[Resolved]  ShopClues.com — Product Not delivered after 13 Days

Hi My Name is Santosh Kumar Jha. I have Purchased a Samsung Galaxy S Duos With Order no. 11179861 For House no 1043, Krishna Nagar, Bagu, Vijay Nagar Bypass Gaziabad ( Uttar Pradesh ) But my product not delivered at my home i have many times call on customer complaint helpline but no one solved my problems he give me a complaint no. 709118, As per the customer care your product has been delivered in Chennai. but my address is Uttar Pradesh Gaziabad and sir no any one solved my problems what can i do in this case . Sir please send the Notice as per legal adviser. Sir I bring to notice you that the payment of my mobile is already paid by me
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
ShopClues.com customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hey Santosh,

We sincerely apologize for the inconvenience. We have received you concern and are initiating the refund process for your order. You will soon receive updates from us regarding the refund status of your order.

Thanks!

ShopClues Support

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ShopClues.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    26%
    Complaints
    6999
    Pending
    47
    Resolved
    1672
    ShopClues.com Phone
    +91 12 4441 4888 (Customer Support)
    +91 12 4466 9777 (Merchant Support)
    ShopClues.com Address
    Building No. 112, Sector – 44, Gurgaon, Haryana, India - 122 001
    View all ShopClues.com contact information