Shubh Matrimony — False promises

The agency promised to give us the partys number after a payment amount of 2000, after making the payment of 2000:they are asking for more 3000, give us incorrect name on the profile of the girl, when we spoke to the girl on conference call the girl introduced herself with a different name.They shared the photos of the girl but we found out that those are photos of a actress from south, when we share this information with the agency they say it was uploaded by accident.we do not wish to proceed with agency and we want our money 2000 refund which they are now refusing .