                                Copy

                                Out of (2), ( I ) set is not working. I think the adapter is not working. So if you send me the adapter, I will try or I shall return the complete item for
                                replacement or refund the money I have paid... Jose M L
                                ShopClues.com customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  shashi kant choubey
                                  from Delhi, Delhi
                                  Oct 29, 2021
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Address: GURGAON PIN 122001 HARYANA
                                  Website: shopclues.com

                                  Sir
                                  too many time i complain but no action is taken by shopclues
                                  airtel dth order airtel told me order is cancled but status
                                  is delivered money is not refunded by shopclues.
                                  Shopclues is cheating me
                                  Jan 6, 2022
                                  Complaint marked as Resolved 
                                  ShopClues.com customer support has been notified about the posted complaint.
                                  Verified Support
                                  Dec 03, 2021
                                  ShopClues.com Customer Care's response
                                  Dear Shashi,

                                  Greetings from ShopClues.com

                                  Our sincere apologies for the delay that happened in resolving your concern.

                                  We have shared the information with our Support Team and they shall be connecting with you within next 24-48 business hours for further proceedings.

                                  Requesting your patience here.

                                  Best Regards,
                                  Team ShopClues
                                  Helpful
                                  1 other people found this review helpful
                                  1 found this helpful
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    M
                                    Maninder Kang
                                    from Thanesar, Haryana
                                    Oct 29, 2021
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Address: Shastri Nagar Amin Road Shastri Nagar, 727/6

                                    Sir mujhe ye massage aya Dear customer congratulations! Your order number Win the first prize that isMAHINDRA XUV500RS 1485000 in lucky draw from our SHOPCLUESonline shopping .Registration charge7400 WhatsApp no- [protected] Website shopcleswinners.co.in DAMOR
                                    Inho ne 60000rs apne ac no.Ac [protected] ifcsbin0012649 ShopClues Pvt Ltd maj se dalwake fraud kar lia. Person name is sunil kumar his no. is [protected] sir pls action as soon as and capture the frouds. Pls
                                    Jan 3, 2022
                                    Complaint marked as Resolved 
                                    ShopClues.com customer support has been notified about the posted complaint.
                                    Verified Support
                                    Dec 03, 2021
                                    ShopClues.com Customer Care's response
                                    Dear Maninder,

                                    Greetings from ShopClues.com

                                    Our sincere apologies for the delay in our response and the trouble you were put through.

                                    Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.

                                    Your patience in this unfortunate matter will be highly appreciated.

                                    Best Regards,
                                    Team ShopClues
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      M
                                      Maninder Kang
                                      from Thanesar, Haryana
                                      Oct 28, 2021
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Address: 727/6 shastri nagar kurukshetra haryana

                                      Sir ajj mujhe [protected] jo ki mera no. Hai uspe call aayi and he says that you are win tata safari. He depositd in his sbin ac no. Of rs 50000. But after this he is not respond me. Sir main samjh gya ki main fraud ka shikaar ho gya hu. Pls help. Person name is sunil kumar. He send me some id photo and videos. Pls help me and refund my money. Email id is [protected]@gmail.com
                                      Jan 6, 2022
                                      Complaint marked as Resolved 
                                      ShopClues.com customer support has been notified about the posted complaint.
                                      Verified Support
                                      Dec 03, 2021
                                      ShopClues.com Customer Care's response
                                      Dear Maninder,

                                      Greetings from ShopClues.com

                                      Our sincere apologies for the delay in our response and the trouble you were put through.

                                      Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.

                                      Your patience in this unfortunate matter will be highly appreciated.

                                      Best Regards,
                                      Team ShopClues
                                      Sir pls catch this fraud image attached below. Isne 59600 ka fraud kar liye mere saath. Sir aisa na ho ki log apki company ke naam se bhi ghabrane lagen. Aggar customers ke saath aise hi fraud hote rhe.
                                      Maninder Kang's [Complaint's author] reply, Oct 31, 2021
                                      Dear customer congratulations! Your order number Win the first prize that is tata safari RS 1260000 in lucky draw from our SHOPCLUESonline shopping .Registration charge7400 WhatsApp no- 8158034076 Website shopcleswinners.co.in DAMOR isne ye massage bheja tha and fraud acAc34921043672ifcsbin0012649 ShopClues Pvt LtdAddress: BARSOI BAZAR, SULTANPUR, OPP DURGA TALKIES, DISTT - KATIHAR-855102
                                      State: BIHAR
                                      District: KATIHAR (Click here for all the branches of "STATE BANK OF INDIA" in "KATIHAR" District)
                                      Branch: BARSOI
                                      Pls save my money this fraud and refund my money
                                      ShopClues.com Customer Care's response, Dec 3, 2021
                                      Verified Support
                                      Dear Maninder,

                                      Greetings from ShopClues.com

                                      We apologize for the delay in our response.

                                      We would like to inform you that we have already responded to your previous/earlier complaint in this regard. Hence, we would request you to check the same for better clarity.

                                      Your patience in this unfortunate matter will be highly appreciated.

                                      Best Regards,
                                      Team ShopClues
                                      Helpful
                                      Found this helpful?
                                      1 Comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        U
                                        Unsanctioned User
                                        Oct 27, 2021
                                        Resolved
                                        Report
                                        Copy
                                        Resolved

                                        I today received a call from [protected] {Nine Seven Four Eight Four One Five Six Nine Seven} and sms from AD-BTBENT that you won Maruti Car on shopping with Shopclues. Their fake site also uses your logo .Go fu_ck them.
                                        Jan 3, 2022
                                        Complaint marked as Resolved 
                                        ShopClues.com customer support has been notified about the posted complaint.
                                        Verified Support
                                        Dec 03, 2021
                                        ShopClues.com Customer Care's response
                                        Dear Customer,

                                        Greetings from ShopClues.com

                                        Our sincere apologies for the trouble you were put through.

                                        Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.

                                        Your patience in this unfortunate matter will be highly appreciated.

                                        Best Regards,
                                        Team ShopClues
                                        Helpful
                                        1 other people found this review helpful
                                        1 found this helpful
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit