[Resolved]  ShopClues — Lottery fraud

I ordered a product from shopclues many day ago. Today i received a sms from shopclues that "dear customer you are order a product from shopclues company. Your name to open the luky draw mahindra xuv 500
Cost rs=12, 60, 000 the charge of your registration service payment rs 3500. This is valid for one day. Contact helpline number [protected]" after see this i think it is a fraud. And some time later he call me and i receive the call. He say i am a customer service man of shopclues and you won the price, please claim this after send rs 3500 at our company bank account. A nd i say him u are a fraud, shopcules haven't any such lottery. I also say him this 2100 century, you think all of indians are fool, uneducated. There are many good work for earn money. And this corona pandemic situation, you want money from us.. Please help people and give up this type of bad work.
And secondly, how they receive order information from shopclues. They are employee of shopclues and bluedart. Ultimately i have a advice for shopclues that please give more privacy security to your customer and donot share order information etc anyone.. Love for shopclues💕💕
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Aug 6, 2021
Complaint marked as Resolved 
ShopClues.com customer support has been notified about the posted complaint.
Jul 29, 2020
Updated by AssamBoy
The fraud number are [protected] and [protected].please take action against both numbers...
Verified Support
Aug 19, 2020
ShopClues.com Customer Care's response
Dear Customer,

Greetings from ShopClues.com

Our sincere apologies for the trouble you were put through.

Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.

Your patience in this unfortunate matter will be highly appreciated.

Best Regards,
Team ShopClues
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