ShopClues.com — REFUND AMOUNT | |||
I HAVE ORDERED A CASIO EDIFICE WATCH WORTH RS.3550 ON 26 JANUARY 2015.BUT ON DELIVERY I HAVE FOUND THAT MY PRODUCT IS DAMAGED.I HAVE MADE A COMPLAIN TO SHOPCLUSE REGARDING THIS.PICKUP IS GENERATED AND ON 6 FEBURARY 2015 MY WATCH HAS BEEN PICKED UP BY JV EXPRESS.ON 12 FEBURARY 2015 MY REFUND AMOUNT IS PROCEED BUT I HAVE NOT GET MY AMOUNT ON MY BANK ACCOUNT. I WANT THIS MONEY FOR SOME OF MY NEEDS AS SOON AS POSSIBLE.I AM A STUDENT.I ALSO HAVE SOME ANOTHER ESSENTIALS WORKS BESIDES THIS. WHENEVER I CALL SHOPCLUSE CUSTOMER CARE THEY SAY AFTER 48 HRS. MY AMOUNT WILLL BE PAID. BUT IT IS MORE THAN A A WEEEK I AHAVE NOT GET MY AMOUNT . MY ORDERED NO.35249303 RETURN ID. 857171 Was this information helpful? | |||
 3 Comments | |||
Comments
you give a very bad service to your customer.iam ver unhappy.in future i wil suggest to nobody to shop on shopcluse
Reply
Dear sir,
I was create 2 EA orders from shop clues[protected] Apple headset ) and[protected] Haf shorts) .
Please see check details below as per order
1 For order no ; ;50048242
Apple iPhone iPad Earphones Ear Pods with Remote and Mic Hands free Headphones For iphone 3, 3S, 4, 4S&5 more (QTY:1)
Estimated Delivery Between: Fri 8 May and Sun 10 May
they have sent 1 order but defective not working then i informed to after recieve my courier .
then they forwarded the other headphone but the Jack is already damage i have shown in pics .
problem is reverse Pick up ok. he says to me i will sent to via courier then check item the refund .
its shop clues responsibility to reverse pick because we have no time to go there .
this is all the matter .
they didn't any reply after my 2nd headset query please provide reverse pick up and refund my amount as soon as it is.
2 For order no 48861745
the quality is very poor and cloth stretch with ends and joints .
I forwarded the complaint he shown return complete but no update yet in mail id or shopclues error .
i already check with amount in my account but no credit issued for me.
Thanks & Regards,
Vikas sharma
([protected])
I was create 2 EA orders from shop clues[protected] Apple headset ) and[protected] Haf shorts) .
Please see check details below as per order
1 For order no ; ;50048242
Apple iPhone iPad Earphones Ear Pods with Remote and Mic Hands free Headphones For iphone 3, 3S, 4, 4S&5 more (QTY:1)
Estimated Delivery Between: Fri 8 May and Sun 10 May
they have sent 1 order but defective not working then i informed to after recieve my courier .
then they forwarded the other headphone but the Jack is already damage i have shown in pics .
problem is reverse Pick up ok. he says to me i will sent to via courier then check item the refund .
its shop clues responsibility to reverse pick because we have no time to go there .
this is all the matter .
they didn't any reply after my 2nd headset query please provide reverse pick up and refund my amount as soon as it is.
2 For order no 48861745
the quality is very poor and cloth stretch with ends and joints .
I forwarded the complaint he shown return complete but no update yet in mail id or shopclues error .
i already check with amount in my account but no credit issued for me.
Thanks & Regards,
Vikas sharma
([protected])
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