Shoppersstop.com — Incorrect/Incomplete information on products

Address:	Mathura, Uttar Pradesh, 281003
Website:	Shoppersstop.com

Regarding my order ID 01472638

Hi,

I recently purchased a Casio watch from your shoppersstop site. When I received the order, I realized it is a very heavy watch (Approx. 192 grams). I requested to return this watch, but realized on the customer care that I couldn't replace this watch as per your return policy.

I didn't know the weight and size of this watch as it was not mentioned in your product detail. The product information was not availbale on your site, Due to which I made a wrong buy.

I cannot wear this watch as it is very heavy for me.

I keep buying stuff from your offline store but never found any problem with return and my shopping experience. My registered number on first citizen card is [protected], and mentioned email ID is [protected]@gmail.com.

This watch is of no use for me. Please let me know, what can I do in regards of same.

Regards,

CA. Abhishek Ruhela