[Resolved] Shopping. Rediff.com — Very bad customer service

Sree2rao

from Kasaragod, Kerala

Address:

Kasaragod, Kerala

As per above subject I ordered Toy bus through Rediff Shopping 2 months before and received old toy bus which is already returned through blue dart courier service by paying of 150 Rs on 14.1.2014.on condition of returning back of courier charge through cheque. But after so many emails I got reply to send my bank account number. which is sent along with passbook scanned copy. Again I got reply that they were unable to transfer the amount. Again I sent another bank account number with complete IFCS Code etc., But till date I didnt received this amount also not received any reply from Rediff.com.

This is very bad CUSTOMER SERVICE from Rediff which didnt expected in my life.

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Aug 14, 2020

Complaint marked as Resolved

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Comments

snapdeal_help

from Delhi, Delhi

Dear Sree2rao,

We are sorry for the experience you had. Please share your concern with your complaint number, order id and contact details at tell.[protected]@rediffmail.com to help you.

Regards
Rediff Shopping
Online Customer Service Team

Sree2rao

from Kasaragod, Kerala

Hi Priya,

Email; [protected]@yahoo.com, Mobile; [protected]

Snapdeal.com Customer Care

from Delhi, Delhi

Dear Sree2rao,

We have refunded you on the 3rd Feb'14. Below is the transaction details:

Transaction details:
MKBL[protected]
[protected]

You can check with your bank for the transaction no. given above.

Regards
Rediff Shopping
Online Customer Service Team