[Resolved] ShopClues.com — non delivery of ordered item

R.G. Kaimal

from Delhi, Delhi

Address:

VVVMVP, 21st KM, Kanakapura Road, 560082

Order number[protected]
I did not receive the ordered item. Then i got a message that the address given was wrong.
My dear sir, i have been a regular customer of amazon & flipkart. And they have had no problem with the address which is the one given to you too.
I think this is deeper. Our place is a bit far from the city centre. Maybe your courier was reluctant to come out this far.
I will stick to amazon & flipkart

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Dec 1, 2019

Complaint marked as Resolved

ShopClues.com customer support has been notified about the posted complaint.

Verified Support

Oct 31, 2019

ShopClues.com Customer Care's response Dear Mr. Kaimal,

Greetings from ShopClues.com

We would like to begin by apologizing for the inconvenience this may have caused you.

With reference to your Order ID[protected] for "air gun powerful range double spring air gun free 300 pellets", we would like to inform you that our courier partners were unable to deliver the product at your shipping address as you were unavailable or non-contactable.

Hence, product has been returned to us and refund of Rs.1759.00 has been processed into your Credit Card account on 17th Oct, 2019. The RRN for your reference is[protected].

Requesting your understanding here.

Best Regards,
Team ShopClues