[Resolved]  ShopClues.com — Nokia 5310 red express music with battery and charger [1] payment method patem rs.1164/-

Address:OLD NO-5, NEW NO-9 SUBBIAH ST, PERIAMET, CHENNAI-600003

Sir,
i have booked nokia 5310 mobile on 8/11/20, order id no[protected], paid on patem for rs.1164/- only but your delivery person told me that was cod/instead of prepaid, i told him
i cane already paid amount of rs.1164/- it was already late
why you cane delay? he wrongly answered me you go to
aynavaram office made complaint it. Why i can go to
that place i cane pay the money for mobile your are not
delivery the article intime? why i cane take legal action
against you, i am working has the asst.Commr of income tax vig, chennai-34, so whether your are deliver or refund my cash immediately. I cane intiated departmental action
against your company. Yours faithfully
r.Yogananth, irs
asst.Commissioner of income tax [vig] chennai-600034, my mobile no-[protected]. Your delivery person named d.Praveen his speech was very worlgnly speak with me, he is warned and give instructionto him how to behave with public .
Dated on:16/11/20
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Aug 13, 2021
Complaint marked as Resolved 
ShopClues.com customer support has been notified about the posted complaint.
Verified Support
Nov 17, 2020
ShopClues.com Customer Care's response
Dear Yogananth,

Greetings from ShopClues.com

Our sincere apologies for the trouble you were put through.

We understand the inconvenience you have faced against Order ID[protected], hence, we have forwarded your request to our billing department to check the transaction details for your order. You can expect the next update from us by 19th Nov, 2020. Also, please be informed that the order was confirmed against cash on delivery.

The courier partner will re-attempt the delivery of your order at the earliest.

Your patience in this unfortunate matter will be highly appreciated.

Best Regards,
Team ShopClues
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