Shopkin — fake fake | |||
I had ordered 2 products from Shopkin, they confirmed the payment through Razorpay and product shall be delivered within 12-14 days. The order date was 26 March. I kept writing to them, but there was no revert. Today I shared this concern on Razorpay support, they have acknowledged my complaint and wrote to me that they will look into this. This is very sad that anyone can make an e-commerce platform and loot people. Today Razorpay wrote : Razorpay Support 5:04 PM (9 minutes ago) to me Hi Purva Chouhan, Thank you for reaching out to us. We checked that the payment is successful from our end. We are a payment gateway which means we facilitate merchants with online payments. We are checking this with the merchant and would request you to wait for 6-7 working days. We will get back to you shortly. Thank you for your understanding. The ticket reference for your request is #532545. We have enhanced our support options, please visit our Support page for more details on - https://razorpay.com/support Regards, Team Razorpay This is a humble request to Consumer Complaints that strict policies should be made for the registration of these platforms. More than 50% of sales are done online today, and they sustain on trust if these companies come up, then it would be really difficult for us to trust others. Was this information helpful? | |||
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