Shopy Vision
1
Submit a Complaint
13
COMPLAINTS

Shopy Vision Complaints & Reviews

Website: Shopy Visiom

I ordered black Bluetooth headphones (Order #810860) but received a white pair instead. I understand stock may be subject to availability, but the black color was clearly specified in my order, and other color options are still listed on your website.
When I contacted customer support, the representative was aggressive and unhelpful, stating they could not assist.
I request a replacement with the correct product (black headphones)...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
samvarughese
from Kottayam, Kerala
Jul 2, 2025
Report
Copy

Item not supplied, cancelled from shopy vision and refund not given

Extremely Poor Service – Order Cancelled Without Refund

I ordered a pair of headphones through the Shopy Vision website. Shortly after placing the order, I received a call from their customer service to confirm my delivery address. However, the very next day, I received an email stating that my order had been cancelled — without any explanation.

Since then, I have sent multiple emails, called the provided...
Helpful
Found this helpful?
Write a comment
Report
Copy
H
Harshal Kumavat
from Mumbai, Maharashtra
Aug 29, 2024
Report
Copy

Address: SHOP NO-3, PLOT NO-3/38, Indra Park Extension, Block B, Ram Datt Enclave, Uttam Nagar, New Delhi, Delhi, 110059
Website: www.shopyvision.com

Please do not buy any product from shopyvision. It is fraud. I ordered infinity glide headphones on shopyvision. I received this faulty product on August 13th. On opening I didn't find much difference with the headphone that I had with me earlier. I started using headphones from the 14th where I actually found the difference in the quality of headphones. It's of really poor quality. It stopped working all of sudden with continuous high volume cryptic noise. I had to restart between the important calls. I then stopped using this headphone from then waiting for its return. I then tried connecting the shopyvision customer care number but it never gets connected to[protected]. Moreover, I tried sending multiple emails but no one bothered to respond to my emails. What should I be doing . I'm helpless
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    K
    Kousik Roy (APU)
    from Kolkata, West Bengal
    Jan 13, 2024
    Report
    Copy

    Paid amount not refunded

    Address: SHOP NO-3 PLOT NO-3/38, Block B,Ram Datt Enclave, Uttam Nagar, NewDelhi-110059, India [email protected] Customer care WhatsApp number:- 95605226
    Website: www.shopyvision.com

    I bought this tv skywall 24inch led tv for 5299/-, for some reason i cancel this order i mean this product. As the price of this product was a little high so I canceled it but I see I called the customer care repeatedly to get this money back they said they will refund the money but it's been so long they are not refunding me and they are not listening to me my money Not refunding I have been waiting for a long time but they are not refunding...
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy
    A
    Asaraf khan3
    from Dehradun, Uttarakhand
    Nov 20, 2023
    Nov 20, 2023
    This thread was updated on Nov 20, 2023
    Report
    Copy

    Address: Yamuna bhawan yamuna colony dehradun

    Would like to inform you that I purchased a fitness band mi 6 through online website shopy vision because of cheap rates other than Flipkart. But I chosed c.o.d. option after confirmed my order I got a call through shopy vision shop new Delhi and ask for advance courier fees but I denied to pay advance but they sent me GST bill. After two days I got above product. As per book manual after fully charged the device When I tried to on and off this mi band 6 but I got failure to on it. I called in seller contact number but they didn't provide any setisfied response and maked excuse as either go to service centre or complaint in shopy vision mail id. As per thear suggestion I visited nearby mi service center mdda complex dehradun. They checked the divice which was defected and told that mi band 6 serial number and box serial no was mismatch
    Different data cable also available with box

    And device serial number is not mentioned in GST bill. Service center required valid bill with same serial number box and device. So That device return process might be done.

    I also complaint in shopy vision site but didn't get any solution.now I understood why seller telecaller was laughing and making excuses because of their fraudsters.

    Now I have only legal way to get my refund.
    [protected]@gmail.com
    Invoice number. 23314
    Invoice date 14/11/2023
    Order number 272868
    Order date 14/11/2023
    Registered number [protected]
    Nov 20, 2023
    Updated by Asaraf khan3
    Now I have only legal way to get my refund.
    [protected]@gmail.com
    Invoice number. 23314
    Invoice date 14/11/2023
    Order number 272868
    Order date 14/11/2023
    Registered number [protected]
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      Y
      Yeshwanth J
      Jun 22, 2023
      Report
      Copy

      Address: Delhi
      Website: www.shopyvision.com

      I ordered Sennheiser CX350BT on 14-Jun-2023 and it was delivered on 19th-Jun-2023. I have observed that there is a issue in the product that i received. The issue is with battery backup. I am only getting 2hrs of backup instead of 10hrs(company advertised). So, i reported the issue on 20th on phone call. They asked me to send a mail to them, I’ve sent it immediately on the same day. Till today(22), they haven’t responded to my emails and stopped receiving my calls.
      Helpful
      2 other people found this review helpful
      2 found this helpful
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        A
        Anmol02
        from Jamshedpur, Jharkhand
        May 13, 2023
        Jan 16, 2024
        This thread was updated on Jan 16, 2024
        Report
        Copy

        Address: Shop No. 3, Plot No. 3/38, Block- B, Ram Dutt Enclave, Uttam Nagar, New Delhi- 110059
        Website: www.shopyvision.com

        I have mistakenly placed an order on 'shopyvison.com' of an airpods 3rd gen model which was not intented to be purchased.

        I immediately initiated cancellation request by mail and by calling customer support.

        But they haven't refunded the amount deducted from by bajaj finserv account. And saying 'we are looking into it'

        Please initiate the refund asap.
        Tel me friend you will refund your money from shopy vision in your bajaj finserv emi card ??
        Have they returned your money yet? They are not refunding my money around 5299/- total mine went till now they have not refunded my money have they refunded your money
        Helpful
        3 other people found this review helpful
        3 found this helpful
        2 Comments
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          A
          Anmol02
          from Jamshedpur, Jharkhand
          May 12, 2023
          Report
          Copy

          Address: Shop No. 3, Plot No. 3/38, Block- B, Ram Dutt Enclave, Uttam Nagar, New Delhi- 110059
          Website: www.shopyvision.com

          I have mistakenly placed an order of Wrong Airpods Model on shopy Vision using my Bajaj Finserv Account.

          I immediately initiated a cancellation request to the co. regarding the same but they haven't done the same and refund isn't done yet.

          Please do the needful.
          Helpful
          1 other people found this review helpful
          1 found this helpful
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            R
            ravinderdobera
            from Noida, Uttar Pradesh
            Mar 28, 2023
            Report
            Copy

            My name Ravinder kumar phone no.[protected]
            My order no.171040
            Order date[protected]
            Order canceled by shopy vision deu to increase Price of product date by[protected]
            Now shopy vision not refund my paid money rs 1099
            Help me
            Helpful
            1 other people found this review helpful
            1 found this helpful
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              K
              Karthik1106
              from Bengaluru, Karnataka
              Sep 9, 2022
              Report
              Copy

              Website: shopyvision.com

              I have order product (realme wirless 2s) through Axio app and paid the amount also on the date 21st August 2022 but till now i didn't receive any confirmation about the order the order is not yet delivered nor didn't received any order id, regarding the product kindly do check and update about the order.
              Helpful
              5 other people found this review helpful
              5 found this helpful
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                A
                Ammy Thind
                Feb 12, 2022
                Report
                Copy

                Website: www.shopyvision.com

                I purchased a BOAT smartwatch from shopy vision on 4th Feb and they shipped my watch on 7th Feb but still its not delivered and not being tracked through given tracking id. There is no customer care helpline numbers and no-one is replying on e-mail also.
                Please give reply to the emails I sent.
                Order id- 39253
                Email- [protected]@gmail.com
                Helpful
                6 other people found this review helpful
                6 found this helpful
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  N
                  Namrataguliaa
                  Aug 11, 2021
                  Jan 16, 2024
                  This thread was updated on Jan 16, 2024
                  Report
                  Copy

                  Poor customer service, and no refund

                  Shopy vision is a fake website with poor customer service and no refund on faulty products. They sent me fake Bluetooth speaker and now are not refunding my money....
                  Helpful
                  10 other people found this review helpful
                  10 found this helpful
                  3 Comments
                  Report
                  Copy
                  S
                  Shopy Vision
                  May 2, 2021
                  Jan 16, 2024
                  This thread was updated on Jan 16, 2024
                  Report
                  Copy

                  FAKE products and WORST customer service

                  Website: shopyvision.com

                  I've ordered ubon Bluetooth speakers from them on 17th april 2021 and they sent a fake/ copy o[censored]bon speakers. They told me that the product has 6 months warranty but when I called them for the same, they denied and told me to call ubon customer care. They are not picking calls and are not responding on whatsapp as well....
                  Helpful
                  79 other people found this review helpful
                  79 found this helpful
                  5 Comments
                  Report
                  Copy

                  Shopy Vision Recent Comments