[Resolved] ShopClues.com — Payment problem | |||
My order id[protected],[protected] Order is not recieved. At first payment debited from my bank account but there it shows payment failed. Then i raised a issue after few days they mailed me that your payment is successful by prepaid . But while receiving the order c courier service told that the payment is due and it is COD. But my payment is debited from my bank account through Google pay by prepaid. Till now I didn't receive my order. Was this information helpful? | |||
Aug 13, 2021 Complaint marked as Resolved ShopClues.com customer support has been notified about the posted complaint. Verified Support Oct 27, 2020 ShopClues.com Customer Care's response Dear Ipsita, Greetings from ShopClues.com Our sincere apologies for the trouble you were put through. This is in reference to your Order ID[protected] for SHAKRIN Polycotton 3D printed Single Bedsheet with 1 Pillow Cover- White-Grey (Feather Print) regarding the delivery of your order and Order ID[protected] for CASA-NEST PVC Waterproof Checkered Shower Curtain - 54X84 Inches regarding the delivery of your order. We would like to inform you that despite our efforts to deliver your order on time through Bluedart- DartPlus, it is quite unfortunate that the order could not be delivered. The courier partner will re-attempt the delivery of your order at the earliest. Also, you may contact the courier company at [protected]. Your order is still in transit to your location and now expected to be delivered soon. Your patience in this unfortunate matter will be highly appreciated. Best Regards, Team ShopClues | |||
 2 Comments | |||
Comments
Payment done by prepaid but the currier service telling my payment is due and it is COD . Kindly Do solve my payment problem.
![]()
![]()
Reply
Dear Ipsita,
Greetings from ShopClues.com
Our sincere apologies for the delay that happened in resolving your concern.
This is with reference to your Order ID[protected] for CASA-NEST PVC Waterproof Checkered Shower Curtain - 54X84 Inches.
We are pleased to inform you that the order has been successfully delivered at your shipping address.
We look forward to your next shopping with us on www.shopclues.com
Best Regards,
Team ShopClues
Greetings from ShopClues.com
Our sincere apologies for the delay that happened in resolving your concern.
This is with reference to your Order ID[protected] for CASA-NEST PVC Waterproof Checkered Shower Curtain - 54X84 Inches.
We are pleased to inform you that the order has been successfully delivered at your shipping address.
We look forward to your next shopping with us on www.shopclues.com
Best Regards,
Team ShopClues
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
26%
Complaints
6999
Pending
47
Resolved
1672
+91 12 4441 4888 (Customer Support)
+91 12 4466 9777 (Merchant Support)
Building No. 112, Sector – 44, Gurgaon, Haryana, India - 122 001
View all ShopClues.com contact information