[Resolved]  ShopClues.com — deduct twice the amount of the parcel

Address:High COurt of Meghalaya, Near Overseas Bank, 793001

That on 11th september 2019, after ordering the product (21 in 1 multiple knife), the amount i paid is 710 and due to network problem i have tried again to pay the amount. Then after receiving the product and after i check the statement from my bank account, it appears that it has been deduct twice.

Kindly do the the needful from your end so that i may get back the amount.

Your earliest response in this regard will be highly appreciated.

Thanks regard,
Endrosing
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Oct 29, 2019
Complaint marked as Resolved 
ShopClues.com customer support has been notified about the posted complaint.
Verified Support
Sep 25, 2019
ShopClues.com Customer Care's response
Dear Customer,

Greetings from ShopClues.com

We would like to begin by apologizing for the inconvenience this may have caused you.

Please share your order details to enable us to check and resolve this at the earliest.

Best Regards,
Team ShopClues
Complaint comments 

Comments

Coupons given as notification is fake and irritating...tòoo Mch Fool making
ShopClues.com Customer Care's response, Sep 25, 2019
Verified Support
Dear Customer,

Greetings from ShopClues.com

We would like to begin by apologizing for the inconvenience this may have caused you.

Please share the respective coupon code to enable us to check and resolve this at the earliest.

Best Regards,
Team ShopClues
Respected sir/ madam
I received call from your company that I won the price a xuv 500 car.. and it will be delivered on sunday (15.09.2019). I spend lots of money for claims that car.. but still i am not received that price... for this process carried by ahbishek mindal from your company.. pls do needful thankk you
Krishna0743's reply, Sep 16, 2019
Pls do needful. As early as possible.. thank you
Krishna0743's reply, Sep 16, 2019
Price is not received still.. pls do needful
ShopClues.com Customer Care's response, Sep 25, 2019
Verified Support
Dear Krishna,

Greetings from ShopClues.com

Our sincere apologies for the trouble you were put through.

Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.

Your patience in this unfortunate matter will be highly appreciated.

Best Regards,
Team ShopClues
My order no is[protected]
fedex track no.[protected]
in this 2 items
one is rice bowl & second is wooden sticks
we received only wooden sticks
i paid for 2 items - 200/-
pls. Check and send the item

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