Shreenath Hyundai — I 20 mh02fj8447

Had purchased Hyundai i20 year back Hatchback (Top Model) paying INR 13, 30, 000/- from Shreenath Motors, Andheri west, opposite Infinity Mall. Sales agent Mr Mahesh.
Had a harrowing experience on family trip to Goa, my friends.
After getting it serviced at Mumbai, Andheri the car broke down on Mumbai/Goa highway. After waiting for 4/5 hours after which road assistance came and towed the vehicle in an unprofessional manner (see the attached videos)
Kept the vehicle for 5 days due to which had to extend our stay to wait for the car to be fixed at Alcon Hyundai, Mapusa, Goa.
On way back to Mumbai again my family with our pet got stuck/stranded on the highway.
Do we deserve this type of harassment after paying the price of so called top brand of Hyundai. Done 3000 kms in a year.