[Resolved] ShopClues.com — fraud- lucky draw

Maria901

Address:

ShopClues

I had ordered some items from shopclues which were not delivered instead today i received a call from someone (+91-[protected]) who said that i have won a car in shopclues lucky draw for an amount of rs 680000. I could have the car delivered or the amount encashed for a registration fees of rs.6500/- to the sbi account of mr. Vivek avinash kamble (A/c: [protected]) which must be paid immediately. Even a photo of the car apparently i won was sent through whatsapp (From: +91-[protected]).

This is fraud! But i am more concerned about how could such fraud be allowed to take root at shopclues. Is this not indicative of the violation of the data protection and privacy of the customers at shopclues? How are my order details and contact number exposed to such fraud? Is this not a responsibility of shopclues?

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Aug 6, 2021

Complaint marked as Resolved

ShopClues.com customer support has been notified about the posted complaint.

Verified Support

May 30, 2020

ShopClues.com Customer Care's response Dear Maria,

Greetings from ShopClues.com

Our sincere apologies for the trouble you were put through.

Kindly note that we are not running any such contest and this is a scam for which our Legal Team is already investigating. Even we are concerned about our customer's privacy and we assure you that the situation will be completely corrected.

Your patience in this unfortunate matter will be highly appreciated.

Best Regards,
Team ShopClues