Shopkaar.com — product not delivered even after 2 weeks

Website:shopkaar.com

On 07/09/2017, ordered a mobile redmi 4 (Colour: gold - ram + rom: 2gb+16gb) with full payments thru credit card. Got message that the product will be delivered by 5-7 days.

Subsequently i contacted them 09/09/2017 regarding delivery and they said it takes 5-7 days to dispatch the item plus delivery time of 3-4 days.

Now they are nowhere - their website is down. Pls help.
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