Shopping Needs — Shopping Needs cheat me...send me a faulty product and when i camplain he delete it

Address:

Jaipur, Rajasthan

Dear Sir, I Online purchase a Samsung Power Bank. When i receive it i found it not work and also it's a old packing. But when i complain about it. In his Support portal for complain have a Ticket System and i create a Ticket but not found any solution Then i made a second Ticket but again no solution. Then third ticket but today i saw that all are ticket not found there. Means all tickets deleted without solution by Shopping Needs. This are detail : "Dear Sir, I am very disappointed. Without any solution you delete my all ticket or complains. Why ????? This Cheating...now i am going to your complain in Consumer cell. This is a very bad you are new in shopping portal and start cheat to your customer. My ticket Id is follow : 1. Dear DEEPAK Goyal, We would like to acknowledge that we have received your request and a ticket has been created with Ticket ID - 6856. A support representative will be reviewing your request and will send you a personal response.(usually within 24 hours). 2. Dear DEEPAK Goyal, We would like to acknowledge that we have received your request and a ticket has been created with Ticket ID - 7210. 3. Dear DEEPAK Goyal, We would like to acknowledge that we have received your request and a ticket has been created with Ticket ID - 7211. My complain was follows: Dear Sir, I am a New Customer of your shopping portal. At Dt.: 19/2/2015 I Ordered a Samsung Power Bank It's Order ID is : 8669. When i receive it i found that this is not working in my Micromax A89 model Mobile and other Smartphone. Now this is not useful for me because your product is faulty. I want you return it because no use for me. Please coprate with me. Reply what we do for return it. Waiting for your reply. Regards, Deepak Agarwal Mobile NO. [protected] Order Id : 8669 Date Ordered : 19/02/2015 I Want immediate Action. Regards, "