[Resolved]  Shoppersstop.com — online transaction issue through shoppers stop app

Address:Kolkata, West Bengal

I did two times transaction through shoppers stop app by sbi net banking, both time the transaction was successful and money got redeemed from my account but the order was not completed successfully. Later i was informed by shoppers stop team that they didnot get any transaction at those time, then i contacted my bank and from there i got confirmation, transaction was successful after they checked with the merchant. I am attaching some screenshot as proof. Please go through those and return my money in my account as soon as possible. I want my money back in my bank account. I am very disheartened and the service which i have received from them is very unsatisfied.
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Nov 24, 2018
Complaint marked as Resolved 
ShoppersStop.com customer support has been notified about the posted complaint.
Verified Support
Oct 24, 2018
ShoppersStop.com Customer Care's response
We regret the inconvenience. Please share your contact number at [protected]@shoppersstop.com and we shall be glad to assist you.
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    Eureka Towers, 9th Floor, B-Wing, Mindspace, Link Road, Malad (W), Mumbai, Maharashtra, India - 400064
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