[Resolved]  Shopping Outlet — No refund initiated, after product return

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:	shoppingoutlet.in

Ordernumber[protected]
I have ordered nike shoes, which turns out to be fake and duplicate, when i saw the product, i immediately filed a return request, and returned the product .
After that, the product was received by the seller as per delivery site(Return accepted ), i am continuously enquiring about the status but with no success and no reply from them and misguiding and saying they have not received the product.
I want my full refund back within this week ans d them to apologise for taking their customers so lightly and ignoring and misguiding them.