[Resolved] Shopify — product yet not delivered and no status update.

Charanjit Singh Bhogal

Address:

Yavatmal, Maharashtra, 445001

I had purchase hair straightener on 06.12.2019 amount of rs. 1099/-. The payment of the same has been made through net banking and the order also confirmed. But the product is still not received and not any option available for tracking the order. There not any response received from seller. Kindly take appropriate action in this regards. Kindly arrange to refund along with compensation of mental harassment. Treat this fraudulent transaction as cheating u/s 420 of ipc. Screenshot in this regards attached herewith.

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Jan 13, 2020

Complaint marked as Resolved

There is no facility available on miss heaven website to track the order details. I have not received any email from company regarding dispatch details of products even net banking payment is confirmed. There is no any contact number available on site. After making an inquiry i have received a mail from [email protected] according to mail there is email id of seller is mention as [email protected] and incomplete address where available on website in refund policy the address is mohali, 160071 Mohali PB, India. There is no any reply of product dispatch received from [email protected] mail id provided by [email protected]. It is clear that the seller is fraud and 420. It more than one month no any communication received from seller. Treat this matter as fraudulent transaction. The whole website is designed to cheat with consumers.

Jan 13, 2020

Updated by Charanjit Singh Bhogal here is no facility available on miss heaven website to track the order details. I have not received any email from company regarding dispatch details of products even net banking payment is confirmed. There is no any contact number available on site. After making an inquiry i have received a mail from [protected]@cashfree.com according to mail there is email id of seller is mention as [protected]@gmail.com and incomplete address where available on website in refund policy the address is mohali, 160071 Mohali PB, India. There is no any reply of product dispatch received from [protected]@gmail.com mail id provided by [protected]@cashfree.com. It is clear that the seller is fraud and 420. It more than one month no any communication received from seller. Treat this matter as fraudulent transaction. The whole website is designed to cheat with consumers.