[Resolved]  ShopClues.com — Laptop Damaged

Address:New Delhi, Delhi

Hi, Product(Dell Laptop) was delivered on 23rd nov 2013, I registered the complaint on 24th nov 2013, to return the laptop because its not working at all and today its 1st dec 2013, its more than 7 days now, i haven't got any reply from their side which is really disgraceful.. Unhelpful. N today when I called them again they told me in the next 48 hrs.. Please do something!! Paid lot of money for it but cannot use it at all. Take some responsibility and do something.. If you cannot then you don't have any right to give fake promises to the customers.!! My Complaint Number is 572416!! Thank You!!
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Dear Kapil


We sincerely apologize for the inconvenience caused to you. We are getting the concern checked on priority and will share the plausible resolution ASAP. For other assistance write to us at http://www.shopclues.com/support.


Regards,
ShopClues Support
Dear Kapil,
No use of calling them...I had similar experience...its just waste of mobile bill...they even sent me a mail saying refund is initiated 4 months back, but didn't receive anything till now!!! they are fraud...so better expose them in social media like FB...

http://timesofindia.indiatimes.com/tech/tech-news/internet/Shopclues-CEO-arrested-by-FBI-for-Yahoo-Microsoft-insider-trading/articleshow/21503381.cms
CEO of this fraud company, Sandeep Aggarwal, is arrested by FBI...!! So in short it was a fraud company ran by a big fraud..!!!

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ShopClues.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    26%
    Complaints
    6999
    Pending
    47
    Resolved
    1672
    ShopClues.com Phone
    +91 12 4441 4888 (Customer Support)
    +91 12 4466 9777 (Merchant Support)
    ShopClues.com Address
    Building No. 112, Sector – 44, Gurgaon, Haryana, India - 122 001
    View all ShopClues.com contact information