Shoppersstop.com, Delhivery Courier Services — Order id : 1001784 : Reverse pick up not happening in spite of multiple complaints

Address:	Mumbai City, Maharashtra, 400064
Website:	Shopperstop.com

Hi
I placed this order on 5th Feb 2016 and after multiple calls they delivered in on 19th Feb 2016. On 20th Feb I called for return of the package and I was not satisfied with the product. Till date that reverse pick up has yet not happened in spite of multiple calls to shopper stop customer care and its delivery partner (DELHIVERY Courier Services ). Today I came to know that the reverse pick up is cancelled as by delivery partner due to failed pick up attempts and the fact is that no body came to my door steps for pick up inspite of multiple calls and both shoppers stop and its delivery partner are blaming each other instead of fixing the problem.