ShopClues.com — Unable to track the shipment[protected]

rvg2014

Address:

Pune, Maharashtra

Hi All, I have ordered Linen Cotton Full Sleeve Shirt ( White ) on shopclues on 4th April. On 8th April i received update that your item is shipped via Delivery and the tracking number for this shipment is [protected]. Till today 18th April i do not receive my order and tracking status of order is not updated on shopclues. On 15th Apr i contacted support team on telephone and they triggered mail on my behalf. On the same day i received mail from shopclues team that they will update me the status. Thereafter i chased them via mail on 16th and 17thApr for update but they did not reply me and still i am waiting for reply. For this order i have already paid the money but looks like that shopclues team do not respect customer. If anyone from shopclues management team monitor this then i request you to fulfill my order. Thanks & Regards, Rohit Gaikwad

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ShopClues.com Customer Care

from Gurgaon, Haryana

Verified Support

Dear Customer,

We have noted your concern and getting this checked. Apologies for the inconvenience caused. The timely updates will be shared on the registered contact details.

Regards,
ShopClues Support!

rvg2014

Hi ShopClues Team,

Still no progress on my order and this time delhivery team is saying that order is pending due to shopclues team. Since last two days delivery status at http://track.delhivery.com/p/[protected] for my order[protected][protected] is "Consignment Manifested". Today i had call with delhivery team and they are saying that they have received the item but shipment address is not updated on item and they asked me to contact shopclues team.

Can you please update what is the issue and why my order is not processing. I made order on 4th of may and today is 24th and still i am chasing with you on mail and telephone. As i said earlier i already paid money for this item and if you are not capable to deliver this order please refund my money. Also i request you to loop your management team in this mail trail.

Thanks & Regards,
Rohit Gaikwad
Mob: [protected]

rvg2014

HI ShopClues Team,

I am chasing you since last 10days and still you are not bother to reply on our concern. Is this service you are providing to customer. I already paid money for my order and its look like that you do not worry about customer money.

Thanks & Regards,
Rohit Gaikwad
Mob: [protected]

mahen58

from Hyderabad, Telangana

I have ordered samsung 40J5100 tv in shopclues.com on 31st dec, expected delivery date 11th jan 16 later they changed the date to 15th jan, this was dispatched on 6th jan unable to track it on courier, even when i call help desk they are not giving respone, order id 80423481.