ShopClues.com — Order not delivered

Address:Gurgaon, Haryana

Its been more than 12days since i placed an order, Received an email that, the product is shipped.
The delivery date has passed and still not received the product.. I have been following up with shopclues customer care. Every time they say, wait for 24 hrs, we will get back to you. but I never got any response from them. If they will not sort it out within 2 days i will file a FIR against them.
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DEAR SIR MADAM


IAM FACING PROBLE 2-ORDER IS NOT RECEIVED BUT STATUSIS SWOHING ON DELIVERED&COMLETED SHOPCLUES.COM CUSTOMER CARE IS NOT RESPONDING PLEAS SIR TAKE ACTION SHOPCLUES.COM REFUND MY MONY ORDER

1-SHOPCLUES.COM SHOWING ON PIC HI QULITY BUT DELIVERED USELESS-PRODUCTS VEST OF THE CUSTOMER MONY TAKE ACTION SIR

MY MAIL ID [protected]@yahoo.com
MY MOBILE NO IS -[protected], [protected]

MY ODER NO S[protected]
[protected]
Dear Customer,

We sincerely apologize for the inconvenience caused to you. We request you to share the order details with us so that we can get this checked & revert. For other assistance, reach us at shopclues.com/help.


Regards,
ShopClues Support!
I had booked a product(Denver Hamilton Deodorant Spray 165 ml) on 20 January 2015 and this product status is showing completed on 27 January 2015 but till now I didn't received this product so how can it's status showing completed.
Regarding this problem I mailed to the Shopclues.com and called to customer care also many times but all the time they said we will arrange the proof of delivery which will be sent to you within next 7 business day but till now they didn't do it and didn't return my amount.

Complain Number[protected]
it's good

DEAR SIR MADAM


IAM FACING PROBLE 2-ORDER IS NOT RECEIVED BUT STATUSIS SWOHING ON DELIVERED&COMLETED SHOPCLUES.COM CUSTOMER CARE IS NOT RESPONDING PLEAS SIR TAKE ACTION SHOPCLUES.COM REFUND MY MONY ORDER

1-SHOPCLUES.COM SHOWING ON PIC HI QULITY BUT DELIVERED USELESS-PRODUCTS VEST OF THE CUSTOMER MONY TAKE ACTION SIR

MY MAIL ID [protected]@yahoo.com
MY MOBILE NO IS -[protected], [protected]

MY ODER NO S[protected]
[protected]

I ordered chin up bar from shop clues on 9th apr and now its been 14 days my order is not yet delivered .I am very much disappointed by service and I promise that I will never shop from shop clues . I want my order any how in this week .
I placed an order over shopclues.com on 3rd may and i have not received it yet.

I tried contacting the courier service, professional couriers, but was not able to connect.I have even mailed to them asking about the status but in vain.I have already paid for the purchase and wondering when would i receive it.The details of the purchase are as follows:


order ID: 49230339

The rest of the details are attached.
I placed an order over shopclues.com on 3rd may and i have not received it yet.

I tried contacting the courier service, professional couriers, but was not able to connect.I have even mailed to them asking about the status but in vain.I have already paid for the purchase and wondering when would i receive it.The details of the purchase are as follows:


order ID: 49230339

The rest of the details are attached.

I ordered a PC game at Shopclues.com through net banking.

Order no. 50747157.

There is no message from that and the estimated delivery date is 26/5/2015, I ordered at 16/5/2015, Now it is 29th may, still it is not delivered.
a part of my combined order no:55306237 placed on 5th june containing dove bath soap was not deliver to my shipping address even courier website also showing error now shipment is untrackable u can check with tracking:GGN[protected]professional courier).but shopclues says order has been delivered.plz help me TO SOLVE THE PROBLEM.MY CONTACT NUMBER IS:[protected]

amount deducted from bank

I have order an mp3 player worth Rs 243 on 15 march 2015 for order number 42022555 the amount has been deducted from my bank bt status at shopclues is incomplete

PRODUCT NOT WORKING CONDITION ON DELIVERY TIME

Hello sir/madem, I have order a NOVA AK-3766HC HAR CLPPER on 19/11/2014 and received on 26/11/2014.but t's not working condition on delivery time.so I want return the product and please replace the product as soon as possible.

nighter receive product not refund order no. 21093359

I have ordered samsung galaxy grand 2 phone but i yet not recived product after 1.5 month and shopclus cousmar care dont support towords my complaint and they said its deliverd.

Product not Delivered and Customer Care not picking the phone

The product is not delivered of order no:18729959 and customer care is not picking up the phone

Wrong Product

I received a wrong product and I have given a complaint and I haven't received any response from shop clues and your executives are always busy !! Is it it fraud or what as I am getting a feeling that you have no interest in my issue !

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