Shopy Vision — Company has sent Defected MI band 6 with mismatch serial number with box serial number

Address:

Yamuna bhawan yamuna colony dehradun

Would like to inform you that I purchased a fitness band mi 6 through online website shopy vision because of cheap rates other than Flipkart. But I chosed c.o.d. option after confirmed my order I got a call through shopy vision shop new Delhi and ask for advance courier fees but I denied to pay advance but they sent me GST bill. After two days I got above product. As per book manual after fully charged the device When I tried to on and off this mi band 6 but I got failure to on it. I called in seller contact number but they didn't provide any setisfied response and maked excuse as either go to service centre or complaint in shopy vision mail id. As per thear suggestion I visited nearby mi service center mdda complex dehradun. They checked the divice which was defected and told that mi band 6 serial number and box serial no was mismatch
Different data cable also available with box

And device serial number is not mentioned in GST bill. Service center required valid bill with same serial number box and device. So That device return process might be done.

I also complaint in shopy vision site but didn't get any solution.now I understood why seller telecaller was laughing and making excuses because of their fraudsters.

Now I have only legal way to get my refund.
[protected]@gmail.com
Invoice number. 23314
Invoice date 14/11/2023
Order number 272868
Order date 14/11/2023
Registered number [protected]