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ShopCruze Complaints & Reviews

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Updated: Aug 9, 2019
Complaints 11
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ShopCruze reviews & complaints(11)

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S
Surjan Joseph
from Bhongir, Telangana
Aug 9, 2019
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Hi team recently recieved some online lucky draw contact and recivied 1 lakh winning prize value in that letter with coupon. Is that fraud or company related thing.

Because look like in additional note asked to pay advance tax amount from our end. Kindly check and confirm.

Is there any lucky draw contest planned from company side for 9th anniversary celebration. This will help me to lot to further move if it's fraud.
ShopCruze customer support has been notified about the posted complaint.
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    D
    Divya Jaiswar
    from Mumbai, Maharashtra
    Aug 26, 2017
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    Address: Mumbai City, Maharashtra
    Website: Shopclue.com

    Product with order no.[protected], i have asked for return and refund the money to my bank a/c but u people instead gave me cluesbucks. I want my refund to be sent to my bank a/c. I request many times for converting the cluebucks into my bank account. So plz look into the matter, its been almost 5 days. And one more thing i have updated my bank a/c information.
    ShopCruze customer support has been notified about the posted complaint.
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      E
      Er Jitendra Singh
      from Bargarh, Odisha
      Aug 8, 2017
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      Address: Barmer, Rajasthan

      Sir
      Please tell me. How insert a sim card to my mobile watch phone model no is m8
      Please tell me sir
      I'm waiting to get answers
      This mobile watch purchase today by flipcart company online shopping and i don't know how insert a sim card in this mobile phone
      Please sir reply me fast
      Not given sim card slot in the front side and i don't know how open the back side cover
      ShopCruze customer support has been notified about the posted complaint.
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        D
        Dr Ranjit
        from Ludhiana, Punjab
        Aug 3, 2015
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        I (Ranjit Singh) am sorry to inform u that I have deposited money in the account held by shopcruze. Neither I have got the ac nor my money back despite the no of requests. Please return me my money else I will go to court. I have already submitted the details of my bank account. My amount is 42500 rupees.
        ShopCruze customer support has been notified about the posted complaint.

        ShopCruze — Shopcruze.co.in per maine 6999 Rs. ka mobile order kiya tha per received nahi hua hai

        sir maine shopcruze.co.in per 21st april 2015 ko ek order kiya tha uske sath 4 ticket free the sir unhone mere se debit card se 6999/- payment karwa liya per mera mobile aaj tak mere pass nahi aaya hai sir please help me.

        Refund of money. - Comment #2405817 - Image #0
        Refund of money. - Comment #2405817 - Image #1
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          M
          munna1988
          from Kolkata, West Bengal
          Jun 5, 2015
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          Address: Paschim Medinipur, West Bengal

          Sir Im Debasis Maiti from west-bengal i have paid rs-4143 in shopcruze.co.in but still not get my product. My order details is as following... Merchant Website : shopcruze.co.in Date :[protected]:49:12 Merchant Reference Number :[protected] EBS Payment ID : 35541723 Payment Mode : State Bank of India Netbanking Amount : 4143.00 Customer Name : DEBASIS Customer Email : [protected]@gmail.com Status : SUCCESS
          ShopCruze customer support has been notified about the posted complaint.

          ShopCruze — REFUND MY ITEM AS SOON AS POSSIBLE

          I have ordered a combo offer of Rs 2999/- and it's been more than 20 days my product has not been delivered, so i want a refund as soon as possible.

          wrong product received but nor proceed for right product

          Dear, i order lumia 535, black colour, but i received orange colour, after continuous follow-up still not received
          My order ID is 4129. I have paid Rs.5510.35. Through paytm on 09.09.2017. But till date no confirmation or no response has been made. Can I get any information regarding this.
          Shopcruze -- No response from their side. No updating. No product received. No refund made.

          My order ID is 4129. I have paid Rs.5510.35. Through paytm on 09.09.2017. But till date no confirmation or no response has been made. Can I get any information regarding this.
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            M
            Meghnath Saha
            from Kolkata, West Bengal
            May 17, 2015
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            Address: Hooghly, West Bengal

            To Mr. Rahul/Shuvam (shopcruze.co.in) Injuction Cook Purchase to your website on 21st, April, 2015 & total payment of Rs. 2, 999/- (Two Thousand Nine Hundred Ninetynine) only paid of my Bank A/c but still today I am not received to your Product, please be contract immediately & reply as early as possible by Email or over Phone.
            ShopCruze customer support has been notified about the posted complaint.
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              D
              durgesh.nandndan817
              from Gaya, Bihar
              Apr 28, 2015
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              Address: Vaishali, Bihar

              I Durgesh Nandan placed order for a product, on the eve the Customer Representative asked me to pay through direct pay mode i paid amount 1500 throught my debit card but now i am not intrested in this product so i asked to customer representative to refund my amount 1500 but they asked it is not possible untill i pay more amount. i am not satishfied with this so please refund my amount DURGESH NANDAN [protected]
              ShopCruze customer support has been notified about the posted complaint.
              My name is Akshay Gajare from Maharashtra, karad, pin code- 415110
              I ordered 2999 and 5499 combo pack and win holiday voucher and 32" samsung led on date 05/05/2015..
              He said product will receive few days..
              But product is not delivered to me...
              Plz refund my amount ..
              Payement id : 36587824 and 36602003
              My name is Akshay Gajare from Maharashtra, karad, pin code- 415110
              I ordered 2999 and 5499 combo pack and win holiday voucher and 32" samsung led on date 05/05/2015..
              He said product will receive few days..
              But product is not delivered to me...
              Plz refund my amount ..
              Payement id : 36587824 and 36602003
              I ordered a combo offer of Rs 2999/- and it said that it will deliver the product with in few days.It's been more than 50 days the product is not being delivered and they are not picking up the phone.May be the company is fraud or something.So i want now them to refund my money as soon as possible.plzz help me..
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                K
                kaleemsitu
                Apr 27, 2015
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                Address: Dehradun, Uttarakhand

                Hello sir, I was purchase 2999 rs combo pack at 12th march .. Include t- shirt, wallet, belt & gogals . and gift jawellry kit. . but giagls & jewellery kit not receive.. So plzz delivered my complete product otherwise return my payment .. And my payment I'd.[protected], .. Plzz delivered my product..
                +1 photos
                ShopCruze customer support has been notified about the posted complaint.
                Plz call ya msg me...product order date 5/5/2015
                My product not delivered my mobile number is [protected]
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                  R
                  riku@
                  from Bhubaneshwar, Odisha
                  Apr 25, 2015
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                  Address: Khordha, Odisha

                  I ordered a combo offer of Rs 2999/- and it said that it will deliver the product with in few days.It's been more than 15 days the product is not being delivered and they are not picking up the phone.May be the company is fraud or something.So i want now them to refund my money as soon as possible.
                  ShopCruze customer support has been notified about the posted complaint.
                  I ordered a combo offer of Rs 2999/- and it said that it will deliver the product with in few days.It's been more than 50 days the product is not being delivered and they are not picking up the phone.May be the company is fraud or something.So i want now them to refund my money as soon as possible. Plzz help me..
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                    A
                    ankurkundan
                    from Delhi, Delhi
                    Apr 25, 2015
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                    Address: Gautam Buddh Nagar, Uttar Pradesh

                    I received a call from this number[protected]. The customer executive claimed to be calling from shopcruze.co.in. He offered that if, within today, I would make a purchase of Rs 3, 000 or more, I would get an assured gift of either of the following: 1) Dell Laptop, 2) Samsung 32" LCD, 3) Samsung Galaxy S4, or 4) A travel package. This offer is clearly too good to be true. Initially, I took it that the executive was calling from a similar sounding and now popular site of shopclues.com. But he clarified by spelling it as shopcruze and asked me to google it. He said I must make the purchase by 6:00 pm today, seemed insistent on convincing me to go for the purchase during that very call. I asked him to call a little later as I pretended to be busy elsewhere. And then, when I explored the site, links of 'terms and conditions', 'disclaimer', 'shipping policy', etc. were not opening up only. This site is surely counterfeit and out today to lure many people and run away with their money. Request action against these people at the earliest. Thanks, Ankur Kundan
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                      S
                      Satyarock
                      from Sirsa, Haryana
                      Apr 23, 2015
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                      Address: Allahabad, Uttar Pradesh

                      This company is not talking . This company also not pickup my call. They are only saying wait . 20 day has gone but my product did not deliver or not refunding my money. Please help me . And refunding my money. This is my payment id[protected]
                      customer support has been notified about the posted complaint.

                      ShopCruze — fraud

                      www. Shopcruze.co.in I have ordered on shopcruze.co.in 4 t shirt and 3 shirts .I have paid rs 3066. But still I have not received my product .order date 22/04/2015. Payment id 35986656. Email id [protected]@gmail.com
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                        D
                        Danielkumar Benugu
                        from Bhubaneshwar, Odisha
                        Apr 16, 2015
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                        Dear sir My Name is Daniel kumar Benugu. Merchant Website : shopcruze.co.in Date :[protected]:23:20 Merchant Reference Number :[protected] EBS Payment ID : 33800622 Payment Mode : VISA Debit Card Amount : 2999.00 Customer Name : DANIEL KUMAR Customer Email : [protected]@gmail.com Status : SUCCESS but order not received to me. please help me sir. customer care no not responding.
                        ShopCruze customer support has been notified about the posted complaint.
                        Dear Sir, I have my complaint about shop cruze. I have sent mail to their official mail ID, [protected]@gmail.com>, [protected]@shopcruze.com but mail is dropping. Kindly help me.

                        I have made following payments as per your team member Mr. Rashid Malik/ Deepak shrivastawa instructions, but I did not received the product. It is getting over one year and it show how irresponsible your company is and your staffas are indulge in fraud activities with customer. I warn to return my money or I will complaint about this to authorities:

                        1) Date: 22.07.2014, Payment ID: POS [protected] shop cruze txn# 842092, maode of payment: SBI debit card, Amount: Rs. 25, 000. (dealing person: Rashid Malik)

                        2) Date: 02.08.2014, Payment ID: POS [protected] shop cruze txn 529229, mode of payment: SBI debit card, Amount: Rs. 10, 500. (dealing person: Rashid Malik)

                        3) Date: 02.08.2014, Payment ID: shop cruze, mode of payment: HDFC card ending 3633 Amount: 20, 000. (dealing person: Rashid Malik)


                        4) Date: 29.10.2014, Payment ID: [protected] shop cruze txn# 669246 mode of payment: SBI debit card Amount: Rs. 2499.(complaint: American jewellary set not given, dealing person: deepak shivastawa)
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