[Resolved]  ShopClues.com — Broken product received and no response received after calling customer care number many times

Address:Jaipur, Rajasthan

I had bought 1 Eyeconic Smudge free Kajal on 26-Nov-13 and it got delivered on 28-Nov-13, but the product received was broken and was in bad condition. I had lodged the complaint on 28th-Nov-13 itself in writing as well as spoken to the shopClues customer care executives 3 time, they told me that they are sending me an email & i should revert on that email with the broken product images. But, till today i am waiting for the email. Finally i got this forum and sending you the product images. Please look at it and provide me an early solution. Swati Chauhan [protected]
+2 photos
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Aug 13, 2020
Complaint marked as Resolved 
Dec 03, 2013
Updated by Swati CH
Hi ShopClues team,

My order id is-8876701, You can see the review on my complaint. Please save your self from one more negative comment my resolving my problem asap.


Regards:
Swati [protected]
Complaint comments 

Comments

Dear Swati,


We are regretful for the inconvenience caused to you. We are arranging a call on the shared contact number. However, we request customers to quote the order ID for immediate resolution from us. For other assistance, write to us at www.shopclues.com/support.


Regards,
ShopClues Support
Hello,
No use of calling them...I had similar experience...its just waste of mobile bill...they even sent me a mail saying refund is initiated, but didn't recieve anything till now!!! they are fraud...

http://timesofindia.indiatimes.com/tech/tech-news/internet/Shopclues-CEO-arrested-by-FBI-for-Yahoo-Microsoft-insider-trading/articleshow/21503381.cms
CEO of this fraud company, Sandeep Aggarwal, is arrested by FBI...!! So in short it was a fraud company ran by a big fraud..!!!

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