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ShopClues.com Complaints & Reviews

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1.3

Updated: Nov 28, 2025

Complaints 7001

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1673

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5328

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ShopClues.com reviews & complaints page 70

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Address: New Delhi, Delhi, 110086

Dear Team,

First time, i was purchase watches from your website .
Delivery date of watches : 10/07/2018. in the next day early morning dt : 11/07/2018, i got call from shopclue executive . He told me, mam you are winner of car from shopclue . i asked from him, this is not true sir pls cut the call. after this he is abusing me like Bhosidki and bla bla...words.

pls take strict action on executive, Pls note his Mobile Number : [protected]. I have also recording of his bad behavior in my mobile . if you will not take strict action then i will complaint on police .

Regards
Sapna Rawat
[protected]

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Address: Gurgaon, Haryana

Website: www.shopclues.com

Hi,

I have ordered Ikonic CT16 Hair Curler (Order No :[protected] but it's not the original product which I received and not working at all. I am very disappointed with the product. I have tried to contact Shopclues multiple time and but didn't get proper response form them. Always got system generated mail, none of customer support Representative contacted me yet. It's really very frustrating for me to chasing the Shopclues to get my money back.

Regards,
Priya
M : +91-[protected]

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Address: 400706

I have a account with ShopClues Our Data is safe with you or not?
Today Received Fake Massage from ShopClues other useing name of Shopclues this is soo Pathetic..
How our privacy data is licked by ShopClues,
How they know I had ordered ShopClues products?

This is serious issue..

Look in to the matter and invistigate asap..

Please refer screen shot attachment,

+1 photos

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Address: New Delhi, Delhi, 110062

Website: Shopclues

Sir today i got a call from a no. [protected] and name of person given to me was sumit kumar and he talk all ### and abusive language. He told me that i have won car of 12lakh and to get that prize i have to give 6000rs. He said he is from head branch delhi and gave all his identity as a proof. Sir/madam if he is authentic and a person is of your department I want you to take immediate action even if some is using your name immediate action...

+4 photos

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Address: Ujjain, Madhya Pradesh, 456771

Website: shopclues.com

I purchased a projector on 16th June 2018 for 3500. I used only 2-3 times. But once I started using it was not functioning.there was no idea about the customer care of that waste product. So I contacted Shopclues team asking what to do with the situation.they sent one mail telling that thy will respond within 2 working day. now it is the third day (Working day or not)..No respone has come from the end of shopclues.Is it your well accomplished service? if a customer got a difficulty there can be maximum 2 hours for response. More than 2 hours is actually a level of escapism. If you dont give me a solution for this I will escalate this issue in social websites and Mouthshut.com. Not challenging you but I will do.

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Address: Gautam Buddh Nagar, Uttar Pradesh, 201308

Dear sir,

i return an order Order ID:[protected] Return ID:6256597
Return Requested on Wed, 20-Jun-2018

HWT Golden Quartz Couple Watches
Total Amount: Rs.299.00

QTY: 1

Expected Refund in your account by: 23 Jun 2018

Status: Return Complete

Its showing the status complete but still my refund could not get me so please resolve this issue as soon as possible.

Contact no: [protected]
Contact person: Hemendra dixit

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Address: Lucknow, Uttar Pradesh, 226005

Website: Google

The person calling from shopclues that u have a luckydraw u win a car or cash I said that I dnt intrested in prize he said that u want to marry with me u marry me we will have many children's in future in a very bad language please do something against this otherwise I will never order something n please take some strict action against this.. I am also giving u no.[protected] from that person called

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Jul 07, 2018

Updated by Yasmine Hameed Please do something

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Address: Krishnagiri, Tamil Nadu, 635109

Website: shopclues customer complaint

On Wed 8.46AM Dear sir you won 1st prize from SHOPCULUES SHOPPING TV show your prize( TATA SAFARI) & Market value 12, 80, 000/- pay only Registration servicetax of RS6600/-
Helpline[protected], M=[protected].
Name: Mr.Nitin Kumar
A/C no: [protected]
IFSC code: SBIN0004380
Rs6600 transferred transaction ID: IHI0261811 on 4/7/18 Wednesday.After we received service tax and GST tax amount of 25600/- & 38400/-.

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Jul 07, 2018

Updated by Banumathy Mathy On 5/7/18 RTGS for Rs 12, 80, 000/- failed due to non payment of service charge Rs.25, 600/- To avail the offer pay service immediately to the concerned branch.For details contact us on helpline.[protected]@sbi.co.in xxxxxxxxx8508 or mobile number [protected].Mr.KRNGATHIGKAUI
A/C no: [protected]IFSC code:SBIN0014179.11.15.23
On 6/7/18 GST good service tax for 12, 80, 000/-failed due to the non Payment of service charge Rs 38400/- .To avail the offer pay service charge immediately to the concerned branch.For details and contact us on helpline.lhopat¡sbi.co.in.xxxxxxxxxx8508 or on mobile[protected] A/C no: [protected] IFSC: sbin0015596 GST Good service - tax : 10:53.19

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Address: New Delhi, Delhi, 110085

Website: www.shopclues.com

I was ordered a Gionee A1 mobile from ShopClues vide order I'd[protected] on 1 July 2018 and the same was delivered on 06 July 2018. The product box seal was broken, the mobile was too old as it was not looking new, earphone was not original and charger cable was also some different company. I immediately raise a request for return. The company ask for images of the product and image was immediately sent to the company. Even the company did not provide the invoice its own name. Invoice was third party that is Shakti enterprises, Gandhinagar. I m proding the invoice and screen shot of order through ShopClues. Please look into the metter and save the innocent customers for such type of cheating. My request for return the product are not accepting by the company. Please impose penalty on the company and for refund may be initiated for me

+2 photos

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Address: 122001

Such a rubbish services. I ordered 2 things, where as both the things i got defect, one was tank sticker for my bike, the order whihc i placed was totally different then the order i received. And secondly the sticker which cost me 173 was such a small sticker which i would get in 20 in market. Such a ###. And i wasted my money on shopclues. Will never ever buy anything from here now

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Z

Zain Shaikh

from Bengaluru, Karnataka

Jul 11, 2018

I had odered a Trimmer of HTC but I got Trimmer of NOVA

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Fraud call came from shopclues on 26 june, 2018 at 9:51am, 9:52am and 9:58am for 50 sec., 5min. 10 sec. And 13 min. 41 sec. Respectively from mobile no. [protected] and the peson calling us was raj pandey. They were informing us for gift draw of maruti swift car from shopclues. For gift they were demanding for registration of rs. 12, 900 and were asking for our account no. To get cash instead of car.
They were promising us for believing them and came to delhi for car. It's a huge request to shopclues to inquire about this matter and person. Otherwise, customer will not trust shopclues and this will affect your market also.

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S

Solar let

from Meerut, Uttar Pradesh

Jul 10, 2018

Maine jo solar let li hai bo kharab Nikal gaibhai use badalna hai please change now

Solar let's reply, Jul 5, 2018

Sir my meri solar let kharab nikli hai
150956940 my let registration number
Please change now

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I paid the money to purchase 2 Varanga kurthi. After the delivery date I received only one kurthi. then l called customer care, they told me both were already delivered. But I didn't get . Then after so many calls they replied it's delivered by BlueDart and now it's not their responsibility. Then I called blue dart they confirmed that they only delivered one kurthi. So again again I called ShopClues then they replied same as it's not their responsibility. Now l didn't get my kurthi and l lost my money. Very bad service from customer care.

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Address: Kota, Rajasthan, 324005

Someone is using my mobile number for making orders online at shopclues. I do not know him and i do not have any account on shopclues nor i have ordered anything on shopclues nor i have purchased anything online at shopclues earlier.
I have got 2 calls in last 2 days from delivery boy to receive order and i have declined to accept the orders.
Still today i have got message second time on my phone that your order is ready to deliver today once again by shopclues which i haven't ordered at all.
I am providing you order id's of the two orders that i have received via message on my phone and order is not done by me and i have rejected to accept when asked to take it.
Order id - i[protected]
I request you to please take necessary action regarding it.

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Mahendra Bhirud

from Aurangabad, Maharashtra

Jul 10, 2018

Dear Sir,
I have given order of saree BLUE colour but you have dispatched saree of orange colour .
I kindly request you that, please take return saree and send blue colour saree as early as possible at my home.
If you have non return my order, i will complaint to your shopclues to GRAHAK MANCH .

J

jaishankar gowd

from Palghat, Kerala

Jul 11, 2018

I paid 80000 rupees to shopclues compaby i have all profes so plz help me sir

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Address: Coimbatore, Tamil Nadu, 641008

Team,

Pls arrange to take necessary action, my order number[protected],

My address :

K. Subash,
6/17, indra nagar, b. K. Pudur,
Kuniyamuthur post,
Coimbatore - 641008
Mobile no:[protected] /[protected]
Mail id : [protected]@gmail.com

Team,

I was totally dissatisfied about your service delivery 7 poor response of customer care, already i was ordered some items before months back has not been delivered, will tell u the details later, kindly take immediate action for this order number :[protected]

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Address: Kutch, Gujarat, 370205

Website: Fashiondeals.in

Dear sir
I was purchasing 3combo watch in fashion deals.in and its delivery to shopclues that 3watch is allredy damage and made by poor material and this is not the watch of the three promises I have seen the photo. Your company has given me a second watch that has been cheating with a customer, now called me I'm going back to my place and I have been talking to you from your company but those people do not take any responsiveness if I do not get a proper answer, I am going Consumer claim u and Fashiondelas.in

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I bought this product fogg long lasting deo deodorants body spray for men combo pack of 2pcs, merchant ref, harmony shope, on[protected].. Order#[protected] its not a original product,,, 75 percent full of water in this bottle,, its comes smells also not good,, very bad product,, i waste of my time to purchase on shopclues,, pls give a original product, otherwise spoil a shopclues name,, i give amount 393/- including delivery charges...

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Gyanam Srivastava

from Rajgir, Bihar

Jul 5, 2018

Product not come to me why[protected] the courier patner call me and he tells that tomorrow I will give you the product then he not come and then I call him he says that I am in leave.

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Address: Srinagar, Jammu and Kashmir, 190012

Website: ShopClues

I have returned the said order to the company and has been received by the merchant on 18 june 2018 but no refund has been given to me yet. I tried to contact shopclues but no response was given to my calls and emails. Now it requested to refund me as soon as possible. For the below mentioned order[protected]. If was not refunded i will take legal action against the company as i have already raised complaint in the national consumer court against the shopclues under complaint no 797169.

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Address: Mandsaur, Madhya Pradesh, 458883

Website: SHOPCLUES

Courier 'gati' does not supply the parcels at home. He has no office at shamgarh-458883, mp his oofice is at ratlam — 120 km. From shamgarh. Sometimes he does not contact us and return the post-paid articals.. Causing financial loss to us. We do not get refund also. We cannot talk to an executive of shop clue. Refund proceedure is very combersome

So please do not send parcels through ;gatti' — mant for shamgarh 458883

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Hi I am javeed beigh from Bangalore, I had order brown tape 24mm *65 mtrs(48 pcs) but received only one piece. I had asked for return request on 9th June.
For the request I received a chat that 5 quality test is been done And final outcome is that the complete product was delivered. How can u people decide with out having check the stock I received. I have not yet opened the pack. It is as it is as I received.
So I would request u ma'am to first check with the product I received.
Then later decide.

The order I'd is[protected]

+2 photos

Jun 30, 2018

Complaint marked as Resolved

The full amount got refunded.

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Srirama Chandran

from Bengaluru, Karnataka

Jul 2, 2018

What ever digital wrist watch I received yesterday, is not either starting up or working at all. Am not happy. Order no :[protected]

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The person called and cheated in the name of shopclues saying Tata safari offer.He had received 120000 money frm us to the SBI bank in names of Arun ravidas, subramani, Anu Raj.Again he is demanding fr the money and he is not returning our money.
PH:[protected] fraud caller number
So please go through the complaint and do the needful fr this. requesting u kindly.

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Jun 27, 2018

Updated by Divyaa Reddy Details are in image

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Recent comments

I need a refund .i dont have faith on this shopping .i need my refund

Its been a month pls get this chceked why my product was not delivered, how can they run such a disgusting shoping platform