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Updated: Sep 4, 2026
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ShopClues.com reviews & complaints page 7

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J
jobsadda
from Raipur, Chhattisgarh
Feb 24, 2022
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Hi I have purchased 5 deo.
They have share us the invoice with 3% gst.
In India GST there is no rule for 3%.

They are doing fraud at a big level
.
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    S
    Shubha Monnappa
    Feb 23, 2022
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    Address: shopclues pvt ltd,8th floor,sectar v rdb bulding,salt lake,kolkata 700091

    Hai, i got a achivment certificate from shopclues as winner in online shopping lucky drow the amount was9200000./rs.the helpline number which was there in the certificate was [protected].i called the number the guy told me to pay 2700/rs .which i paid trusting the shopclues app. later agin he asked foe 9000/rs has GSTwhich i refused to pay .then when i told the guy i dont want the prize and send the amount of rs 2700/ back to my account the CCRguy refuse for that, so its a request please refund my amount to my bank account back .
    ShopClues.com customer support has been notified about the posted complaint.
    Feb 23, 2022
    Updated by Shubha Monnappa     please the amount of rs 2700/which was sent to shopclues privite ltd account has to be refunded back to my account its a requst
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      S
      Shubha Monnappa
      Feb 23, 2022
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      Address: shopclues pvt ltd,8th floor,sectar v rdb bulding,salt lake,kolkata 700091
      Website: shopclues.com

      Hai im shubha, i got a letter regarding the winner of online shopping mega drow contest ..there was a help line number [protected], i called and asked about that he said its from shopclues, i have won a prize and he told me to pay 2700/ rs to shop clues pvt ltd account, i trusted his words and sent the money of rs 2700/ later he told me to send 9000/rs when i refuse to send he said he will not even give back 2700/ rs also . please send me the money back .i just want the money which i have sent to shopclues account number[protected], it was cbi bankaccount. please help me with it, we havw a finacil problem.
      ShopClues.com customer support has been notified about the posted complaint.
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        T
        talib smiler
        Feb 12, 2022
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        I have got a post today. It says that I have won 1.2lacs prize cash and I also have got a scratch card (upon scratching I won Swift desire worth of 12.5lacs🤣🤣).
        I found grammatical and spelling errors in the A4 letter. ShopClues name was used on inside and on the scratch card.
        I wonder how they got my address.
        ShopClues.com customer support has been notified about the posted complaint.
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          G
          Guru Raju
          Feb 11, 2022
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          I have received this message today at 9:39 Am “Dear customer Your order number Win the first prize that is Mahindra xuv500 RS {1485000}.in lucky draw from our {shopclues}.online shopping .Registration charge {7400}.WhatsApp no- {[protected]}.Website {shopclusewins.co.in}.DAMOR PRATABAI” and now i have received a call mentioning that i have to share some documents for registration, later i might have to pay INR : 7400/- after the confirmation, i have asked the person to share an email to respond back but he said this has to be shared through WHATSAPP NUMBER “[protected]”.
          ShopClues.com customer support has been notified about the posted complaint.
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            A
            aum rajahmundry
            Feb 10, 2022
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            Address: Online

            Dear customer Your order number Win the first prize that is Mahindra xuv500 RS {1485000}.in lucky draw from our {shopclues}.online shopping .Registration charge {7400}.WhatsApp no- {[protected]}.Website {shopclusewins.co.in}.DAMOR PRATAPBHAI
            ShopClues.com customer support has been notified about the posted complaint.
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              I
              ibhamla
              Feb 7, 2022
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              We are shopclues seller and shopclues is not giving paymnets since 3 months, every week they say payment will come nect week and misleading

              mid 1099913
              ShopClues.com customer support has been notified about the posted complaint.
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                G
                gaurav049
                Feb 5, 2022
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                I purchase a book which is a hardcopy i saw in shopclues site in 31st jan and shopclues says it will delivered me in 7th feb and suddenly i got a whatsapp message that your product is delivered but i did not get that after so many frustration they said to me that they delivered me as an email while it was also not there. I beg them to return my money but they said it is non refundable, NOW I AM VERY FRUSTRATED WHAT TO DO HOW I COMMUNICATE TO THEM.WORST EXPERIENCE I HAVE EVER GOT IN MY ONLINE SHOPPING
                ShopClues.com customer support has been notified about the posted complaint.
                Feb 05, 2022
                Updated by gaurav049                 i only want to say either refund my money or exchange i am in very problem regarding this i put my saving to buy this book and this leads to waste my valuable time to do these things please help me as soon as possible
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                  F
                  Fareed Chowdhary
                  Feb 4, 2022
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                  Address: No return no refund only farud company

                  Order I'd[protected] ShopClues no Return no refund only farud company plz help returning to refund
                  ShopClues.com customer support has been notified about the posted complaint.
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                  Plz help connect me [protected]
                  Reply
                  Priyanka Sharma h's reply, Mar 6, 2022
                  Call me 9284506074
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                    M
                    Mr. Rajesh Debnath
                    Feb 2, 2022
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                    Address: Gurgaon, Haryana, India
                    Website: m.shopclues.com

                    I had ordered a Phone from Shopclues which I had to pay 811 rupees.
                    Order I'd[protected]
                    Due to some issues from Courier Companies they unable to deliver.
                    It got returned to origin
                    Shopclues told me my amount will be refunded to my original payment mode
                    the expected date to be reflect is 29 Jan 2022.
                    But today is 2 Feb 2022. No refund has been received.
                    I had shared my last 3 month Bank Statement with Shopclues but no response
                    They said they refunded my money in payment mode.

                    Tell me what should I do
                    I have lost my money, feeling angry on Shopclues.

                    My suggestion to everyone please don't buy from Shopclues beyond 100 rupees.

                    Please help me to getting my refund.
                    ShopClues.com customer support has been notified about the posted complaint.
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                      S
                      Sriram Baral
                      Jan 31, 2022
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                      I had a flight on 30th jan 2022 which costed ₹7340 but i had to cancel it for my shopclues order and I again booked a flight on 31st night because 31st was the delivery date but when i checked my order status on 31st morning those frikn fraudsters delayed my delivery to 5 february

                      FRAUD COMPANY
                      ShopClues.com customer support has been notified about the posted complaint.
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                        N
                        Narendee
                        from Jaipur, Rajasthan
                        Jan 28, 2022
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                        Address: Vill,Post. Dudhli The.Bassi DIST.Jaipur

                        Sir mere pass shopclues se post office dwara ek letter mila hai usme 1250000 ki swift dizer gadi ka scratch card hai kya wo sahi hai shopclues 11 aniversery pe
                        ShopClues.com customer support has been notified about the posted complaint.
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                          D
                          Debline1208
                          from kolkata, West Bengal
                          Jan 27, 2022
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                          Address: D44/1 katju nagar. jadavpur., Kanika Apartment. 1st floor. Near Katju Nagar Kali Temple, Kanika Apartment. 1st floor. Near Katju Nagar Kali Temple,

                          My Order ID[protected] for Necklace of RS 108.With the company's wrong billing i got two messages to pay. so i paid Rs 108 two times. First time it showed me payment failed, but money was debited from my paytm upi. Another page opened for the payment, i paid this time with my google pay upi, again money was debited. I immediately cancelled the order, I got the refund of only one rs108. Another money of rs108 debited for the order was not refunded to me. so Plz refund my amount of Rs 108

                          otherwise i will contact Consumer court.
                          ShopClues.com customer support has been notified about the posted complaint.
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                            R
                            Rashmigv
                            from Bhadravathi, Karnataka
                            Jan 23, 2022
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                            Address: Bhadravathi
                            Website: ...

                            They have asked to pay 8600 so that we can get 860000.for 10 anniiversay winner swift desire car.
                            ShopClues.com customer support has been notified about the posted complaint.
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                              A
                              Akhtat
                              from Mirzapur, Uttar Pradesh
                              Jan 15, 2022
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                              Sir I am order 2 phone but recived both phone completely dead conditions miner broken and one battery missing.so I want to return next day when recived but show invalid return.
                              I am try to contect customer care executive but not available.
                              Plise help me .🙏

                              My order I'd[protected]
                              Thank you !
                              ShopClues.com customer support has been notified about the posted complaint.
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                                K
                                Krisheeswar
                                Jan 13, 2022
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                                Address: 903 Building 7, Prakash deep, 2nd Floor, West Midnapore, West Bengal, 713427

                                I received a letter supposedly from shopclues.com for their 10th Anniversary claiming that I have won Rs.8, 40, 000 as prize money.
                                Dated : 2nd week of January, 2022

                                It states a number to be contacted for claiming the prizemoney and further asks not to call the Customer Care number as this is an "internal initiative" as the letter read.

                                It also asks in detail all the data such as PAN, Bank A/c No. etc. as the money would directly be credited to the A/c No. given to them!

                                Attached Letter & Scratch Card for reference .
                                Don't fall for this trap!
                                ShopClues.com customer support has been notified about the posted complaint.
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                                  M
                                  Mallanagouda Mallanagouda
                                  Jan 9, 2022
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                                  Winning the lacky drw are not
                                  ShopClues.com customer support has been notified about the posted complaint.
                                  Jan 09, 2022
                                  Updated by Mallanagouda Mallanagouda                                   What this sir
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                                    M
                                    MaheshPal Singh Jadon
                                    Jan 8, 2022
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                                    I have a purchased a product from SHOPCLUES, after that i have received 4-5 fraud call and messages from random numbers

                                    Why SHOPCLUES is sharing our personal details.
                                    ShopClues.com customer support has been notified about the posted complaint.
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                                      K
                                      kusuma mj
                                      from Bengaluru, Karnataka
                                      Jan 5, 2022
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                                      Address: 903 building 7, prakash deep 2nd floor, west midnapore west bengal india pin 713427
                                      Website: shopclusegift.online

                                      I received a letter from shopclues.com stating that I won cash prize of 8, 20, 000/- and asked to pay 8, 200/- as TDS which I did and then asked to pay GST amount of 24, 600/- which i denied and asked them to refund my amount they asked to write a letter of cancellation of prize and send it which i did but not received any amount
                                      ShopClues.com customer support has been notified about the posted complaint.
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                                        X
                                        xxxaman
                                        Dec 31, 2021
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                                        Sir we have not received my refund of Rs. 714 from ShopClue.com app which is proccessed on 12/19/21 and expected date to reflect in my account is 12/29/21 but we have not received yet. RRN no[protected] is given by them. We have send email screenshot shot. Plz help h
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