ShopOnn — not received my order ben ten omniverse toys for kids, through money already paid.

Website:www.shoponn.in/Index.aspx

I had placed an order orn[protected] placed at shoponn.in on thursday 3 may 2018, 9:57 pm for ben ten omniverse toys for kids for inr 664 (Including shipping charges) and paid by net banking. The item was shown to be in stock. As per bank transaction details the amount of rs. 664 was transferred to " inb nipun eng. Pvt. Litd. The order was accepted and i recieved an sms confirmation on 3 may itself that they will dispatch the product soon and inform me courier details.
On 7 may an sms came that my order has been shipped via fedex surface.
On 11 may 2018, i received an sms from them that seller has rejected the order - no reason cited.
I want refund on my same account number.
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Product name : samsung Metro SM-B355E (White)..
Order ID: ORN[protected]
Seller: NEPL
Date: Friday, December 21 2018 01:06 PM
Order Total: ₹3155
Accepted On: Friday, December 21 2018 01:06 PM

but still no there is no response from them .

vaisara's reply, Jan 11, 2019
Posted mail three times but no reply from them

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