Shoppersstop.com — Order rejected without intimation giving unrealistic reason and refund not received

Address:	Bangalore, Karnataka, 560099
Website:	www.shoppersstop.com

Hi,
I, NITIN KUMAR GUPTA, place an online order Order ID# 10393533 on 08-Aug-2016. For the payment I used the e-voucher of Rs 1000. After 10 day i Called the customer care for the status check and received an surprising news that My order got cancelled. The Reson Given was " the Vendor is running out of stock so the order is cancelled by vendor. " I didn't buy the openion and check again on the stock that was available on 18-25 August and if i want I can place the order again. I can see till date the stock on website is showing as available.
No problem with this but when I asked for refund this is creating a pain to foloowup. I created couple of service requests to get my money back but not at all getting any response for the same.
I am not expecting the product now I want to get the e-voucher refund .Can you please suggest me on this issue.

Many Thanks,
Nitin Gupta
[protected]

User ID # [protected]@gmail.com
Order ID# 10393533
Order Date # Monday, August 08, 2016