[Resolved]  ShopClues.com — ordered camera batteries and cheap earphones were delivered.

Address:Opposite RoyaL Gym. Raipur., , Satiwalabagh., Dehradun, Uttarakhand, 248008

Bought 2 camera batteries worth rs. 2575, order id:[protected] order placed on thu, 12 sep 2019.
Today on 23rd september package was delivered and it had wrong product. It contained a cheap knock off samsung earphones. Trying to contact the company and the seller but neither of them is responding to calls. I want to return the product and need my money refunded under buyer protection.
Contact - [protected]@gmail.com
[protected]
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Oct 26, 2019
Complaint marked as Resolved 
ShopClues.com customer support has been notified about the posted complaint.
Verified Support
Sep 25, 2019
ShopClues.com Customer Care's response
Dear Abhishek,

Greetings from ShopClues.com

Our sincere apologies for the delay that happened in resolving your concern.

We have shared the information with our Support Team and they shall be connecting with you within next 24 hours for further proceedings.

Requesting your patience here.

Best Regards,
Team ShopClues
Complaint comments 

Comments

Hi Concern,
Got an letter on 18th Sept’2019, from shop clue stating won Rs.100000. Please validate and confirm how this racket is sending such data to shop clue customer.
Mention Customer Care as “[protected]”

ShopClues.com Customer Care's response, Sep 25, 2019
Verified Support
Dear Customer,

Greetings from ShopClues.com

Our sincere apologies for the trouble you were put through.

Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.

Your patience in this unfortunate matter will be highly appreciated.

Best Regards,
Team ShopClues
My apple 4s is defected it is not work calling speaker and does not WiFi and hotspot work and internet and does not prepare I cloud I'd please help me my mobile no [protected]/[protected]
Hi,
I have received letter that the shopclues.com online shopping lucky draw contest won 1Lcak asking me to pay taxes,

one scratch card, certificate and prize help line no: [protected]
can you investigate on this and let me know is it fraud or correct?

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