Shoppersstop.com — fastrack smartwatch not yet shipped.

Address:

Hyderabad, Andhra Pradesh, 500061

Order id:[protected]
Order date: monday, july 29, 2019
Order tracking: [protected]
Product : fastrack unisex reflex 2.0 smartwatch - swd90059pp05

Above are my product details. I have ordered on july 29th but it couldn't yet shipped. Also given complaint on aug 5th but still there is no luck.
There is no change in shipment status yet. This was horrible situation which i'm facing with you guys. First do respect to customer and satisfy their needs.

Please advise when this is going to be shipped. I need a clear explanation why product was taking this much huge time to ship?