Shree Maruti Courier Service Complaints & Reviews

I sent courier from Sec. 20, Kharghar to Pune on 31st March, 2021. However, it was not reached and therefore, I started coordinating with representatives from 4-5 April. (Mob. Nos [protected], [protected], [protected]). However, i got standard response that they are trying to trace my courier. Finally on 8 April, I got number of regional manager (Mr. Prashant [protected]), who told someone to check all the details and revert. on 12 April, I got a confirmation from Mr. Prashant that my courier is lost and I have to coordinate with the Sect. 20 shop for my refund.Accordingly on 14 April, I went to the Sec. 20 shop and I was shocked to hear from your representative that the above consignment was wrongly sent to Sawantwadi and now they have called it back to Pune and it will be delivered either on 14 or 15 April. On which I told him that it is a food product (Almond Butter) and its been more than 15 days since the product is in transit so there is a possibility that product may not be etable condition. So when the courier was delivered to our customer, our customer informed us that the product is not in edible condition because it got fungus. So I again informed the same thing to your representative on the same day and asked him to guide me for the Refund Process.
On which I got another shock that he was only not aware of Refund process and he said he will refund me the money and I don't have to worry about it. Also he told me that he needs 2-3 days for the refund process and he will get back to me. I informed the same to Mr. Prashant on which Mr. Prashant told me to be rest assured because Shop Guy took the responsibility and he will refund. But he further told me to either send whatsapp or email. Accordingly, I sent whatsapp on [protected]. However, till date, I have not received any intimation so again today on 20 April, I called Sec. 20 Guy and he said for refund I need to send back the product to your Pune Office. Therefore, I made complaint through email also and writing here also.

D.n [protected]

My parcel tracking no. is[protected], it is showing in tracking that it is out for delivery to address but not got yet from past 3 days.
Even i didn't getv any call from courier company so plz place my parcel to me as soon as possible.

As i had send my courier on 8th april from nadiad to ahmedabad
But today on sunday still its not reached.means it will available on monday 12th april...isse to accha BELGADI main pahoch jata...
Your company is taking highest money for the service
But your service is very very poor
I never suggest anyone for your service
You wil never go ahead n i wish to god that your progress will go down in near future...you should understand for someone's problem
But you people are only taking money...very bad very BAD SERVICE VERY POOR VERY POOR SERVICE

Disatisfactory service. We have sent courier via POD [protected] on 27th Mar 21. Still the recipient not received the courier. Also we are not able to track it on ur website.
I want your atmost attention towards my courier and let me know the current status.

Sir,
my name is akshay jain, with doc no. - [protected], i was getting a parcel from surat, it was dispatched on 19 march 2021, and delivered on 25 march 2021, I am raising complaint again and again, and there is no one responding on it, Sudhir and Manish are the person I am talking to,
they are saying its a system mistake for showing delivered and the courier we haven't received yet.
sir, I am not able to get where is my parcel right now, kindly provide my parcel asap!!!

I book a courier through Shree Maruti Courier services on[protected] .same is not delivered on time.. Again on 26th i called him and discussed the issue.. He assured me for delivery on 28th. Till yet I haven't received any call or anything from service provider. And the documents inside the courier is billty of consignment.. And any delay in releasing consignment would be chargable on hrs basis.. I need refund back my entire delay charges...

Dear sir
I Mr laxmi chand gwalwanshi my parcel consignment no[protected] was shipped from chhindwara pin code 480002 to pathankot nurpur TCP on 18/04/21 bt till dt neither delivered nor informed to me.sir maruti service is poor.

Dear sir/madam
सर मेरा दवाई का पार्सल देहरादून से सहारनपुर up 12/03/2021 को बुक हुआ था जो आज सहारनपुर पहुंचा हे . लोकल ऑफिस ([protected])से फोन आया हे की ऑफिस से आकर ले जाओ होम डिलेवर नही होगा
क्या आपकी कोरियर होम डिलेवरी नही देती
इसपर में क्या कोई एक्शन ले सकता हूँ
MUKESH SAINI
SAHARANPUR UP
[protected]

I have ordered 6kurti for sampling of the fabric from surat but when I received the parcel that was open from inside and instead of 6kurtis I received 4kurtis...no one is ready to enquire about the problem..just playing office office with consumer...

Hi, I live in Hubli, last week I received a package at Shree Maruti Courier Service I was given a call from them saying that they have received my package I asked them to deliver the package to my house because I was charged shipping from the buyer, the person who spoke to me was rude and said if you want you can come and collect it or else we will send back your package saying you denied yo accept the package. I had to travel all the way to get my package I told him not to accept the package if he can’t deliver it. Again this week I received a package at Maruti Courier and this time this guy who spoke to me was so rude and arrogant, I’m a women I was basically harassed by him on the call, he said no I’m not going to come and deliver the package if you want it come and collect it or else leave it and started shouting at me. When I said him he shouldn’t accept the package if he cannot deliver it then he started harassing and screaming at me more and more and said if you want to collect you can or else just leave it. I was really upset with the way he spoke to me.

Parcel is very urgent and not received dispatch date 13/02/2021
not showing status after 14 February

Please Contact No : [protected]
Mail id : v.[protected]@emka.in

Dear sir,

On dated 03.02.2021 The Parcel has dispatched at Kanpur and daily we are following but till we didn't received the parcel and its very urgent at our company .

actually we are refer your service when we need urgently basis, but its too late so please raise the complaint and do the need full

Docket No. [protected].

Hi! Team,
One of my client courier had dispatched on 4th feb and its tracking id [protected], its almost 10 days, but still the courier didn't deliver to him. It's really disappointed.
Please deliver it as soon as possible otherwise we have to refund the Complete amount to him.
And also, plese let us know, the delay issue

Hi Maruti Team,

We P.A group is your's prestigious customer ..This is regarding complaint of your team on docket [protected] booked on 10.02.21 from Parwanoo to Dharampur Solan from our vendor Unique Himtech Pvt. Ltd but still this docket is not moving, your team has no idea regarding this, material is most urgent to us, please get this delivered by today by any means,

we are currently following up with your team but they don’t have the material with them, they have only invoice copy in your Ambala Hub, is our material is lost ??

please update it will directly hit our production loss of approx 6.5lacs value . please update for this either we have to file a complaint for compensation & claim

I want to complain regarding Nallasopara (East) branch service and behaviour with customer. (Mr.Vallabh & Mr.Rajesh)
We are one of the customer for the same branch, these people charge the amount as per there requirement, sometimes Rs.160/-, Rs.150/- per kg for normal courier. And surprisingly when the parcel is not delivered as per the desired time, they give reason as, "there is problem in the system", address was not properly mentioned.
We would like to inform Maruti courier service that, if we are paying high amount as per their demand, we should get the proper response, even they are not bother to reply.

This happened 3 to 4 times in 1 month period.

Please take the necessary action so that your customer will not suffer because of these guys.

Thanks

Your staff bakraj has told tat he has delivered the courier on 4th february in the correct address but the party has not received it . The sign shown is not matching the party sign. Balraj is saying you may complaint if you want but won't let us know wat exactly happened to tat important document
Fwd: Fw: Order Id [protected]
Please treat it as urgent and get the courier delivered immediately

Consignment no:[protected]

My pkt not delivered yet
Doc No. [protected] Dt.[protected]
Pkt booked from Ludhiana
Reciever- Sai Enterprises, Quilla Bazar, Jalandhar City 144001

I've placed an order and should be delivered by your courier services. The tracking details is showing that my order has received indore at Maruti courier office on 23rd January but till now I haven't got my parcel. I'm calling at the office of Maruti courier in indore but they are not giving me the proper details. They disconnect the call without giving any specific reason.

Kindly solve this issue as soon as possible.