ShopClues.com — Wrong size product delivered - money not refunded | |||||
Hi I have purchased a 30 inch Jumbo teddy bear (Soft toy) from Shop clues on 8th Oct. It was a gift for my daughter. After continuous followup with Shopclues, it got delivered on 21st Oct, Total 14 days wasted in the process. My problem doesn't end there. The product delivered to me was small in size. Not even 2 ft( that is when teddy bear is standing, full length). terribly disappointed with this. After that I immediately asked them for refund. But till date I have not received that also. Shopclues should compensate for all the inconvenience caused. It was not just another product it was a gift. They have mentioned wrong sizes in their website, thus cheating the customers. They should refund double the amount. Please look into this and resolve it on priority. Details: Order id: 70586009 Return id: 2180109 Regards Arun Nair [protected] Was this information helpful? | |||||
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When asked you are fraud he put my call on hold and thats it.
Not sure weather this is with the knowledge of https://www.consumercomplaints.in. But it is shocking.
Lost my confidence with the site