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Shree Maruti Courier Service Complaints & Reviews

1.3
Updated: Mar 19, 2026
Complaints 463
Resolved
89
Unresolved
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Shree Maruti Courier Service reviews & complaints page 17

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S
Srnachu
from Mumbai, Maharashtra
Sep 6, 2019
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Address: Ahmedabad, Gujarat

Tracking id [protected] the shinhan bank cheque book. Your delivery not visit my house. Today morning i am check tracking yesterday reach at your delivery office, today morning calling your customer care after take your delivery center number calling. My house not found please before 7 pm coming delivery office. I am reach 6.15 pm, at the time told courier get back. This time check the tracking mentioned out of delivery. I am not understanding this.
Sajikumar r nair
Mob.[protected]
Shree Maruti Courier Service customer support has been notified about the posted complaint.
Verified Support
Sep 18, 2019
Shree Maruti Courier Service Customer Care's response
Dear Sir,

We sincerely regret for the inconvenience caused to you for the lieu of below in which would like to inform you that the said shipment has been return back to shipper due to Address Change.

We shall inform our booking branch for the said incident and be careful for the same.

Thanks & Regards,

Shree Maruti Courier Pvt Ltd.
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    D
    damini thawait
    from Jabalpur, Madhya Pradesh
    Sep 5, 2019
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    Address: Divya parisar,lingiyadiah, Gautam Buddh Nagar, Uttar Pradesh, 495001

    My courier is not delivered till now they always late deliver. I agree. My contact no. Is not mentioned in parcel. At least they could give me the delivery boy number as i contact him for my parcel delivery time although I am a working women but they said that there delivery boys phone is off. why you people give work this type of careless guys who did not complete their work timely, its not first time. Its second time. as he at least contact the people and delivery parcel in time but he didn't, then i contact their office the manager also misbehaves and shouting on me it's really a worst courier service where the peoples did not have the manager how to talk even if there mistake
    Shree Maruti Courier Service customer support has been notified about the posted complaint.
    Verified Support
    Sep 18, 2019
    Shree Maruti Courier Service Customer Care's response
    Dear Sir,

    Thank you for writing to us,

    Reference to your below mail, we apologize for the unprofessional discussion and we will take up the concern and necessary action from the respective branch. And the said shipment is delivered on 6th September so please find attached the POD Copy.

    Thanks & regards

    Shree Maruti Courier Pvt Ltd.

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      T
      tarang dani
      from Surat, Gujarat
      Aug 19, 2019
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      Address: DELHI DARWAJA, AHMEDABAD, 380001

      I have one parcel courier 16/8/2019 at b g tower near delhi darwaja courier from your branch courier at ahmedabad to botad todays is 19/8/2019 but still parcel not delivered. My shipment no:-[protected] i have so many call from botad branch and also ahmedabad branch and rajkot ro branch but still parcel not dispacted kindly noted i m your regular client no one give me exect answer where is my parcel? Parcel is key please kindly response as eraly as possible
      Shree Maruti Courier Service customer support has been notified about the posted complaint.
      Verified Support
      Sep 05, 2019
      Shree Maruti Courier Service Customer Care's response
      Dear Sir,

      Thank you for writing to us,

      We would like to keep you informed that we have noted the above details and shall check with our concern team so shall keep you posted further, meanwhile and please provide delivery address to check further.

      Please feel free to write back to self for further assistance.

      Thanks & Regards
      Shree Maruti Courier Pvt Ltd
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        N
        Nishtha Khurana
        from Avinashi, Tamil Nadu
        Aug 13, 2019
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        Address: 560037

        I have sent a parcel to my hometown haryana from bangalore it was almost 4kgs bt when they recieved it the box was already open in a condition that someone can easily take out the things from both the sides and when we opened it completely we found many of the things missing from that n now it weigh only 3kgs very much disappointed with your service i lost my important things and i need them back😡😡😡
        Shree Maruti Courier Service customer support has been notified about the posted complaint.
        Verified Support
        Aug 17, 2019
        Shree Maruti Courier Service Customer Care's response
        Thank you for writing to us,

        We would like to keep you informed that we have noted the below details for further update request you to please provide me the Shipment Number.

        Please feel free to write back to self for further query or assistance.
        Sir, I has taken your service for courier my documents with fast track service which had cost me 400 rs. Which was from vasad to new delhi and it had not reached tilll date. Kindly tell me the use of giving 400 rs, to you and how your service is fast?
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          R
          Ronson07
          from Vasai-Virar, Maharashtra
          Aug 9, 2019
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          Address: Thane, Maharashtra

          Location - virar
          Had called to check where the product is out for delivery so that we can be available for the same.in response to this, the guy from the other end is saying "hum ko bohot kaam hota hai... Phone kar ke disturb mat karo". On asking why he said that, he says "timepass mat karo, delivery hai toh aa jaayega.. Ghar baitho aa jayega..!!"
          Is this the service you all provide..??!!
          If it is such a pain in your a*, then why are you even running the business..!!!
          Shree Maruti Courier Service customer support has been notified about the posted complaint.
          Verified Support
          Aug 17, 2019
          Shree Maruti Courier Service Customer Care's response
          Dear customer,

          Thank you for writing to us,

          We would like to keep you informed that we have noted the below details for further update request you to please provide me the Shipment Number.
          Verified Support
          Sep 05, 2019
          Shree Maruti Courier Service Customer Care's response
          Dear Sir,

          Thank you for writing to us,

          Reference to your below mail, we apologize for the unprofessional discussion and we will take up the concern and necessary action from the respective branch. So request you to please provide me the shipment number.

          We regret for the inconvenience caused to you and assure you this kind of error will not happen in future.

          Thanks and Regards,
          Shree Maruti Courier Pvt Ltd
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            M
            Manjusha Parodkar
            from Bengaluru, Karnataka
            Jul 15, 2019
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            Courier was shipped through maruti courier service from goa on 2 july, still not received in bellandur, bangalore.
            Awb no: [protected]
            Both, goa and bangalore office have no idea where the parcel is.
            It has been 13 days now and still no response whatsoever.
            We have not received any help in finding the parcel from goa or bangalore office. Both the offices are blaming each other.
            Kindly look into the matter at the earliest.
            Shree Maruti Courier Service customer support has been notified about the posted complaint.
            Verified Support
            Jul 17, 2019
            Shree Maruti Courier Service Customer Care's response
            Dear Mam,

            Thank you for sharing your concern with us and we sincerely regret for the inconvenience caused to you for the said matter.

            We would request you to kindly allow us to get the same check with our concern team we shall get back to you with further updates.

            Please feel free to write back to self for any further query.

            Regards,

            Shree Maruti Courier Pvt Ltd
            Tracking no. [protected]
            Parcel missed out they are not searching our parcel
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              S
              SShreya26
              from Gauribidanur, Karnataka
              Jul 9, 2019
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              The website shows absolutely no information regarding the status of my parcel. What is the point of providing a tracking id if there is no use for it? And the customer service person is so intelligent that she has replied to my email asking about my product stating that there is no online update and so i have to contact the booking branch. The booking branch is part of the same company. She is supposed to contact them. What the hell is the customer service there for?
              Shree Maruti Courier Service customer support has been notified about the posted complaint.
              Verified Support
              Jul 11, 2019
              Shree Maruti Courier Service Customer Care's response
              Dear Mam,

              Greetings from Shree Maruti Courier Services !

              We apologize on the above query, We would request you to please share the tracking or docket number on your above query and further assistance.

              Regards,

              Shree Maruti Courier Pvt Ltd
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                K
                krnandu
                from Mumbai, Maharashtra
                Jul 8, 2019
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                Sir medicine courier on 03/07/20019 from najafgarh delhi to hathras junction pin code-204102, devinagar bajaj agency for senior citizens packet received on hathras city on 05/07/2019 for noon but non delivery till date after noon (08/07/2019) he call collect here to senior citizen several calls done by me to hathras city & najafgarh delhi but no results, he stay on own words ie collect here then why i spend rs-150/ i spend only approx-50₹& packet received at destination by speed post
                Shree Maruti Courier Service customer support has been notified about the posted complaint.
                Verified Support
                Jul 11, 2019
                Shree Maruti Courier Service Customer Care's response
                Dear Sir,

                Greetings from Shree Maruti Courier Services !

                We apologize on the above query, We would request you to please share the tracking or docket number on your above query and further assistance.

                Regards,

                Shree Maruti Courier Pvt Ltd
                This courier[protected] ha been delivered to wrong place, I am getting call from ph no[protected] that my courier has been delivered to them
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                  K
                  Kawsarr
                  from Bardoli, Gujarat
                  Jun 13, 2019
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                  Address: 800008

                  Hello
                  My consignment number [protected] is shipped from surat to patna 800008 on 23rd may 2019.but my parcel is not delivered yet.last status on my parcel is on 25th may after that there is no ststus about my parcel not even i got any call or details.kindly check what is the problem i want my parcel to get deliver urgently it has been so many days.please kindly check what is the problem and update me urgently and deliver my parcel as soon as possible.thank you
                  Shree Maruti Courier Service customer support has been notified about the posted complaint.
                  Jun 13, 2019
                  Updated by Kawsarr
                  Please deliver it urgently
                  Jun 14, 2019
                  Updated by Kawsarr
                  No update yet
                  What is problem in delivery kindly deliver it urgently i want my parcel to be deliver quickly
                  Jun 14, 2019
                  Updated by Kawsarr
                  Kindly help me with it i an really worried please
                  Jun 15, 2019
                  Updated by Kawsarr
                  Please reply me it has been so many days but parcel is not delivered yet kindly deliver my parcel urgently
                  Verified Support
                  Jun 29, 2019
                  Shree Maruti Courier Service Customer Care's response
                  Dear Sir,

                  Thank you for writing to us,

                  We would like to keep you informed that we have noted the below details and shall check with our concern team so shall keep you posted further, meanwhile and please provide delivery address to check further.

                  Please feel free to write back to self for further assistance.
                  Jun 29, 2019
                  Updated by Kawsarr
                  Delivery address is
                  Fatma Mahmood Ahmed
                  Takia Sharif mitan ghat khanqah gurhatta near blooming bud school
                  Patna city
                  Patna...800008
                  Contact number [protected]
                  Jun 29, 2019
                  Updated by Kawsarr
                  Kindly check what is the problem and reply as soon as possible
                  No reply
                  This kind of service you provide seriously 🙁 such a bad service do reply me deliver my parcel this is too much really
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                    J
                    Junior D Tyson
                    from Mumbai, Maharashtra
                    Jun 12, 2019
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                    Address: Vile parle west, Mumbai City, Maharashtra

                    I sent earbuds to my friend from Mumbai to Tamil nadu on Saturday & got confirmation from lady who was at billing counter that parcel will be delivered on Monday surely 99%. Again on Monday I called at center as parcel was not delivered so lady told me that the parcel wrongly sent at different ware house location so it will be deliver Tuesday by 3 PM to destination later she told before 8 PM will reach, again evening I called so she said tomorrow (wed) by 3 PM surely 99% will reach. Again I waited whole day today she parcel has to reach to . When late evening after doing so much follow up still parcel was not deliver at place I called that lady she is saying madam it will get deliver by today 8pm when I asked why u guys find so much difficultly to deliver such small thing she said earphone mai aisa problem hota hai madam, when u already knew such items u cant deliver than tell the customers at first place that such items will not be delivered why did u accept my parcel?? And gave me the number of tuticorin branch person whom I called who doent have sense how to speak with person was trying to figure out the details about my parcel even after explaining many times he did not understand and rudely said tumko kya chaye kal hoga deliver aaj nhi hoga & just cut the call still my frnd has not receive parcel.
                    Very unprofessional and rude staff who have no skills how to deal with people.
                    Your giving us service for that we pay the charge so it's your responsibility to provide us service your executive speaks to people as they are doing some social work.
                    Will never use your service ever again in my life nor would recommend any one.
                    Shree Maruti Courier Service customer support has been notified about the posted complaint.
                    Verified Support
                    Jun 29, 2019
                    Shree Maruti Courier Service Customer Care's response
                    Dear Customer,

                    Greetings from Shree Maruti Courier Service !!

                    We are in receipt of the below email and sincerely apologize for any inconvenience caused. To further track
                    this consignment, kindly share the 12 or 13 digit awb/docket/consignment no.

                    Once we have the above details, we shall track and share the outcome at the earliest.
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                      N
                      Nitin Kendre
                      from Mumbai, Maharashtra
                      Jun 5, 2019
                      Resolved
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                      Resolved

                      Address: Near Prozone Mall, Cidco, Aurangabad, Maharashtra, 431001
                      Website: www.shreemaruticourier.com

                      Their delivery person refused to deliver on the address given. He said his manager says don't waste petrol. He called me in-between and delivered the parcel. I told him that i l complain then he said sure. You can complain. Name of that manager is manoj joshi. Aurangabad.
                      If such courier company exists and boasting themselves one of the trusted and fastest services in india then it's very bad for the development of our country.
                      Such delivery person and manager should be punished and company management should also be warned.
                      Jul 8, 2019
                      Complaint marked as Resolved 
                      Shree Maruti Courier Service customer support has been notified about the posted complaint.
                      Verified Support
                      Jun 05, 2019
                      Shree Maruti Courier Service Customer Care's response
                      Dear Sir,

                      Please refer to our detail discussion on the said incident for which we are thankful to you for sharing your valuable feedback with us.

                      We assure you that we have taken up the matter very strongly with our concern team with corrective action are being taken to avoid any such incident in future. we would request you to please consider this as an exception as our higher management will certainly look into this matter personally so no customers will have any inconvenience.

                      Thank you so much for your support and co-operation to us and feel free to write back to self for further assistance.
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                        P
                        PurnimaAshok
                        from Bengaluru, Karnataka
                        Jun 1, 2019
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                        Address: 560078

                        [protected]
                        The above courier has not been delivered to me, bit claims it to be delivered by your delivery person. The document shows a name, 'ashok' but there is no person called so at my security.
                        I was at home and he called me to say that it was raining and he could not come to the apartment and would leave the courier at the security. I called the delivery boy and he says that he himself has written down the name.
                        I have checked the cctv footage and we do not see any courier being delivered on the said day.
                        There was a security by name abhijit on that day.
                        Please ensure that this courier is delivered to me at the earliest.
                        Shree Maruti Courier Service customer support has been notified about the posted complaint.
                        Verified Support
                        Jun 29, 2019
                        Shree Maruti Courier Service Customer Care's response
                        Dear Mam,

                        Thank you for writing to us,

                        We would like to keep you informed that we have noted the below details and shall check with our concern team so shall keep you posted further, meanwhile and please provide delivery address to check further.

                        Please feel free to write back to self for further assistance.
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                          K
                          keemat gill
                          from Bengaluru, Karnataka
                          May 30, 2019
                          Resolved
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                          Resolved

                          Parneet kaur tracking no (Protected) courier was done from barnala to bangalore on 15 may 2019 showing delivered in bangalore 19 may 2019, not delivered until 26 may when asked said area comes under non delivery zone come and collect from jalahalli cross i went as it contained my medicines but when went there, no one was there and said to come further 4 kms and after that said if you are comming ok otherwise we will return it and without listening cut the call, same goes for custmer care in barnala, please atleast respond proper
                          Jul 1, 2019
                          Complaint marked as Resolved 
                          Shree Maruti Courier Service customer support has been notified about the posted complaint.
                          Verified Support
                          May 30, 2019
                          Shree Maruti Courier Service Customer Care's response
                          Dear Sir / Mam,

                          Thank you for writing to us,

                          We would like to keep you informed that we have noted the below details for further update request you to please provide me the Shipment Number.

                          Please feel free to write back to self for further query or assistance.

                          Regards,

                          Shree Maruti Courier Pvt Ltd
                          shipment no is [protected]
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                            I
                            Ity
                            from Mumbai, Maharashtra
                            May 28, 2019
                            Resolved
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                            Resolved

                            Address: Pitampura, New Delhi, Delhi, 110034

                            I have sent courier from delhi to ahmedabad from shree maruti courier services on 9th may, 2019. They have lost my parcel containing silver jewellery worth ₹10000/- nobody is taking any responsibility for the same, their customer care executives are very rude and misbehaving, they dont help solving the issue of the customer rather are ruthless and disconnected the call. There is no direct email id of the md to raise complains against it, nobody is taking any action against the same.
                            Jun 30, 2019
                            Complaint marked as Resolved 
                            Shree Maruti Courier Service customer support has been notified about the posted complaint.
                            Verified Support
                            May 30, 2019
                            Shree Maruti Courier Service Customer Care's response
                            Dear Sir,

                            Thank you for writing to us,

                            We would like to keep you informed that we have noted the above details for further update request you to please provide me the Shipment Number.

                            Please feel free to write back to self for further query or assistance.

                            Regards,

                            Shree Maruti Courier Pvt Ltd
                            Shipment Number is [protected]. Please resolve the matter at the earliest. Police complain has also been filed against the same.
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                              B
                              bhavani singh
                              from Surat, Gujarat
                              May 20, 2019
                              Resolved
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                              Resolved

                              courier not delivered and returned

                              Address: 394510

                              Hi recently i have courier some documents to udaipur from surat. On 30/04/19
                              I went to this courier company center and ask if they courier it to the mentioned address. They checked and said yes we do so i booked the courier and paid 140 for it. And they said that it will be delivered in 4 days.
                              But guess what on 11/05/19 i received a call from them, they said that your courier is returned as it is out of delivery area. I told...
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                              Dineshtripathi08822
                              from Ahmedabad, Gujarat
                              May 18, 2019
                              Resolved
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                              Resolved

                              Address: Saket cement agency GOSHAINGANJ faizabad, Faizabad, Uttar Pradesh, 224141

                              Dear team,
                              I'm very disappointed with ur way of working, i was summit my courier box (Medicine) in ahmedabad 14th may'19 morning 11:39am to goshainganj faizabad up. But still my courier not delivered yet.. As per ur call center & ur faizabad agency packet inscan faizabad yesterday (17th may'19) but ur team is saying packet will delivered monday (20th may)...
                              By courier 1packet delivery time 7days, how come it's justified..
                              Team plz suggest what can do.. Medicine is so important for my father.. 🙏 🙏

                              Thanks & regards,
                              Dinesh tripathi
                              [protected]
                              Assistant manager
                              Airtel dth ahmedabad
                              Jul 10, 2019
                              Complaint marked as Resolved 
                              Shree Maruti Courier Service customer support has been notified about the posted complaint.
                              Verified Support
                              May 30, 2019
                              Shree Maruti Courier Service Customer Care's response
                              Dear Sir,

                              Thank you for writing to us,

                              We would like to keep you informed that we have noted the above details and shall check with our concern team so shall keep you posted further, meanwhile and please provide delivery address to check further.

                              Please feel free to write back to self for further assistance.

                              Regards,

                              Shree Maruti Courier Pvt Ltd
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                                K
                                Kawsarr
                                from Bardoli, Gujarat
                                May 16, 2019
                                Resolved
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                                Resolved

                                My consignment number is [protected] is dispatched from surat to gorakhpur - 273001 on 6th may, last status update is on 9th after that there is no update not even my parcel is delivered or not even call. Kindly update me about my parcel where is my parcel and deliver it urgently it seems so many days kindly deliver it as soon as possible thank you
                                Jul 1, 2019
                                Complaint marked as Resolved 
                                Shree Maruti Courier Service customer support has been notified about the posted complaint.
                                Verified Support
                                May 30, 2019
                                Shree Maruti Courier Service Customer Care's response
                                Dear Customer,

                                Greetings from Shree Maruti Courier Service!!

                                Reference to the below mail, please note the shipment bearing awb no [protected] stands delivered on, 17th May 2018.

                                Attached above is the scan copy of our Delivery run sheet.

                                If there is anything else I can assist you with please let us know.

                                Regards,

                                Shree Maruti Courier Pvt Ltd

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                                  ns097983
                                  from Mumbai, Maharashtra
                                  Apr 24, 2019
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                                  Address: Bob ashadha, 212206

                                  Dear sir,
                                  We have sent a courier with pod[protected] on dated 16.03.2019 from bob ashadha to bob jhankar branch.
                                  But courier not reached at the destination after more than a month.
                                  Now your courier person told that sir that particular courier lost and no solution for this.
                                  So kindly provide us solution.
                                  Neeraj singh
                                  Bank of baroda
                                  [protected]
                                  Shree Maruti Courier Service customer support has been notified about the posted complaint.
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                                    Niloufer Yo
                                    from Jhalawar, Rajasthan
                                    Apr 23, 2019
                                    Resolved
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                                    Resolved

                                    Address: 324008

                                    I was supposed to receive my "pre paid" package today at around 2-5 which i specified but the delivery boy arrived at around 12:50 noon and since i am a student i was not able to attend (2) call. I called the delivery boy 5-6 time at around 1:20 but he did not receive my call. Then i got a call later telling me to come and receive the package from main delivery centre which is extremely far from where i live. I contacted the customer service representative as the delivery boy was extremely rude and the service was reluctant to give me my package but the customer care was not too helpful the rep who answered the phone went into her long drawn out scripted answer. I asked to speak with the executive in kota and after waiting on hold she gave me a number. When i contacted the executive there (Ram something) he was extremely rude and told me that my package would not be delivered to me!! First and foremost, i am paying for the service the person’s job to listen to my problem but i kept being cut off and interrupted. The courier person had decided not to help me and had been unfriendly this is unacceptable.

                                    Order number : [protected]
                                    Jun 6, 2019
                                    Complaint marked as Resolved 
                                    Shree Maruti Courier Service customer support has been notified about the posted complaint.
                                    Verified Support
                                    Apr 25, 2019
                                    Shree Maruti Courier Service Customer Care's response
                                    Dear Sir,

                                    Thank you for writing to us,

                                    We would like to keep you informed that we have noted the below details and shall check with our concern team so shall keep you posted further, meanwhile and please provide delivery address to check further.

                                    Please feel free to write back to self for further assistance.

                                    Regards,
                                    Shree Maruti Courier Pvt Ltd
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                                      Niloufer Yo
                                      from Jhalawar, Rajasthan
                                      Apr 23, 2019
                                      Resolved
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                                      Resolved

                                      Address: 324008

                                      I was supposed to receive my parcel today in between 2-5 which i had already specified. But the delivery boy arrived at around 12:50 with the package and i was unavailable to pick up the call and now they are reluctant to deliver my parcel. The customer service was of no help too. The main kota centre man was very rude and was literally scolding me. I hated the entire experience will probably never use this service 100 /100 not recommended.
                                      May 30, 2019
                                      Complaint marked as Resolved 
                                      Shree Maruti Courier Service customer support has been notified about the posted complaint.
                                      Verified Support
                                      Apr 25, 2019
                                      Shree Maruti Courier Service Customer Care's response
                                      Dear Sir,

                                      Reference to your above mail, we regret for the unprofessional discussion and we will take up the concern and
                                      necessary action from the respective branch. Also please provide me the tracking number of 12 /13 digit number so Once we have the above details, we shall track and share the outcome at the earliest.

                                      We regret for the inconvenience caused to you and assure you this kind of error will not happen in future.

                                      Regards,

                                      Shree Maruti Courier Pvt Ltd
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