Shoppersstop.com — Order no 80006629 | |||
Dear sir I ordered 4 items from you vide order no. 80006629. Price of these items was rs. 1096/- which was paid by me online rs. 896/- after using coupon of rs. 200/- given by dish tv to me. Yesterday, i received the only 3 goods whereas you did not delivered one item of rs. 299/-, which is breach of your commitment after accepting my order. Further, you processed the refund o[censored]ndelivered items just rs. 244.44 whereas the item cost was rs. 299/-. It seems that you have deducted partial amount of coupon used which is totally wrong on your end as i already paid rs. 200/- for this coupon to dish tv whereas you are giving me benefit of rs. 145.44. The coupon was to be used on purchases of rs. 1000/- which was done by me but due to fault on your end you did not delivered the complete order which make me loss of rs. 54.56. I request you to credit rs. 54.56 in my account immediately with a compensation amount of rs. 5000 for default in services and cheating with customer otherwise i will raise a complaint against your malafide trade practice to department of consumer affairs, ministry of india and file as suit against your company for compensation of breach of commitment and less refund. Was this information helpful? | |||
ShoppersStop.com customer support has been notified about the posted complaint. | |||
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+91 22 6648 6648
Eureka Towers, 9th Floor, B-Wing, Mindspace, Link Road, Malad (W), Mumbai, Maharashtra, India - 400064
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