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Electronics & Appliances
Shopping Needs

Shopping Needs — Received a defect product(mobile)-want all my money back

Address:Hyderabad, Andhra Pradesh

Hi Team, I have ordered the Samsung E1200 on Feb 10, and received the same on 28th feb, but they have sent a defected product and is not working, and I have checked with some other battery also it is not working, not only the mobile, but the Charger is also not working. And am placing the request from last one month, but there is no reply from shoppingneeds.And I lost 852/- because of Shoppingneeds. And proper contact details are not provided in the website, and the given number is also not working. And this is the fraud company/website that I can say, because there is no reply from last 1 and half month. For that I got mentally desturbed, so now I decided to do complaint against them ...However, this loot practice is going on and on. My expectations are as below… 1. I want all my money back 2. There must be 100 times higher charges as FINE to the Shoppingneeds 3. Customer care service must required. Please find the order details below Order ID: #7025 Product Name: Samsung E1200 Price: 852/- Santosh [protected]
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After placing a complaint on this website, they called me today and asking for my credit card details with security code for money transfer, how can we believe these guys from shoppingneeds. And why my credit card security code is required for money transfer, they are not taking my bank account details for transfer. and saying that we cannot help, if I don't give my security code, how stupidity they are behaving like this. and am going to complaint the same in Police station for the same as cyber crime. I have all the rights to place a complaint in police station. and i will share the details in all the social websites. this is for sure.

And we can say it is really a fraud company/website.
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There is no reply or response from them, can you please let me know, how to proceed further for this complaint.
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    +91 26 5309 0655
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    Shoppers Complex, Ratia, Haryana, India - 125001
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