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ShopClues.com Complaints & Reviews

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Updated: Nov 28, 2025
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ShopClues.com reviews & complaints page 7

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K
Kalyani NG
from Ongole, Andhra Pradesh
Dec 25, 2021
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Address: Haryana

I ordered 10 leggings got one and asked for return and one person came saying quantity is less i cannot take asked me to click on return again in app and it showing no return niw and I lost 3000. Solve this request
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    S
    Shanmugam Pakkiyadurai
    Dec 24, 2021
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    On 24 December 2021 Shopclues manager (Mobile Number - [protected]) talked with me and told about the lucky draw and says that i won a mahindra kuv500

    ADDRESS :-BASUDARA TOWER
    JANKI PARA
    JAWAHAR LAL NEHRU ROAD KOLKATA WEST BENGAL PIN CODE 700016

    Congratulations to you, Mahindra XUV500 is being Car by Shopclues company whose marketing is 12, 80000. To receive this, you have to pay 1% 12800. TDS charge and to be received in today's date. Validity for today.

    http://shopclsluckywineers.in/

    He is asking for the below details also

    Please send me the below documents:-
    1)Bank passbook
    2) Passport size photo
    3)Pan card
    4)Aadhar card
    +2 photos
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      S
      star basil
      Dec 20, 2021
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      Address: 80.5th cross munishwara nagar, Shampurr main road near ambedkar college hospital

      We received a letter from shopclues winner of the luckiest draw of 8lakh worth of car asking for bank details is this fake or genuine.
      +2 photos
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        R
        Radhakrishnan Padmanabhan Nair
        Dec 17, 2021
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        I had got the below message on 9th December 2021 .

        "Dear customer congratulations! Your order number Win the first prize that is Mahindra XUV 500 ( RS {14, 80000) in lucky draw from our {SHOPCLUES} online shopping .Registration charge {6500}. WhatsApp no-{[protected]} applied for more enquiry our helpline { shopclueswinners.ml } ANUGRAHA ASSOCIATES."

        After visiting and mobile No entered in the above site(ShopClues winners.ml)my complete personal details are shown.And also they asked ₹6500 for registration. After that I had contacted the Shop clue customer service for the above then I realised that the above site is fake website.

        So kindly request don't do any online shopping with SHOPCLUES.COM . Because our data is not safe in the hands of SHOPCLUES.COM.They given our data's to third parties.Otherwise third party can easily steal our data from SHOPCLUES.COM
        ShopClues.com customer support has been notified about the posted complaint.
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          A
          Atharva Landge
          Dec 15, 2021
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          Address: none

          Shopclues lucky draw mahindra xuv 500
          I am getting calls and messegess by some fake shopcluess pvt
          and asking for money to transfer
          solve it .
          I am from army so I get that fake ###
          but u must do something by company itself.

          thankyou
          jay hind .
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            M
            Manja Gowda
            from Bengaluru, Karnataka
            Dec 13, 2021
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            Address: Hommadevanahalli village,bg maine road, near bayalu basavanna temple, Gottigere post

            I have mega draw season 2021 scratch to win one parce is commining to me now wat I want is real Or fake plz finde out
            ShopClues.com customer support has been notified about the posted complaint.
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              R
              Rajat29
              from Nasirabad, Rajasthan
              Dec 7, 2021
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              Address: H.no 1175 Inside of Subash Ganj Nasirabad

              I have purchased one earbuds . But they are totally useless . I have also registered complaint in shop clues but they denied me and don't even talk seriously they talk in layman language and abuse me .
              Due to this product I have lost my one interview at Big tech company please sir/ma'am help me out against such company . I want my refund and compensation for this product as soon as possible.

              Thanks in Advance.
              +1 photos
              ShopClues.com customer support has been notified about the posted complaint.
              Verified Support
              Dec 07, 2021
              ShopClues.com Customer Care's response
              Dear Rajat,

              Greetings from ShopClues.com

              We would like to begin by apologizing for the inconvenience this may have caused you.

              Please share your order details to enable us to check and resolve this at the earliest.

              Best Regards,
              Team ShopClues
              Dec 07, 2021
              Updated by Rajat29
              I have ordered one earbud from your organization but it is not working fine, I am facing a lot of problems your executive doesn't do anything that's why I complain here.
              I can share order details:
              Order Id:[protected]
              Invoice Number: S1048271JD127

              Please have a look at it.

              Best Regards
              Rajat Jain
              I have ordered one earbud from your organization but it is not working fine, I am facing a lot of problems your executive doesn't do anything that's why I complain here.
              I can share order details:
              Order Id:[protected]
              Invoice Number: S1048271JD127

              Please have a look at it.

              Best Regards
              Rajat Jain
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                G
                giri gana
                Nov 15, 2021
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                Address: Godrej royal woods Devanahalli Chikkaballapura district

                My order is not delivered! Already paid for payment. Not respond. Please refund my amount. Please help me!!!
                ShopClues.com customer support has been notified about the posted complaint.
                Fake ShopClues! I hate ShopClues!!
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                  J
                  Janunandhu
                  from Erode, Tamil Nadu
                  Nov 13, 2021
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                  Address: 440 MGR Nagar, Mathur, MATHUR POST

                  Sir please refund my money
                  ShopClues.com customer support has been notified about the posted complaint.
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                    G
                    greenworld5678
                    Nov 12, 2021
                    Resolved
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                    Resolved

                    In a prepaid order shopclues not delivered water heater in Order ID:[protected] and only delivered two empty green color plastic and now not returning money.
                    Nov 13, 2021
                    Complaint marked as Resolved 
                    company emailed and they called by phone.
                    ShopClues.com customer support has been notified about the posted complaint.
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                      B
                      Basvraj Anikivi
                      Nov 12, 2021
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                      Praza amount credis.14, 80, 000
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                        V
                        Vizhiraj
                        from Pondicherry, Puducherry
                        Nov 9, 2021
                        Resolved
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                        Resolved

                        Address: 817, Marriyamman koil Street, vanathampalaiyam , Villupuram

                        Dear customer congratulations! Your order number Win the first prize that is
                        MAHINDRA XUV5OO ( RS 1696000) in lucky draw from our SHOPCLUES online shopping
                        .Registration charge 6500. WhatsApp no-[protected] applied for more enquiry our
                        helpline shopclulukywinnrs.in. ANUGRAHA ASSOCIATES Ah Krishnakumari.am pay the money 6500 plz refund and rectify my problem.plz help me .am attached the fraud photo
                        +2 photos
                        Jan 6, 2022
                        Complaint marked as Resolved 
                        ShopClues.com customer support has been notified about the posted complaint.
                        Verified Support
                        Dec 03, 2021
                        ShopClues.com Customer Care's response
                        Dear Vizhiraj,

                        Greetings from ShopClues.com

                        Our sincere apologies for the trouble you were put through.

                        Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.

                        Your patience in this unfortunate matter will be highly appreciated.

                        Best Regards,
                        Team ShopClues
                        Prize cord amount rs.14, 80, 000 amount transfer to
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                          M
                          mercyjose
                          from Chalakudy, Kerala
                          Nov 2, 2021
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                          Out of (2), ( I ) set is not working. I think the adapter is not working. So if you send me the adapter, I will try or I shall return the complete item for
                          replacement or refund the money I have paid... Jose M L
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                            S
                            shashi kant choubey
                            from Delhi, Delhi
                            Oct 29, 2021
                            Resolved
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                            Resolved

                            Address: GURGAON PIN 122001 HARYANA
                            Website: shopclues.com

                            Sir
                            too many time i complain but no action is taken by shopclues
                            airtel dth order airtel told me order is cancled but status
                            is delivered money is not refunded by shopclues.
                            Shopclues is cheating me
                            Jan 6, 2022
                            Complaint marked as Resolved 
                            ShopClues.com customer support has been notified about the posted complaint.
                            Verified Support
                            Dec 03, 2021
                            ShopClues.com Customer Care's response
                            Dear Shashi,

                            Greetings from ShopClues.com

                            Our sincere apologies for the delay that happened in resolving your concern.

                            We have shared the information with our Support Team and they shall be connecting with you within next 24-48 business hours for further proceedings.

                            Requesting your patience here.

                            Best Regards,
                            Team ShopClues
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                              M
                              Maninder Kang
                              from Thanesar, Haryana
                              Oct 29, 2021
                              Resolved
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                              Resolved

                              Address: Shastri Nagar Amin Road Shastri Nagar, 727/6

                              Sir mujhe ye massage aya Dear customer congratulations! Your order number Win the first prize that isMAHINDRA XUV500RS 1485000 in lucky draw from our SHOPCLUESonline shopping .Registration charge7400 WhatsApp no- [protected] Website shopcleswinners.co.in DAMOR
                              Inho ne 60000rs apne ac no.Ac [protected] ifcsbin0012649 ShopClues Pvt Ltd maj se dalwake fraud kar lia. Person name is sunil kumar his no. is [protected] sir pls action as soon as and capture the frouds. Pls
                              +2 photos
                              Jan 3, 2022
                              Complaint marked as Resolved 
                              ShopClues.com customer support has been notified about the posted complaint.
                              Verified Support
                              Dec 03, 2021
                              ShopClues.com Customer Care's response
                              Dear Maninder,

                              Greetings from ShopClues.com

                              Our sincere apologies for the delay in our response and the trouble you were put through.

                              Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.

                              Your patience in this unfortunate matter will be highly appreciated.

                              Best Regards,
                              Team ShopClues
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                                M
                                Maninder Kang
                                from Thanesar, Haryana
                                Oct 28, 2021
                                Resolved
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                                Resolved

                                Address: 727/6 shastri nagar kurukshetra haryana

                                Sir ajj mujhe [protected] jo ki mera no. Hai uspe call aayi and he says that you are win tata safari. He depositd in his sbin ac no. Of rs 50000. But after this he is not respond me. Sir main samjh gya ki main fraud ka shikaar ho gya hu. Pls help. Person name is sunil kumar. He send me some id photo and videos. Pls help me and refund my money. Email id is [protected]@gmail.com
                                +4 photos
                                Jan 6, 2022
                                Complaint marked as Resolved 
                                ShopClues.com customer support has been notified about the posted complaint.
                                Verified Support
                                Dec 03, 2021
                                ShopClues.com Customer Care's response
                                Dear Maninder,

                                Greetings from ShopClues.com

                                Our sincere apologies for the delay in our response and the trouble you were put through.

                                Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.

                                Your patience in this unfortunate matter will be highly appreciated.

                                Best Regards,
                                Team ShopClues
                                Sir pls catch this fraud image attached below. Isne 59600 ka fraud kar liye mere saath. Sir aisa na ho ki log apki company ke naam se bhi ghabrane lagen. Aggar customers ke saath aise hi fraud hote rhe.
                                Maninder Kang's [Complaint's author] reply, Oct 31, 2021
                                Dear customer congratulations! Your order number Win the first prize that is tata safari RS 1260000 in lucky draw from our SHOPCLUESonline shopping .Registration charge7400 WhatsApp no- 8158034076 Website shopcleswinners.co.in DAMOR isne ye massage bheja tha and fraud acAc34921043672ifcsbin0012649 ShopClues Pvt LtdAddress: BARSOI BAZAR, SULTANPUR, OPP DURGA TALKIES, DISTT - KATIHAR-855102
                                State: BIHAR
                                District: KATIHAR (Click here for all the branches of "STATE BANK OF INDIA" in "KATIHAR" District)
                                Branch: BARSOI
                                Pls save my money this fraud and refund my money
                                ShopClues.com Customer Care's response, Dec 3, 2021
                                Verified Support
                                Dear Maninder,

                                Greetings from ShopClues.com

                                We apologize for the delay in our response.

                                We would like to inform you that we have already responded to your previous/earlier complaint in this regard. Hence, we would request you to check the same for better clarity.

                                Your patience in this unfortunate matter will be highly appreciated.

                                Best Regards,
                                Team ShopClues
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                                  U
                                  Unsanctioned User
                                  Oct 27, 2021
                                  Resolved
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                                  Resolved

                                  I today received a call from [protected] {Nine Seven Four Eight Four One Five Six Nine Seven} and sms from AD-BTBENT that you won Maruti Car on shopping with Shopclues. Their fake site also uses your logo .Go fu_ck them.
                                  +1 photos
                                  Jan 3, 2022
                                  Complaint marked as Resolved 
                                  ShopClues.com customer support has been notified about the posted complaint.
                                  Verified Support
                                  Dec 03, 2021
                                  ShopClues.com Customer Care's response
                                  Dear Customer,

                                  Greetings from ShopClues.com

                                  Our sincere apologies for the trouble you were put through.

                                  Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.

                                  Your patience in this unfortunate matter will be highly appreciated.

                                  Best Regards,
                                  Team ShopClues
                                  Helpful
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                                    S
                                    Sunny Leon yy
                                    Oct 20, 2021
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                                    Refund money for some reason I don't
                                    ShopClues.com customer support has been notified about the posted complaint.
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                                      V
                                      Venuofficial
                                      Oct 20, 2021
                                      Resolved
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                                      Resolved

                                      Pls cancel my order. Refund my money.

                                      Sorry for my bad English
                                      +1 photos
                                      Oct 24, 2021
                                      Complaint marked as Resolved 
                                      இனி நான் shopclues இல் எந்த பொருளும் வாங்க மாட்டேன்... நன்றி உங்க உதவிக்கு!
                                      ShopClues.com customer support has been notified about the posted complaint.
                                      Verified Support
                                      Dec 03, 2021
                                      ShopClues.com Customer Care's response
                                      Dear Venu,

                                      Greetings from ShopClues.com

                                      Our sincere apologies for the delay that happened in resolving your concern.

                                      We have checked the details and found that the order has been cancelled as our merchant was unable to fulfil the delivery of the product.

                                      We would request you to place a fresh order with us so that we can arrange the delivery of the same on priority. Requesting your patience here.

                                      Best Regards,
                                      Team ShopClues
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                                        A
                                        Altafkhan1
                                        from Forbesganj, Bihar
                                        Oct 18, 2021
                                        Resolved
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                                        Resolved

                                        Address: Forbesganj, Block road 854318
                                        Website: ShopClues

                                        I ordered my bike R15 v3 sticker but ShopClues doing fraud with me they send empty package parts are missing but I file a return request or upload some pictures but they are not refunding my amount please take action against ShopClues
                                        +1 photos
                                        Jan 10, 2022
                                        Complaint marked as Resolved 
                                        ShopClues.com customer support has been notified about the posted complaint.
                                        Verified Support
                                        Dec 03, 2021
                                        ShopClues.com Customer Care's response
                                        Dear Altaf,

                                        Greetings from ShopClues.com

                                        We would like to begin by apologizing for the inconvenience this may have caused you.

                                        Please share your order details to enable us to check and resolve this at the earliest.

                                        Best Regards,
                                        Team ShopClues
                                        Helpful
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