Siemens Home India — complaint of delay in attending complaint of repair of washing machine.

Address:

New Delhi, Delhi, 110010

Dear Sir
I have lodged a complaint at your toll free number about repair to my washing machine on 09th of June 2019 .
Complaint no.(Service record no. ) is[protected]
Total five days passed but my machine is not yet repaired and there is no hope of getting it repaired in next two days also.
THIS IS A VERY PATHETIC SITUATION OF A COMPANY OF REPUTE.
Before this I was having IFB washing machine for 15 Years. Their response of attending the complaint was excellent.My machine was never off road for more than two days. But from the day I have purchased Siemens washing machine I am facing lot of problems and now after 5 days passed but my machine is not yet got repaired.
I think your authorized franchise M/S A One Service is not competent to give good services to customer in time.
Delay in attending the complaint of repair will malign the image of Siemens and people will be afraid of purchasing your equipment.
It is again requested to look into the matter personally and get my problem solved at the earliest.
I tried to reach Mr Naveen Asree, Zonal manager Siemens Services and Mr Sachin Sharma, manager service centres but could not get good responses from them also.
Thanks and regards
Waiting reply from your side

SUNEEL KUMAR ARORA
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