I want to complain regarding Nallasopara (East) branch service and behaviour with customer. (Mr.Vallabh & Mr.Rajesh)
We are one of the customer for the same branch, these people charge the amount as per there requirement, sometimes Rs.160/-, Rs.150/- per kg for normal courier. And surprisingly when the parcel is not delivered as per the desired time, they give reason as, "there is problem in the system", address was not properly mentioned.
We would like to inform Maruti courier service that, if we are paying high amount as per their demand, we should get the proper response, even they are not bother to reply.
This happened 3 to 4 times in 1 month period.
Please take the necessary action so that your customer will not suffer because of these guys.
Thanks
Shree Maruti Courier Service customer support has been notified about the posted complaint.
Greetings from Shree Maruti Courier Service!!
We are in receipt of your below email and sincerely apologize for any inconvenience caused to you. The said shipment has been misrouted in during transit itself we have resend the same to the concern delivery destination and the delivery has been schedule on 22nd Feb 2021.
Thanks & Regards
Shree Maruti Courier PVT LTD