Shree Nandan Courier Service — rakhi not deliver on time

Address:

Vijay nagar shop no 12 ground floor, Indore, Madhya Pradesh

Dear team
My name is sanjay tiwari, i sent rakhi by nandan courier vijay nagar branch, that girl told me that, my rakhi will be deliver on 12th of augest at mumbai but till now it is not deliver but still tracker is showing that delivery is under process..
I just want that my rakhi will be deliver on time before the day of rakhi

Why she gave me wrong information for it
N what should i do for action

Tracking number
[protected]

Regards
Sanjay tiwari
[protected]