Shree Nandan Courier Service — out of 4 one parcel & one letter returned

Address:

Goregaon East, 400063

Gentleman, this is with reference to the failure of delivery of a packet bearing reference number[[protected]], by shree nandan courier service pvt ltd. I had handed over the packet on 8th april 2019 at goregaon (E) branch and was promised that the delivery would take place within the next one/two days to reach at vasai east. I am sorry to inform that not only has my packet not been delivered till date, but there has been no attempt on the part of company to explain the delay. Continuously from last 2 days i am taking follow up with goregaon branch executive mr dave on his mobile [protected];goregaon branch executive on [protected] but no one is ready to reply, even returned back my parcel lastly today on 17 april 2019
Mr dave not able to give any no to me for clarification.
I hope you will look into the matter immediately to ensure importance of time for
Thanking you, sincerely,
Avm, goregaon