Shree Maruti Courier Service — delivery of docket no. [protected]

pasvbh

from Noida, Uttar Pradesh

Address:

Dehradun, Uttarakhand, 248001

The above said docket was booked on 5th oct 2019 from gurgaon to dehradun. But till date the status of the same was unknown. The tracking system shows that it is being outscanned from delhi hub to dehradun as on 8th oct 2019. When try to contact the dehradun local office he is unable to give the exact status. Tried to contact their customer care number[protected] number of times but every time it says your call is important please wait.. And call cuts. Sent a mail to customer care and in response asked for more details for which i had replied. Again no response. Almost 13 days over and no details of the docket which has to travel from gurgaon to dehradun. Please some body respond. And ensure your customer care executives are kind enough to pick up the calls.

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Shree Maruti Courier Service customer support has been notified about the posted complaint.

Oct 18, 2019

Updated by pasvbh Unable to contact the booking branch also as the land line number is continuously busy. Yesterday full day I was trying but unable to get through the line. Once it's ringed approx a 1 PM but no one picked it up.

Oct 19, 2019

Updated by pasvbh No update till 19/10/19 @12:50 PM...no response to mails sent to customer care.

Oct 23, 2019

Updated by pasvbh No response from Shree Maruti Courier till date even after regular follow up and mails to their customer service. I am not understanding how come big insurance companies like Max Life Insurance using this kind of non-standard companies.