Shree Nandan Courier Service — Unable to deliver parcel-track[protected]

Address: Adas Gujrat

My parcel is shipped from Vasai Mumbai to Adas Anand Gujrat, so company does not have the competency to deliver the parcel to desired address as their representatives told me.
they do not provide services in that area, so they should not accept the order in first place and again they are not delivering my parcel to my desired address not allowing to deliver to another address as alternatives also

my parcel is now stuck in their position for around 15 days still not delivered
My tracking id is[protected]