[Resolved] Shopon4U.com — Not shipping order | |
this site has not delivered my order id #3244 from last 15 days which they promised will be delivered in 3 days.if they don't take action i will hav to lodge complaint in consumer forum, police station, and cyber crime. i have proofs in form of call recordings and others which i will disclose when needed...as it's do or die situation for me with nothing left... Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 6 Comments | |
Comments
Cheating From a WebsiYesterday I got a call from Shopon4u.com, John is his name and he told me I got a 3rd prize tata nano card from shop on premier league contest and he told me to visit your website and search offer in search column..and from the 2nd page he told me "Special offer 1" that is Rs42, 498.00 offer price{{ Rs19, 999.00 } is my offer and I got it for around 833 rs as government tax and all..he told me all I need to pay is Rs 833 but before that he told me rs 19, 999 will be deducted from my account first and after emi scheme within 4-5 hours will get my cash back to my account after deducting Rs.833/-after tat call transfer to emi and One Mr.Kumar told me the process and he needs the password security Code for security reasons Which is been sent to my mobile.first I didn't gave then he told if I tell so tat I will get my cash back within 4-5 hours after deducting rs833/- .then they told me it is successfully done and I get d cash back deducting only 833/- within 4-5 hours. Then he told me I will get an sms after I get the amount.then he told you guys will cal back within 10 min and tell the products which I got as prizes..arount 70,[protected] Rs./- products are my gifts n all. Then all I need is my money back..thats my mothers account..after a few moments mymother called and she told again Rs 50, 000 deducted from her account from team..and I checked the transaction details and I seen these guys deducted a total of Rs, 69, 999..This will be a big problem oke.. .And the thing is I called customer care 10 times..but not getting any positive sign from them..Pleaseee help me..Here are the details..this is the message after my purchase " Your order has been received . Thank you for your purchase! Your order # is:[protected]. "" You will receive an order confirmation email with details of your order and a link to track its progress. I did'nt receive e-mail yet.. These are the numbers which I Got the calls [protected]-JOHN CUSTOMER CARE [protected]-KUMAR EMI [protected]-SHOP4U Customer Care I searched there facebook page and all..they have a page..Bcoz first time i am so upset to purchase your cheaper and fake thingsthey told..i have been dealing with many other websites.But this s the first time I am getting trapped..my mother is not well and my father is having rest after a open heart surgery..my house s getting renovation as wel..I need the money back..Please Solve the problem As early as possible ..Mail me @ [protected]@gmail.com r else call to [protected] ASAP..
See the first 2 transactions..They deducted My 50, 000 rs Without knowing me and they cheated me Of getting rs 19, 999..Please Help me..
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See the first 2 transactions..They deducted My 50, 000 rs Without knowing me and they cheated me Of getting rs 19, 999..Please Help me..
Hi All,
I have a bad experience with shopon4u.com (i.e. shoponmarketing). Incident happened with me is:
On 4th July I had received a call from shopon4u.com[protected]. They told me that, as you are selected for top ranker for online shopping, the shopon4u.com offering you as valuable customer to nominate for steal the deal contest which will be conducted by them, in the month of August. For that you have to become a member of shopon4u.com, with the payment of Rs. 3500 and after that you will be eligible for steal the deal contest. Also, you are regular online shopping member, the company will provide you the username and password which is central government approved to shop online even for other online shopping sites like flipkart, snapdeal etc. with extra discounts on each and every products. Even I had asked him to query that how is it possible to get discounts on other sites? But he had replied me that you need to login with given username and password to avail extra discounts. Still I had a doubt in my mind, so I have requested them to give me some time to check your website and then I will decide to go for your membership. They told me it’s OK for us and we will give you a call back on next day at 10 AM. On same day night, I had cross checked all the details on their website, I found the steal the deal contest details, but no information regarding discounts which was committed by them.
The next day morning on 5th July, at sharp 10 AM, I had received a call from same number, the executive told me his name as Rohit Nanda, again he provided me the same information in that call. Again I had asked about the discounts. But he told me, whatever we offered you on phone communication, we will provide you the same details through mail along with username and password to clear your doubts but before that you should have to become a member and need to place an order worth Rs. 3500. In that order we also provide you the free gifts of worth Rs. 11794 in Rs. 3500, which contains Lotto Shoe + Lotto T-Shirt+2 Bed Sheet +Reebok Sunglass with warranty.
With that information, I got ready to place an order. I told him that I am unable to come online right now, so he give me faith about to give me details of payment mode, we will place you the order on behalf of you. I had over confused whether should I give the details or not but he assured me that the details provided by you remain confidential and once placed the order the details will be destroyed.
With blind faith, I had provided the details and order got placed worth Rs. 3419. . The online transaction got taken at 10.26 AM and through mail, I had received the order confirmation of Order Id:[protected] at 11.52 AM in which they had asked me to confirm the order by replying to this mail. I had done the same. After that I had received a confirmation call from them to thanking me for placed an order and confirmation. I had again asked them for what about the username and password, they committed me it will take 2-3 working days to complete all the process and then you will receive the mail. Even after I had received 2-3 calls for confirmation and verification within half an hour. Rohit Nanda told me that now you are the top ranker in the nomination for the steal the deal contest and shared credit points, one password to communicate with each other for further details. After that he also not communicated with me and all the numbers even which was mentioned in order confirmation mail are now out of service.
In the next week, after 4-5 days, on 11th July 2014, I had received a call from my IndusInd bank credit card department (through which I had paid the amount to place an order) that I had requested for EMI conversion for amount of Rs. 46500 which was paid to shopon4u.com vendor on 5th July 12.30 PM. I got blank with this fraud. I had again cross checked with bank but confirmed the same. At that time, I had requested them to block my card and blocked the same. Also I had sent a request through mail to dispute the amount. But they confirmed that for that authentication was proper.
Then I had called to customer care number [protected] on 11th July 2014 for the clarification to know what was happened exactly. But executive was unable to give the information and she told me that she will sent my request to senior person team and I should have to wait for 24 hrs and verification team will get back to me. I also requested her connect me with Rohit Nanda who had assisted me to place an order and to whom I had provided my credit card details, but since that day no response to my mail. Since that day, I calls to customer care number and request them to please do the needful action, but they going to avoid me. Since, I got only complaint number from them as CPN200155. Instead of that no action taken and no response to my mails.
On 22nd July, I had received a parcel form shopon4u.com, on that invoice I found some mismatches.
The order id which was placed and acknowledgement mail I had received shows 10000161 but the product I had received shows order id[protected]. Also my mail id is tushar.[protected]@gmail.com but the product invoice shows as tushar.[protected]@gmail.com where both the details are not matching. Parcel is also small, I thought this cannot contain the said products in one parcel, so I haven't open it at all.
I had placed an order on 5th July 2014 through Rohit Nanda, but invoice showing date as 28th June 2014.
Amount is also different. Now I am going to consumer forum with all these proofs and already lodged an complaint to Pune cyber cell. Cyber cell team also investigating the same.
I am requesting all that think before to place an order on shoponforu.com and help me to resolve my query asap. Please be aware and share my experience to your friends and relatives.
I have a bad experience with shopon4u.com (i.e. shoponmarketing). Incident happened with me is:
On 4th July I had received a call from shopon4u.com[protected]. They told me that, as you are selected for top ranker for online shopping, the shopon4u.com offering you as valuable customer to nominate for steal the deal contest which will be conducted by them, in the month of August. For that you have to become a member of shopon4u.com, with the payment of Rs. 3500 and after that you will be eligible for steal the deal contest. Also, you are regular online shopping member, the company will provide you the username and password which is central government approved to shop online even for other online shopping sites like flipkart, snapdeal etc. with extra discounts on each and every products. Even I had asked him to query that how is it possible to get discounts on other sites? But he had replied me that you need to login with given username and password to avail extra discounts. Still I had a doubt in my mind, so I have requested them to give me some time to check your website and then I will decide to go for your membership. They told me it’s OK for us and we will give you a call back on next day at 10 AM. On same day night, I had cross checked all the details on their website, I found the steal the deal contest details, but no information regarding discounts which was committed by them.
The next day morning on 5th July, at sharp 10 AM, I had received a call from same number, the executive told me his name as Rohit Nanda, again he provided me the same information in that call. Again I had asked about the discounts. But he told me, whatever we offered you on phone communication, we will provide you the same details through mail along with username and password to clear your doubts but before that you should have to become a member and need to place an order worth Rs. 3500. In that order we also provide you the free gifts of worth Rs. 11794 in Rs. 3500, which contains Lotto Shoe + Lotto T-Shirt+2 Bed Sheet +Reebok Sunglass with warranty.
With that information, I got ready to place an order. I told him that I am unable to come online right now, so he give me faith about to give me details of payment mode, we will place you the order on behalf of you. I had over confused whether should I give the details or not but he assured me that the details provided by you remain confidential and once placed the order the details will be destroyed.
With blind faith, I had provided the details and order got placed worth Rs. 3419. . The online transaction got taken at 10.26 AM and through mail, I had received the order confirmation of Order Id:[protected] at 11.52 AM in which they had asked me to confirm the order by replying to this mail. I had done the same. After that I had received a confirmation call from them to thanking me for placed an order and confirmation. I had again asked them for what about the username and password, they committed me it will take 2-3 working days to complete all the process and then you will receive the mail. Even after I had received 2-3 calls for confirmation and verification within half an hour. Rohit Nanda told me that now you are the top ranker in the nomination for the steal the deal contest and shared credit points, one password to communicate with each other for further details. After that he also not communicated with me and all the numbers even which was mentioned in order confirmation mail are now out of service.
In the next week, after 4-5 days, on 11th July 2014, I had received a call from my IndusInd bank credit card department (through which I had paid the amount to place an order) that I had requested for EMI conversion for amount of Rs. 46500 which was paid to shopon4u.com vendor on 5th July 12.30 PM. I got blank with this fraud. I had again cross checked with bank but confirmed the same. At that time, I had requested them to block my card and blocked the same. Also I had sent a request through mail to dispute the amount. But they confirmed that for that authentication was proper.
Then I had called to customer care number [protected] on 11th July 2014 for the clarification to know what was happened exactly. But executive was unable to give the information and she told me that she will sent my request to senior person team and I should have to wait for 24 hrs and verification team will get back to me. I also requested her connect me with Rohit Nanda who had assisted me to place an order and to whom I had provided my credit card details, but since that day no response to my mail. Since that day, I calls to customer care number and request them to please do the needful action, but they going to avoid me. Since, I got only complaint number from them as CPN200155. Instead of that no action taken and no response to my mails.
On 22nd July, I had received a parcel form shopon4u.com, on that invoice I found some mismatches.
The order id which was placed and acknowledgement mail I had received shows 10000161 but the product I had received shows order id[protected]. Also my mail id is tushar.[protected]@gmail.com but the product invoice shows as tushar.[protected]@gmail.com where both the details are not matching. Parcel is also small, I thought this cannot contain the said products in one parcel, so I haven't open it at all.
I had placed an order on 5th July 2014 through Rohit Nanda, but invoice showing date as 28th June 2014.
Amount is also different. Now I am going to consumer forum with all these proofs and already lodged an complaint to Pune cyber cell. Cyber cell team also investigating the same.
I am requesting all that think before to place an order on shoponforu.com and help me to resolve my query asap. Please be aware and share my experience to your friends and relatives.
The shopon4u.com people also tried to fool me in the name of some scheme where I wd b nomibated for 2nd prize of Tata Nano car.
I purchased products worth Rs.3499 but yet to receive the products.
I have not recieved the mail confirming my order also.
They also took my credit card credentials in the name of some security process.But, luckily the bank people alerted me and I blocked my card then n there.Then they tried to get my card unblocked using the credentials.But again the Credit Card Department called me as they suspected something fishy.then I told them not to unblock my card at any cost.
I am going to file a compalint in Consumer Court if i dont get the my products or my money back within next 2 days.
Zeba
I purchased products worth Rs.3499 but yet to receive the products.
I have not recieved the mail confirming my order also.
They also took my credit card credentials in the name of some security process.But, luckily the bank people alerted me and I blocked my card then n there.Then they tried to get my card unblocked using the credentials.But again the Credit Card Department called me as they suspected something fishy.then I told them not to unblock my card at any cost.
I am going to file a compalint in Consumer Court if i dont get the my products or my money back within next 2 days.
Zeba
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+91 95 8222 8289
+91 11 2989 3541
1548, Gali no 53B, Molarband Extension Badarpur, New Delhi, Delhi, India - 110044
We apologies for the inconvenience cause to you.
Instead posting on other site we request you to please share your complete order details with us to get your complaint resolved.
Further you can get in touch with our customer care team:[protected].
Thanks,
Team Shopon
[protected]
[protected]@shopon4u.com